Quality Inn & Suites Downtown Walla Walla

2.5 star property

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Photo gallery for Quality Inn & Suites Downtown Walla Walla

Lobby
Free daily full breakfast
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
520 North 2nd Ave, Walla Walla, WA, 99362
  • Place, Art Gallery at the Marcus Whitman Hotel & Conference Center
    ‪7 min walk‬
  • Place, Downtown Farmers Market
    ‪9 min walk‬
  • Place, Whitman College
    ‪9 min walk‬
  • Airport, Walla Walla, WA (ALW-Walla Walla Regional)
    ‪5 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(65 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(48 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

7.8 out of 10
Good
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Quality Inn & Suites Downtown Walla Walla

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business centre and laundry facilities. Housekeeping is available once per stay.
Quality Inn & Suites Downtown Walla Walla offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Walla Walla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Suites Downtown Walla Walla. During your stay, you're just a quick walk from Kirkman House Museum. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Whitman College and Gesa Power House Theatre
  • Dogs welcome for a fee (restrictions apply)
Quality Inn & Suites Downtown Walla Walla offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Quality Inn & Suites Downtown Walla Walla also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Walla Walla hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quinta Inn Hotel Walla Walla
Quinta Inn Walla Walla
La Quinta Walla Walla Hotel Walla Walla
Walla La Quinta
Walla Walla La Quinta
Quinta Walla Walla
Quality Inn Walla Walla
Quality Walla Walla
Quality Inn Suites
Quality & Suites Walla Walla
Quality Inn Suites Walla Walla
Quality Inn & Suites Downtown Walla Walla Hotel
Quality Inn & Suites Downtown Walla Walla Walla Walla
Quality Inn & Suites Downtown Walla Walla Hotel Walla Walla

Quality Inn & Suites Downtown Walla Walla Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1002 reviews
Rating 8 - Good. 319 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 97 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2025

4/10 Poor

Staci

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place! Freezing pool, nasty staff and manager! I never complain normally but this place was terrible!!! I would never stay that again. We paid $110 for the night - the customer service was the worst ever! The manager is a nasty, nasty man. All we did was ask in the morning if we could have a late check out, and he basically accused us of being con artist because we went through orbitz and asked for one extra hour check out late instead of normal checkout and then proceeded to put a note on the door to see what charge us triple if we stayed a minute past 11 AM!
Stayed 1 night in Dec 2025

2/10 Terrible

Linda

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The staff was great. It’s the $400 deposit policy for locals that no one was notified about until check in and also the hot water did not work in our room. My kids took cold showers. Our bedding had stains all over them. Definitely won’t be coming back.
Stayed 1 night in Nov 2025

4/10 Poor

Edgar, Seattle

Stayed 3 nights in Nov 2025

2/10 Terrible

Cheryl

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Feeling neglected. No customer service
Stayed 1 night in Nov 2025

8/10 Good

Ronald, Moses Lake

Stayed 1 night in Nov 2025

10/10 Excellent

Kristin, Westport

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was clean and the hotel had a great complimentary breakfast. It was a great hotel for an affordable rate!
Stayed 1 night in Nov 2025

8/10 Good

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was I woke up the 2nd day and had ants everywhere in the sink. Otherwise good stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mariah

Liked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Abraham Landin

Liked: Staff & service
Clean the bathroom smell a lots of pee. Seems like they just clean with a dry cloth aroud the toilet.
Stayed 2 nights in Nov 2025

6/10 Okay

Erika

Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald, SEATTLE

Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2025

8/10 Good

Donald

Stayed 2 nights in Oct 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This place I’ve stayed here many times, and the room is always clean and the amenities are clean and the extra towels are great. However, the customer service from every staff member including the owner they treat me like I am a family member. I couldn’t ask for a better home away from home at a motel. Thank you all for everything you have done for me and how you have treated me with such kindness and respect. Total professionalism comes from everyone and Kelly the night I got there which was at midnight something went wrong with my credit card and they made sure I had a place and overlooked it so I could fix the issue the next morning. Amazing most would turn you away not these amazing people.. thank you all for everything.
Stayed 2 nights in Nov 2025

6/10 Okay

Jake

Shower only gets lukewarm; bizarrely uncomfortable beds.
Stayed 1 night in Nov 2025

10/10 Excellent

Vegas-Bean

Stayed 4 nights in Nov 2025

8/10 Good

Karin

Travelled with partner
Liked: Cleanliness, amenities
Staff was friendly!
Stayed 1 night in Nov 2025

10/10 Excellent

Alisa, Richland

Liked: Cleanliness, staff & service
Staff was great, room was clean and comfortable, but old hotel smell.
Stayed 1 night in Nov 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel & room, friendly staff, easy check-in, and close to everything
Stayed 1 night in Nov 2025

2/10 Terrible

chyla f

Disliked: Amenities
I had a very negative experience regarding hotel policies...and no one cared.
Stayed 1 night in Nov 2025

2/10 Terrible

Nailah

Disliked: Cleanliness, staff & service, property conditions & facilities
When I got there the room wasn’t clean. There was visible residue on the table and the pillows smelt weird, parts of the sheets were stained, shower had visible residue. Housekeeping comes to my room the next day and apologizes for waking me up and says they’ll be back, they were not. When I went to the receptionist to make sure they came they next day, I watched them change my sheets and go into the bathroom, when the lady says she’s done I asked if she did the bathroom and she showed it to me. It looked exactly the same. Some of the pillows still smelt weird too. It became a habit of housekeeping to skip over my room and clean it rather poorly when they did. The ac is very loud and started making weird sounds like a door creaking after going off when I left. The walls are thin so I could hear what was going on outside pretty clearly at times. Lot of beeping from machines. When I looked up reviews this doesn’t appear to be a new problem. I’d advise staying away if you don’t want to roll a roulette wheel. Also the second to last day when housekeeping came, they threw away the cap to the essential oils bottle I was using to make the place smell better so I couldn’t keep it. :(
Stayed 7 nights in Oct 2025