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Best Western Palm Beach Lakes

2.5 star property

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Photo gallery for Best Western Palm Beach Lakes

Exterior
Property video
Courtyard
Free daily full breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1800 Palm Beach Lakes Blvd, West Palm Beach, FL, 33401
  • Place, Tanger Outlets Palm Beach
    ‪1 min walk‬
  • Place, Christian Convention Center of Jehovah’s Witnesses
    ‪9 min walk‬
  • Place, Cross County Mall
    ‪3 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪7 min drive‬

Room options

Two Queen Suite

  • Sleeps 4

Two Queen Room Downstairs

  • Sleeps 4

2 Queen Beds, Non-Smoking, Downstairs, Courtyard View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

King Room with Courtyard View Downstairs

  • Sleeps 2

2 Queen Beds, Non-Smoking, Upstairs, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Upstairs, Courtyard View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(54 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Downstairs, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Downstairs, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Upstairs, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Upstairs, Courtyard View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Walk In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

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About this property

Best Western Palm Beach Lakes

Hotel with free breakfast, 3-minute walk to Tanger Outlets Palm Beach
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Best Western Palm Beach Lakes offers 135 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Palm Beach Lakes. During your stay, you're just a quick walk from Tanger Outlets Palm Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute walk from Tanger Outlets Palm Beach and a 4-minute drive from Palm Beach County Convention Center
  • Airport, railway station and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Palm Beach Lakes offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. An area shuttle within 3 miles and an airport shuttle (available on request) are available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Palm Beach Lakes. Free self parking is available.

This West Palm Beach hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 11 PM on request
  • Area shuttle (surcharge) up to 3 miles
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per room (return)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Palm Beach Lakes offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Palm Lakes West Palm
Best Western Lakes Hotel Palm Beach
Best Western Palm Beach
Best Western Palm Beach Lakes
Palm Beach Best Western
Palm Beach Lakes Best Western
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Best Western Palm Beach Lakes Hotel
Best Western Lakes Hotel
Best Western Palm Beach Lakes Hotel
Best Western Palm Beach Lakes West Palm Beach
Best Western Palm Beach Lakes Hotel West Palm Beach

Best Western Palm Beach Lakes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1088 reviews
Rating 8 - Good. 307 out of 1088 reviews
Rating 6 - Okay. 113 out of 1088 reviews
Rating 4 - Poor. 55 out of 1088 reviews
Rating 2 - Terrible. 63 out of 1088 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Below average of typical Best Western hotels

The pool was not functional for most of the trip. The bathroom was really run down. The food was low quality. The quality of the hotel is lower than most best westerns
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient, quiet
Stayed 5 nights in Oct 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay. The breakfast looked terrible and fake. Room service was not used because we only stayed 2 nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Breakfast was ok Staff friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty surprised this place has such good reviews. It’s so outdated and our bathroom was awful. Rust stains in the tub, shower had caulk and paint everywhere. The bathroom floor was soaked when we checked in. Bed pillows were either very lumpy or completely flat. Floors weren’t cleaned- my socks were covered in dust, dirt and crumbs. Air conditioning smelled like mold. Found three different bugs on the curtains. Apparently I read that the first floor rooms were maybe renovated- but we were on the second floor. There was a large group of people by the tiki bar area making a lot of noise at after 11pm last night, too. Would never stay here again- not even for free. (Can’t speak for pool area- since we don’t use it)
Stayed 1 night in Oct 2025

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as expected. It was a little humid in the room and had a smell of humidity. The room was clean the shower was great nice and warm. Breakfast was very good and coffee was perfect. Front desk staff was very friendly and seemed to enjoy their job.
Stayed 1 night in Oct 2025

4/10 Poor

Stanza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We stayed for 5 nights and they only cleaned the room once. The internet service was extremely poor. The pool was under construction. They told us that after we booked the hotel. I was disappointed.
Stayed 5 nights in Sep 2025

10/10 Excellent

QUINTINA

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Fontella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
How the staff in services where when the power was out
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 2 nights in Aug 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and breakfast was always great
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Catania

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia should inform that they charge a $100 deposit for the room and charged me $28 for my service dog
Stayed 1 night in Sep 2025

6/10 Okay

Fontella

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

mohanad

Stayed 4 nights in Sep 2025

8/10 Good

Roulsony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to spend time with or without family, everything you need is just a couple miles away. The pool is so amazing i will go back for sure.
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Place is like from 1970s. It feels like a shelter. Pool wasn’t working but people didn’t care. They were inside the pool. The room had like an old smell. The location is great. Outlets, stores and restaurants were across the street. The beds were comfortable and the breakfast was really good.
Stayed 2 nights in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
It was ok, close to airport. Room was small for 2 beds
Stayed 1 night in Sep 2025

10/10 Excellent

CRYSTAL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little Stop after driving five days on the road. Rooms were clean. Shower was good thoroughly enjoyed myself there. It was like a little oasis.
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very comfortable, efficient staff and affordable
Stayed 1 night in Sep 2025

8/10 Good

Danielle, Okeechobee

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. The room was private on the back of the property. With a major highway and a very busy intersection so close by there was a lot of road noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Raimundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Kadeja

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025