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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Kitchen features a double sink, microwave, and modern cabinetry, adjacent to a cozy bedroom with a bed.
Enjoy meals in the kitchen with a dining area and modern appliances.
Enter Helm's Inn through the glass door, marked by a blue sign, and discover a welcoming space.
Enjoy a comfortable stay in this well-appointed living space with a central kitchen, large island, and cozy seating area.
Kitchen features a microwave, stainless steel sink, and granite countertop.

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪1 min walk‬
  • Victoria Harbour
    ‪7 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪8 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

9.4 out of 10
Exceptional
(111 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.6 out of 10
Exceptional
(70 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Helms Inn

Hotel with a 24-hour front desk, a short walk to Victoria Harbour
Self parking, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and a library are on-site.
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Helms Inn. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include newspapers, a front desk safe and a computer
  • Guests have really good things to say about the accommodation, from the spaciousness and overall comfort to the cleanliness and comfy beds
  • Just a 4-minute walk from Royal BC Museum and 9 minutes on foot from Victoria Harbour
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 974 out of 1420 reviews
Rating 8 - Good. 367 out of 1420 reviews
Rating 6 - Okay. 58 out of 1420 reviews
Rating 4 - Poor. 13 out of 1420 reviews
Rating 2 - Terrible. 8 out of 1420 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, friendly staff, spacious rooms with small kitchen and quiet location! Will stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Olesya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had everything we needed and more for the comfortable stay and the staff was very friendly!
Stayed 4 nights in Apr 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sowon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
친구랑 둘이서 묵었는데, 침대가 넓고 편안했어요. 주변 마트에서 음식을 사서 간단하게 아침 해 먹었는데 조리 도구가 진짜 잘 갖춰져 있어서 좋았습니다!
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nicely renovated inside. Bonus ramp to get to the second floor from outside to allow us to bring our bikes in to keep them safe at night!
Stayed 1 night in Apr 2025

10/10 Excellent

Nakca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and lodging were very thoughtful and accommodating. They went above and beyond. You’re lucky if you get to stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Soloman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Apr 2025

10/10 Excellent

Craig, Whitby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pub across the street. Room 303 was perfect great view of mountains and beach. Awesome stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Gail, Edmonton

Stayed 4 nights in Apr 2025

10/10 Excellent

Alexis Jim, Yellowknife

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing time
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location everything is walking distance
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, amenities
So close to everything
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The parking availability was not great.
Stayed 1 night in Mar 2025

10/10 Excellent

Claudette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Katherine H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, well located place to stay. We had a suite—a bit small but fully functional for our 10 days.
Stayed 14 nights in Jan 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay downtown

Excellent customer service and clean room as always!
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the room. Clean and comfortable. Great location. Could walk to downtown, the museum, parliament buildings, Beacon Hill Park and the coastal walk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gillian

Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These rooms have equipped with everything for a stay. All kitchenette’s, super quiet and easy access to museums, restaurants, shops , parks and parliament buildings.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mary Rose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bedding, helpful and attentive staff, clean and functional room. Great location. We had a really enjoyable stay. I would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our ‘go to’ place. No restaurant but close to downtown. Always good service and clean comfortable accommodation.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie, Campbell River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique feeling stay, perfect location! We walked everywhere; museums, dinners, shopping, harbour. Will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Amenities
We have stayed at this hotel many, many times over the past 20 years. It is a well run property, clean, friendly staff and well priced.
Stayed 1 night in Mar 2025