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Townsend Gateway Inn

2.0 star property

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Photo gallery for Townsend Gateway Inn

A hotel room with two beds, a chair, a lamp, and a checkered curtain.
A sign for Townsend Gateway Inn with a view of a grassy area and trees.
An outdoor patio area with wooden chairs and a stone fire pit.
A wooden-furnished room with a sofa, armchair, and table.
A small house with a red door, a front porch with two chairs, and a stone staircase leading to the door.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View in a map
8270 State Hwy 73, Townsend, TN, 37882
  • Place, River Rage Go-Kart Track
    ‪3 min walk‬
  • Place, Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Place, Townsend Visitor Center
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with a large bed, two bedside lamps, a wooden headboard, a framed picture on the wall, and a bathroom with a sink and mirror.

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(19 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with two beds, a chair, a lamp, and a checkered curtain.

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

A small, single-story house with a front door, two windows, and a set of stone steps leading to the entrance.

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a chair, a bathroom with a sink and mirror, and an air conditioning unit on the wall.

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a chair, a bathroom with a sink and mirror, and an air conditioning unit on the wall.

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

A hotel room with a bed, a nightstand, a lamp, and a curtain.

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

A small, single-story house with a front door, two windows, and a set of stone steps leading to the entrance.

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

A hotel room with two beds, a chair, a lamp, and a checkered curtain.

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a chair, a bathroom with a sink and mirror, and an air conditioning unit on the wall.

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Family House, Mountain View

  • Mountain view
  • 4 bedrooms
  • Sleeps 6
  • 3 Queen Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Townsend Gateway Inn

This smoke-free motel features a seasonal outdoor pool, a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and barbecues are on-site.
Townsend Gateway Inn offers 30 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Townsend Gateway Inn's great location. During your stay, you're just a quick walk from River Rage Go-Kart Track. Free WiFi in public areas, free self-parking and a meeting room are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from River Rage Go-Kart Track and 9 minutes on foot from Great Smoky Mountains Heritage Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Townsend Gateway Inn, you'll find a seasonal outdoor pool, barbecue grills, and a vending machine. WiFi is free in public spaces. Townsend Gateway Inn also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This Townsend motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 1 floor
  • 5 buildings
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 718 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was perfect, room was clean, and staff was friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, sweet staff, peaceful and super charming. We will definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be an older property, but is very well maintained room was very nice and clean. Staff was very friendly from checking in to check out
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very nice staff, easy drive to the National Park, nice laid back area
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property for staying in townsend for a couple days. No frills, great price and very near grocery stores and restaurants. The room was immaculate and well updated for the age of the structure. Its a nice step back into private entry style motels.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kenton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great place
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
The inn was clean.and well maintained. Staff was friendly and owner was helpful. Parking was fine for small vehicles. Goodie bag was a nice touch.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay with Townsend Gateway Inn. The Staff was very helpful and parking was as easy as it can get. The only complaint was that we had "warm" water, not HOT. There could be a number of reasons for this.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. It was very clean. The lights and TV were on before we even went into the room. Gave it a welcoming sort of feel. The view outside the hotel was stunning! Surrounded by mountains. It was close to several gas stations and restaurants. The staff was super kind and even gave us goodie bags! Overall it was a great experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Close to river
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property, clean, and comfortable.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love this hotel! It is very quiet and relaxing to stay here.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and Friendly Staff
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Conrad

Liked: Cleanliness
.. Staff communicated and made check in very easy office hours must only be from 9 -5 because we never saw anyone.. Property from outside made us question our choice but Room was clean bed was good and place was very quiet.. we would stay again..
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time. This motel is conveniently located. It was clean and we enjoyed our stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Room was clean and bed was comfortable.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, great location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2025
Verified review

6/10 Okay

Clinton

Liked: Cleanliness
Gentleman at Office was Courteous and Helpful . Room was smaller than depicted but comfortable. Heating System wasn’t operating properly but we managed for just one night. Location was close to all things necessary for Townsend Tn .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great. The rooms were clean. This is an older motel but it’s maintained really well. Although we didn’t bring a pet, the have 3 or 4 pet friendly rooms. The motel is really close to the entrance of the park and the are several places to eat near by. Also the rates are quite reasonable. We will definitely stay there again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Courtney

Liked: Amenities
Nice, clean and quaint. I’d definitely stay here again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! No complaints!
Stayed 1 night in Aug 2025

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