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Red Roof Inn & Suites Wilmington - New Castle

2.0 star property

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Photo gallery for Red Roof Inn & Suites Wilmington - New Castle

Lobby lounge
Lobby lounge
Superior Room, 2 Double Beds (Smoke Free) | 1 bedroom, in-room safe, individually furnished, desk
Lobby lounge
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
1612 North DuPont Highway, Building A, New Castle, DE, 19720
  • Chase Center on the Riverfront
    ‪6 min drive‬
  • Wilmington Riverwalk
    ‪7 min drive‬
  • Delaware Park Racetrack and Slots
    ‪9 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed (Smoke Free)

Suite, 1 King Bed (Smoke Free) | 1 bedroom, in-room safe, individually furnished, desk

Suite, 1 King Bed (Smoke Free)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

Superior Room, 2 Double Beds (Smoke Free) | 1 bedroom, in-room safe, individually furnished, desk

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | 1 bedroom, in-room safe, individually furnished, desk

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free) | 1 bedroom, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

SureStay Plus Hotel by Best Western Brandywine Valley

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.1 out of 5, 1,001 reviews
The price is €72
includes taxes & fees
14 Sept - 15 Sept
SureStay Plus Hotel by Best Western Brandywine Valley

About this property

Red Roof Inn & Suites Wilmington - New Castle

Hotel in New Castle with free parking
Coffee/tea in a common area, a business centre and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Red Roof Inn & Suites Wilmington - New Castle offers 80 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Red Roof Inn & Suites Wilmington - New Castle, you're just a quick walk from Brandywine Valley. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a computer
  • 8 minutes by car from Wilmington Riverwalk and 11 minutes from Christiana Mall
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Red Roof Inn & Suites Wilmington - New Castle also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This New Castle hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Belle
Clarion Belle New Castle
Clarion Hotel Belle
Clarion Hotel Belle New Castle
New Castle Clarion
Clarion Hotel Wilmington New Castle
Red Roof & Suites Wilmington
Red Roof Inn & Suites Wilmington - New Castle Hotel
Clarion Hotel Conference Center Wilmington New Castle
Red Roof Inn & Suites Wilmington - New Castle New Castle
Red Roof Inn & Suites Wilmington - New Castle Hotel New Castle

Red Roof Inn & Suites Wilmington - New Castle Reviews

Reviews

5.8
Rating 10 - Excellent. 188 out of 999 reviews
Rating 8 - Good. 181 out of 999 reviews
Rating 6 - Okay. 167 out of 999 reviews
Rating 4 - Poor. 178 out of 999 reviews
Rating 2 - Terrible. 285 out of 999 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Bernissa

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Atiya

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Taking guest things and no one no who did it.

Have to stay at this hotel, because of my situation & that it’s close to my job, but no matter what when you have a do not disturb sign on your door that means don’t come in my room I’ve reported that my personal towels and rags that I brought went missing but no one seems to know which house keeper came in my room. One of them was in my room, because when I got off work and came to take a shower there were no towels or rags in my room at all, and the person at the front desk kept saying ma’am no one came in your room. So I say what they just magically disappeared, because I’m really confused at this point & this was last month and I still wasn’t compensated. Now here’s the second complaint again I have stated I don’t need room service, because I clean my own room & this is another reason why I don’t want or need any of them in my room. They don’t clean rooms after 4pm, but I am video proof. Again this is the second incident now once again some one came in my room again and let me throw this out there my son don’t drink, I complained that my bottle of liquor was stolen out of my room and the lady at the front desk says ask your son what happened to it I stated I did and he said mom it was still sitting where you left it on the lamp same amount I don’t drink why you asking me. So with this I talk back to the person and told her tell whoever was in my room to stay out it was a DND sign on door and they still entered, how I know this fresh towels and rags on bed.
Stayed 1 night in Jun 2025

4/10 Poor

Annissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Blah blah blah

The stay was ok however the maids are able to come into the rooms whenever they want when tenants aren’t there they do not replenish your linens and towels in a timely manner and the rules are sort of extreme upon check out they told me who had 3 children in my room because one sheet and one rag had a little poo from my baby that I could not get back my deposit and I had to pay for damages because they had to take an extra step to clean the sheet and one rag and told me I should be happy because they were being “generous” by giving me back half my deposit because the maid had to do a little extra work to clean the sheet because they don’t use new things they just wash and reuse the same things in the room. They also told me it’s my fault for not taking my own pictures they also went into the room before I was even done moving things out of the room check out is at 11 they came into my room about 930 and when I came back into my room at that time to make sure I clean and make sure things were right before I checked out she asked me why was I there. But I hadn’t even checked out yet and she was already taking pictures of the room when I arrived the sheets had burn holes as if someone was smoking and burned the blanket and the closet was already broken so I could barely use it.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
I didn’t ask for room service today and they came in my room anyway and that they stole my bottle of liquor I had on the desk
Stayed 1 night in May 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, room comfort
Hotel is fine for travel along 95.
Stayed 1 night in May 2025

2/10 Terrible

Papesh

Disliked: Cleanliness, property conditions & facilities, room comfort

WOULD NOT RECOMMEND!!

It was horrible. We tried tolerating for the night but the smell was so bad that we had to switch hotels the next day. My daughter was sneezing the whole night almost having an allergic reaction to the smell in the room. The next morning the water was shut off saying there was an issue with the water pump. We asked for a refund after the first night since we weren’t going to stay the second night they said no. They also don’t have a room service number or a customer service number. They didn’t even have the owners number. WOULD NOT RECOMMEND!!! Spend more money and choose a better hotel than this one. Front desk doesn’t seem to have any experience.
Stayed 2 nights in May 2025

8/10 Good

Eric

Stayed 1 night in May 2025

8/10 Good

Atiya

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Ca
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

10/10 Excellent

Joshua, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in May 2025

6/10 Okay

Atiya

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Jason

Liked: Cleanliness
Disliked: Staff & service
The room was a decent size. Already smelled like cigarette smoke when i arrived. Not good. Couldnt connect to any wifi service.
Stayed 2 nights in May 2025

4/10 Poor

Janet

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Wi fi did not work will not stay there again
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service

Nice place to stay for a night

Just a one night stay for us and our cat on the way to Myrtle Beach. We appreciate pet friendly hotels!
Jerry likes a king size bed!
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
They go in your room even if you have your DND sign on your door, and then act like they didn’t. The hallways on the first floor smells horrible like the pets that stay there been urinating on the carpet so they need to deep shampoo the hallway carpets.
Stayed 7 nights in Apr 2025

10/10 Excellent

may

Stayed 7 nights in Apr 2025

4/10 Poor

Solange

Travelled with family
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

RJay

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has very limited TV service with no menu or guide. Appears to be a flop house for low income population. Couples fighting in the hall. Pit bulls and assortment of large aggressive dogs in the hall all night long. Clean. Friendly staff, but like living in a horrible inner city slum.
Stayed 1 night in Apr 2025

4/10 Poor

Sharie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property had no working pool like the site stated. No onsite restaurant, no infant cots or cribs. Everything was old and rusted and the motel stank so bad. Tried to turn the heat on and it started smoking. Heated up my food and the glass plate in the microwave shattered. No amount of money makes these conditions ok. Staff was respectful. Property needs major updating.
Stayed 2 nights in Apr 2025

8/10 Good

Bekah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2025