"No room service was provided to help changing towels and tidying the room during my stay (4 days) " More
18 Aug 2022 by Charlotte
Thank you for taking the time to leave a review. First of all we do not advertise servicing rooms on Expedia and these are not included in the cost of your room. However whilst we do not initiate services unless they are requested we also do not want to sacrifice good service and so we provide them for free at request. We have found more and more customers are becoming increasingly uncomfortable with staff coming in their rooms daily. Some of this is due to covid, mental health and anxiety, privacy, a wish not to be disturbed and also concern for their personal belongings. However an hour after you booked you were sent a welcome email telling you that if you required a service we were perfectly happy to do this and please just book it with us at the desk and also that you can exchange your towels for clean towels over the desk. This was said to you again at check in, in our welcome speech and it was also in the welcome information you were offered to take away with you at check in. I am sorry you were upset no one serviced your room but at no point did you request a service dispute being told 3 times we would happily provide one at request. When returning in the future please book your services in with us on arrival and I promise you we will clean your room daily. Regards Charlotte
The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
The Jubilee Hotel - with Spa, Restaurant and Entertainment offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, multilingual staff, and a garden are also featured at The Jubilee Hotel - with Spa, Restaurant and Entertainment. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Jubilee Hotel - with Spa, Restaurant and Entertainment was completed in March 2022. This Georgian Weymouth hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
The Jubilee Hotel - with Spa, Restaurant and Entertainment offers 77 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in March 2022.
For a fee, guests can enjoy a buffet breakfast daily.
Three Chimneys Restaurant – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Beauty, Bliss and Bubbles has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
