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Hotell Vilja

2.0 star property

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Photo gallery for Hotell Vilja

Restaurant
Desk, free WiFi, bed sheets
Interior
Exterior
Sauna

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View in a map
Parkvagen 7C, Umea, 903 42
  • Place, Visionite Arena
    ‪8 min walk‬
  • Place, Vasterbottens Museum
    ‪9 min walk‬
  • Place, Umeå University
    ‪4 min drive‬
  • Airport, Umea (UME)
    ‪11 min drive‬

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(109 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Desk, free WiFi, bed sheets

Single Room

8.6 out of 10
Excellent
(20 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Queen Room

Desk, free WiFi, bed sheets

Queen Room

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Double Room

Desk, free WiFi, bed sheets

Family Double Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotell Vilja

This smoke-free hotel features a snack bar/deli, a sauna and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and express check-in.
Hotell Vilja offers 43 accommodations with a hairdryer and free toiletries. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Hotell Vilja. During your stay, you're just a quick walk from Gammliavallen. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Gammliavallen and Visionite Arena
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Hotell Vilja also features a sauna, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Umea hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open from Monday to Thursday (7:00 AM to 4:00 PM), Saturday to Sunday (7:00 AM to noon) and Friday to Saturday (6:30 AM to 3:30 PM)
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from midnight to 6:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 200 per accommodation, per stay
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for SEK 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: SEK 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: SEK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Thursday: 7:00 AM - 4:00 PM
  • Saturday - Sunday: 7:00 AM - noon
  • Friday to Saturday: 6:30 AM to 3:30 PM
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between midnight and 6:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Hotell Vilja.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

OK Hotel Umea
OK Hotell Hotel Umea
OK Hotell Umea
Hotel Vilja
Hotell Vilja Umea
Hotell Vilja Hotel
Hotell Vilja Hotel Umea
Sure Hotel by Best Western Vilja

Hotell Vilja Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 346 out of 998 reviews
Rating 8 - Good. 459 out of 998 reviews
Rating 6 - Okay. 155 out of 998 reviews
Rating 4 - Poor. 25 out of 998 reviews
Rating 2 - Terrible. 13 out of 998 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

BALASUBRAMANI

Liked: Cleanliness, staff & service, amenities
While chcek-in at 5PM no staff and check in process was so simple. Next day morning in breakfast staff was so kind and helpfull. Check out was so simple.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Micael

Liked: Cleanliness, staff & service
Rent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adolf

Liked: Staff & service, amenities, property conditions & facilities
great stay, staff very helpful
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

FARIBORZ

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good breakfast Decent place for a one night stay Friendly staff in the morning
Stayed 1 night in Aug 2023
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good tour stay place for shorter trips

The hotel stay was overall good. The breakfast options were nice too. My only complaint was that I had to redo everything at the check-in screen to get my keys, even though I did an online check-in before arrival. The beds could have been a little better but it was just a minor thing
Stayed 1 night in Jul 2025
Verified

8/10 Good

健

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities
One item should be changed: a waste basket and a waste basket full of used cigarettes should be removed in front of the main entrance
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joachim

Liked: Staff & service
Bra service, trevlig personal.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kuddarna
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Svein

Liked: Cleanliness, property conditions & facilities, room comfort
Helt ok
Stayed 1 night in Sep 2022
Verified

8/10 Good

Lasse

Ok
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Pavinee

nice and clean hotel, all staffs are nice and friendly But, I had an unpleasant and scary visit on Friday night 12 Dec 2025. the owner of the hotel came to my hotel room after 21:00 , he knocked the door and said my payment card was decline which mean the transaction didn't go through, then I change to a new card to pay then it was worked , the transaction went through ( reservet) and I did show him my transaction, However I though everything was Ok, unexpectedly he came back again around 21:15 ( 2nd time) knocked the door and said to me that he didn't receive money , then he started talking about he could call to police if he didn't receive money transaction, anyway since the different bank and country it would take awhile before transaction set in. therefore I tried to explain him about it, seem he accepted, then he left, But he came back again for the 3rd time knocked the door , this time he brought the lap top with him and show me that transaction didn't go through , according to my bank and transaction history its say money is gone from my account, So I told him I will call the bank on saturday morning( becourse I will be checking out 13 dec) and either pay at the front desk when i check out if the hotel don't get money within saturday morning. ,it seemed he understand and satisfy. During I was checking out, I asked the front desk staff , she said its was ok , they received the money.. However this situation i have never had in my life , it was unpleasant
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Kristin

Disliked: Cleanliness
Ok sted, men skittent. Generellt dårlig renhold. Møbler, dusjforheng, møbler i spisesal. Spisebrikkene hadde samme matrester ved frokostene. Ikke tørket av
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Elina

Liked: Cleanliness, staff & service
Valuta för pengarna och en bra frukost.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities
Trevligt hotell för bra pengar, plus för parkeringen utanför
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Birgitta

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tommy

Liked: Cleanliness, staff & service
Lugnt område och fina rum samt bra frukost !
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alf

Liked: Cleanliness, staff & service, amenities
Trevlig personal. Bra säng. Bra tv utbud. Bra med hotell där det går att sköta sig själv, t.ex. att man kunde checka in utan reception.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Yvonne

Liked: Amenities
Toaletten kunde ha städats bättre,dammigt runt spegelbelysning stänk på duschvägg i glas. Hårtork var fanns den? Bord bredvid säng hade varit bra och en sittplats till
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Ira

Fräsct & stort dubbelrum
Stayed 1 night in Jan 2026