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SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Business centre
Reception
Exterior
Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
1807 Concord Pike, Wilmington, DE, 19803
  • Place, Nemours Mansion and Gardens
    ‪19 min walk‬
  • Place, Grand Opera House
    ‪5 min drive‬
  • Place, Wilmington Riverwalk
    ‪6 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪28 min drive‬

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Pet-friendly hotel connected to a shopping centre in Wilmington with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, conference space and a children's pool. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Brandywine Valley. During your stay, you'll be connected to a shopping centre and just a quick walk from Brandywine Valley. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and conference space
  • On-site recreation includes a gym and bicycles to rent
  • 6 minutes by car from Grand Opera House and 7 minutes from Wilmington Riverwalk
  • Pets welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Brandywine Valley offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

The business-friendly SureStay Plus Hotel by Best Western Brandywine Valley also features a vending machine, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This Wilmington hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (76 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
Best Western Plus Brandywine
Best Western Plus Brandywine Valley
SureStay Plus Brandywine Valley Wilmington
Best Western Plus Brandywine Valley Inn Wilmington
Best Western Plus Brandywine Valley Wilmington
Best Western Brandywine Valley Inn Wilmington
Best Western Brandywine Valley Wilmington
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
SureStay Plus Hotel Brandywine Valley Best Western Wilmington
SureStay Plus Hotel Brandywine Valley Best Western
SureStay Plus Brandywine Valley Best Western Wilmington
SureStay Plus Brandywine Valley Best Western
SureStay Plus Hotel by Best Western Brandywine Valley Hotel
SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

Reviews

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

6.2

6.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 261 out of 1015 reviews
Rating 8 - Good. 191 out of 1015 reviews
Rating 6 - Okay. 171 out of 1015 reviews
Rating 4 - Poor. 150 out of 1015 reviews
Rating 2 - Terrible. 242 out of 1015 reviews

Reviews

2/10 Terrible

Denise

Disliked: Cleanliness, property conditions & facilities
This is a hotel used for worker stays
Stayed 1 night in Jul 2025

8/10 Good

Abisola

Stayed 4 nights in Jul 2025

8/10 Good

Nduka

Stayed 7 nights in Jul 2025

6/10 Okay

DALE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Darren

Travelled with family
Liked: Staff & service
This motel met our expectations as described. Breakfast consisted of a waffle maker and plastic bagged, egg, sausage, and cheese sandwiches that had been microwaved. All in all they weren’t bad. We didn't try the pool and the hot tub did not look inviting. But overall it was worth the price.
Stayed 1 night in Jul 2025

4/10 Poor

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs major upgrading!
Stayed 3 nights in Jul 2025

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Willie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Grigoriy, Holland

Stayed 1 night in Jul 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Heather

Travelled with family
It was fine for a quick trip.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Christian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches everywhere, people hanging out in the parking lot, the place is dirty with old furniture in the lobby, my daughter said the room felt wet (sticky) as soon she walked in it and walked right out after noticing the cockroaches.
Stayed 3 nights in Jul 2025

8/10 Good

Kimyada

Stayed 1 night in Jul 2025

6/10 Okay

Carolyn E

Liked: Staff & service
Disliked: Cleanliness
I was upgraded to one of the "French" rooms which seemed nice at first but the bathroom floor was broken. This means it cannot ever really be cleaned. It felt gross every time I went in there.
Stayed 1 night in Jul 2025

8/10 Good

richard

Travelled with family
Near restaurants . Location near our destination
Stayed 1 night in Jul 2025

2/10 Terrible

Kathleen

The hotel's Expedia listing tells you you must make your reservation before they will provide the phone number to check whether a pet-friendly room is available. I made a reservation, no pet-friendly room was available, I cancelled immediately, and they refused a refund. Expedia was no help in resolving the issue, and the hotel manager ignored my emails.
Stayed 1 night in Jun 2025

10/10 Excellent

Audra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Mack

Liked: Staff & service

Better Than Quality Inn

The stay was comfortable. Not too many complaints. Parking can be tricky if hotel is full and you leave, and if you stay pool-side there will be some noise after hours... but overall not too bad. Would have been better if room had carpet floors.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronen, Pikesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff very kind
Stayed 1 night in Jul 2025

4/10 Poor

Jeremiah

Travelled with family and small children
Liked: Amenities
We had to kill at least 6 roaches in the room. We seen at least a dozen but couldn’t catch them.
Stayed 2 nights in Jul 2025

8/10 Good

Tyler

Stayed 1 night in Jul 2025

2/10 Terrible

Arren, Fitchburg

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was roaches in the rooms as well as dirty sheets, changed rooms same thing happened. Showers are filthy.
Stayed 1 night in Jul 2025

2/10 Terrible

Alexander

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is dangerous... do not stay here for your own safety. Major violations include widespread cockroaches (inside rooms and around the property), visible black mold in the lobby, and severe pest issues (rodent droppings found in our room). The bathtub was unsafe due to dry rot and missing drains. Most alarming, we found a spent vermin shot round and pellet from a Winchester firearm in our room, raising serious concerns about dangerous activity on the premises. Extension cords were left hanging dangerously, and coffee makers were placed inside bathrooms, violating basic health guidelines. Room locks malfunctioned, leaving guests locked out for hours while untrained staff (often kitchen workers covering for absent managers) struggled to help. The air conditioner was filthy and broken; both toilets were nonfunctional—one wouldn't stop running, the other didn't flush at all. Cleaning was inadequate: hair in drains and on towels. Our friends with children left rather than risk these conditions. Management offered no apology, compensation, or solutions. Staff claimed key cards failed due to phones, but this was just an excuse for broken locks. These issues represent multiple breaches of health, safety, and business laws, and management’s lack of response puts everyone at risk.
Stayed 1 night in Jul 2025

2/10 Terrible

Ieshia

Disliked: Staff & service, property conditions & facilities, room comfort

Worst experience I ever had.

When we went up to our room we realized the door was broken. We had trouble trying to closed the door. The window curtains didn’t close all the way. I booked a king size bed but it was a queen. When we turned on the water the water was dirty until it ran clean. We couldn’t get in the swimming pool because it was dirty. A cleaning lady rushed us out the room at 11:05 am. We were already gathering our stuff to leave.
Stayed 1 night in Jul 2025