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SureStay Plus Hotel by Best Western Hesperia

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Hesperia

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, soundproofing
Outdoor spa tub
Exterior
Lobby
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
12033 Oakwood Ave, Hesperia, CA, 92345
  • The Mall of Victor Valley
    ‪8 min walk‬
  • Scandia Family Fun Center
    ‪15 min walk‬
  • Desert Valley Hospital
    ‪4 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Hesperia

Hotel in Hesperia with free breakfast and 24-hour front desk
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Hesperia offers 68 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Hesperia. During your stay, you'll be within walking distance of The Mall of Victor Valley. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities
  • Just a 2-minute drive from Scandia Family Fun Center and a few minutes from The Mall of Victor Valley
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly SureStay Plus Hotel by Best Western Hesperia also features an outdoor pool, laundry facilities, and express check-out. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Hesperia was completed in December 2020.

Smoking is allowed in designated areas at this Hesperia hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Shopping centre

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Designated smoking areas
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

TRICITY INN
Surestay Plus By Best Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel
SureStay Plus Hotel by Best Western Hesperia Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel Hesperia

SureStay Plus Hotel by Best Western Hesperia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 239 out of 618 reviews
Rating 8 - Good. 170 out of 618 reviews
Rating 6 - Okay. 90 out of 618 reviews
Rating 4 - Poor. 44 out of 618 reviews
Rating 2 - Terrible. 75 out of 618 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nestor I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tania

Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

Ines

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every night we were there, there was a lot of noise in the parking lot, people speaking very loud and having a party. There was always someone seating in the stairwell smoking .
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice. We never used the pool or ate breakfast. It was conveniently located and affordable. The carpet was sticky in places.
Stayed 4 nights in Apr 2025

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, amenities
Staff was cordial The room I was in you could tell it's been through a lot. But wats good it's right there with a lot of restaurants and fast food places as well. Liquor store across the street. Cable sucked Remote wasn't working so didn't watch tb for 4days . But I never notified them bout problem
Stayed 3 nights in Apr 2025

10/10 Excellent

LaShae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jason

Business traveller
Liked: Staff & service, room comfort

For the money... Not bad!

The front desk Agent Elliana is amazingly kind and thoughtful. The room was nice and the breakfast was good. I think house cleaning needs to make sure they change and clean not only the sheets and pillow cases, but also the top sheet of the bed, which I noticed had a stain that was there and never changed over three nights. Fix this... and I'd rate this place highly for the money.
Stayed 4 nights in Mar 2025

8/10 Good

Niall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy club and motorcycles nearby
Stayed 1 night in Feb 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was clean mostly but carpet must have been just cleaned because it was still wet so smelled a little musty
Stayed 1 night in Apr 2025

2/10 Terrible

Miguel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was not clean when we got there we took recordings of the property and I had to record management talking to me inappropriately she overcharged me $100 and promised me when I checked out it would be put immediately back on my card so when I called to find out why it wasn't put back on my card they said to me then that they were keeping my deposit because there was a footprint of dirt from the dog on the sheet and they were keeping my deposits for both rooms for a sheet that cost less than $10 and if you put it in the washer the paw print would have went away right away it's just an excuse so they could Rob people from their money that's it
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Stayed 1 night in Apr 2025

6/10 Okay

Jamison

Travelled with partner
Liked: Cleanliness, staff & service
Fine for what we needed but not a place we would stay again
Stayed 1 night in Apr 2025

2/10 Terrible

Jose

Stayed 1 night in Mar 2025

8/10 Good

Garrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All around good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk manager helped make my stay very pleasant. Thank you.
Stayed 4 nights in Mar 2025

10/10 Excellent

Meghan

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 207, when I opened the door, it smelled wonderfully fragrant. Thank you housekeepers
Stayed 1 night in Mar 2025

8/10 Good

Sharon

SureStay is located well for everything I needed to access. I appreciated the hot breakfast options, though a little variety would be nice for people staying several days. The price is competitive. The door to my room 222 needs replacing as it wasn’t plumb with the floor, and gale-force winds made sleep impossible at times. The heater also was difficult to regulate to a preferred temperature
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Fort Worth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the staff was great. The location seems to attract vagrants, and they can be a little scary late at night.
Stayed 1 night in Mar 2025