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SureStay by Best Western Victoria

2.5 star property

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Photo gallery for SureStay by Best Western Victoria

Relax by the pool surrounded by comfortable lounge chairs and a shaded area.
Work in comfort with a desk and TV, plus a convenient office chair.
Two double beds with white linens and a wooden headboard, a desk with a chair and computer monitor, and a painting on the wall.
Work and relax in this kitchen area with a central island and ample workspace.
Enjoy cooking and dining in this well-equipped kitchen with a central island, coffee machine, and ample storage.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
3112 Houston Hwy, Victoria, TX, 77901
  • DeTar Hospital Navarro
    ‪4 min drive‬
  • Texas Zoo
    ‪7 min drive‬
  • Victoria Mall
    ‪9 min drive‬
  • Victoria, TX (VCT-Victoria Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay by Best Western Victoria

Hotel in Victoria with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a business centre and a meeting room. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay by Best Western Victoria offers 101 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at SureStay by Best Western Victoria, you'll be within walking distance of Museum of the Coastal Bend. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • Just a 2-minute drive from Museum of the Coastal Bend and a few minutes from DeTar Hospital Navarro
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay by Best Western Victoria. Self parking is free.

This Victoria hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • Low-height bed
  • Low-height door lock
  • Low-height view port in door
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per accommodation, per stay
  • Cash Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Knights Inn Hotel Victoria East
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Hotel
Knights Inn
Knights Inn Hotel
Knights Inn
Knights Inn Victoria
Surestay By Victoria Victoria
SureStay by Best Western Victoria Hotel
SureStay by Best Western Victoria Victoria
SureStay by Best Western Victoria Hotel Victoria

SureStay by Best Western Victoria Reviews

Reviews

6.8
Rating 10 - Excellent. 120 out of 409 reviews
Rating 8 - Good. 101 out of 409 reviews
Rating 6 - Okay. 69 out of 409 reviews
Rating 4 - Poor. 47 out of 409 reviews
Rating 2 - Terrible. 72 out of 409 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Cherlyn

Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Thank u
Stayed 4 nights in Mar 2025

10/10 Excellent

Whitney

Stayed 4 nights in Mar 2025

8/10 Good

herbert

Stayed 2 nights in Mar 2025

6/10 Okay

Grace

Travelled with family
Liked: Staff & service
Our stay was good but bed & pillows were very uncomfortable. To much noise, couldn't watch any TV. There were bed stains & pillows were stained as well. The property Mgr. was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

MEGAN

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was a hole in the bathroom ceiling right above the toilet, a hole in the bathroom door and closet door that had bad patch work, the bathroom tub tiles seems old and dirty, the bathroom towel rack couldn’t even hold up the towels on the rack, the floor had a dirty spot that seems to have not been cleaned. Looks like they are attempting to remodel but not finished. Bedding and flooring seemed newer. One of the bathroom towels was dirty. Like stained.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 6 nights in Jan 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Jan 2025

2/10 Terrible

Joshua

Stayed 1 night in Jan 2025

2/10 Terrible

Thor

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The TV was always losing signal, and the clerk charged me $50 deposit on a prepaid room then tried to cheat me out of returning it when i left. NEVER STAY HERE
Stayed 3 nights in Dec 2024

4/10 Poor

Stephanie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a horrible place. Literally a crack den
Stayed 1 night in Nov 2024

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't put me thru Expedia they just put me on the computer
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Stayed 4 nights in Sep 2024

10/10 Excellent

Sylveria D, Palacios

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was easy and very polite young lady was very sweet. We enjoyed our stay there. For a nice stay,this did it for us. We were able to have our Fur baby with us at a very reasonable price!
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't know anything about the place other than reviews and reviews can vary wildly. It was a good value for the money - clean and comfortable, and the staff was courteous and friendly. I was surprised at the large size of the bathroom and the walk-in shower. The only things that could be better was the door could seal better at the bottom and the tile was not sealed around the toilet feed pipe in the bathroom (entry point for pests). Otherwise, a nice, comfortable room for a good price.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanecka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property
Stayed 1 night in Aug 2024

2/10 Terrible

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Surestay not all do that again

I booked a room online with expedia.com for sure say I'm using highway in Victoria Texas before I got there I had called to see if everything went through all right they said that I had to put a $50 deposit but I told him that all I had was the money for the room that I booked well later she told me that I needed the $50 for deposit because I was local they gave me ugly looks also I had told him that I had your 6:00 before I would lose my 98 hour for the room I asked him to call expedia.com but she gave me a little cuz she didn't want to help I also told her that my phone was dead and if they had a phone in a hand and one of the counter but still she did not want to book it or let me have my room by the time I didn't get the $250 it was early like 5 hours later second guy over there I have some trouble questions but it was like he didn't want to answer the question I needed was terrible friendly not at all preparing I asked him if there was anything else that I need then they came up with I need ID for everybody that was staying in the room everything just went wrong and no help from the receptionist I want to go there again
Stayed 1 night in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024