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Holiday Inn Express Winchester South-Stephens City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Winchester South-Stephens City by IHG

Free buffet breakfast
Exterior
Exterior
Individually furnished, desk, laptop workspace, blackout curtains
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
165 Town Run Ln, Stephens City, VA, 22655
  • Place, Apple Blossom Mall
    ‪9 min drive‬
  • Place, Shenandoah University
    ‪10 min drive‬
  • Place, Winchester Medical Center
    ‪12 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Winchester South-Stephens City by IHG

Hotel in Stephens City with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Holiday Inn Express Winchester South-Stephens City by IHG offers 71 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 50-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Winchester South-Stephens City by IHG. During your stay, you'll be close to Appleland Sports Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Appleland Sports Center and 6 minutes from Shen-Val Farm Market
Holiday Inn Express Winchester South-Stephens City by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. The business-friendly Holiday Inn Express Winchester South-Stephens City by IHG also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Stephens City hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Winchester Hotel South-Stephens City
Holiday Inn Express Winchester South-Stephens City
Holiday Inn Express Winchester South-Stephens City Hotel
Hotel Holiday Inn Express Winchester South-Stephens City
Holiday Inn Express Winchester South Stephens City
Holiday Inn Express Winchester South-Stephens City Stephens City
Holiday Inn Express Winchester South Stephens City
Holiday Inn Express Winchester South Stephens City by IHG
Holiday Inn Express Winchester South-Stephens City by IHG Hotel
Holiday Inn Express Winchester South Stephens City an IHG Hotel

Holiday Inn Express Winchester South-Stephens City by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 355 out of 786 reviews
Rating 8 - Good. 243 out of 786 reviews
Rating 6 - Okay. 99 out of 786 reviews
Rating 4 - Poor. 58 out of 786 reviews
Rating 2 - Terrible. 31 out of 786 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Steve

Liked: Cleanliness, amenities
Booked reservation via expedia.com. Hotel charged me for the stay on top of Expedia. I was double billed. Cannot get resolution to solve this problem. Local hotel won’t answer/return phone calls. IHG corporate has been very helpful, but puts this off on the local hotel. I am disputing charges with my card issue.
Stayed 1 night in Jul 2025

6/10 Okay

Dawn

Liked: Cleanliness
At check in we were told the pool was unavailable, and, according to another guest, it had been down for a few weeks. The room was very clean and comfortable! The A.C. worked well! Breakfast was average with bacon, 2 types of omelets, biscuits and sausage gravy, various muffins,and milk, juices, or coffee. However, the area where breakfast was served had no air conditioning because that unit was broken. At 6:30am the temperature was already low 70's.
Stayed 1 night in Jul 2025

4/10 Poor

Casey

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled musty, carpet was damp by AC, and there was a bucket under the AC catching dripping water. Wouldn't book again.
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Stayed 1 night in Jul 2025

6/10 Okay

anthony

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Inatentive front desk help when checking out
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its so convenient. Right off of 81. The staff is excellent as is the facility.
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Staff & service
The toilet was not working properly.
Stayed 1 night in Jul 2025

6/10 Okay

James

Travelled with family
Disliked: Property conditions & facilities
Pool wasnt working and no A/C in the lobby while eating breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great!
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The check in clerk wasn’t aware of my payment with Expedia
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

No cable access. Front desk never answered phone.

Stayed 1 night in Jun 2025

10/10 Excellent

Allen

Stayed 1 night in Jun 2025

8/10 Good

RONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service
One key wouldn’t work. Otherwise everything was great.wasn’t concerned about the key
Stayed 1 night in Jun 2025

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need coffee

Everything was ok but the coffee was the absolute worst!!! Same thing the last time I stayed there. Mixed coffee 1/2-1/2 water to be able to drink. Good taste but way too strong. And I like dark roast coffee. Also please bring back the waffle machine.
Stayed 1 night in Jun 2025

8/10 Good

Raeann

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was supposed to pay for the rest of my stay when I arrived, and someone ran my card and checked me in hours before my arrival. When I did arrive I was told that I wasn’t on the arrivals list, then was found to be checked in. The lady at the desk made a key and went to check the room to make sure that they hadn’t accidentally put someone else in it. Came back to the desk, said it was empty and handed me the key. I had to ask her if she wanted to see my ID. She glanced at it and was good. I travel a lot, this was highly unusual. I didn’t sign anything, she didn’t put my ID info in the system. They may want to step up their training.
Stayed 3 nights in May 2025

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room not ready at advertised check in time. First room assigned had not been cleaned, bed had not been made, and last resident's with wet towels on the floor. Once I got a proper room it was 52° inside. Otherwise, everything was just hunky dory.
Stayed 1 night in May 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and cheerful check in. Property is very clean. Beds are comfortable. Nice breakfast
Stayed 1 night in May 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service
The location is great, located between Winchester and Front Royal. The people that work there are the best! They helped me with carrying things and a few times with bringing my breakfast to the table since I am on crutches. I would like to especially thank Ericka, Elaina, Yolonnie, Janet, Rosie and Diego. Things that need to be fixed: the window shades in some rooms do not work, some of the phones you can't get a dial tone or the call the front desk, lights in the bathroom ceilings in some rooms do not work, some shower handles are very loose, some charging ports in the rooms don't work.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vaibhao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Decent place. Breakfast well stocved and attended to.
Stayed 1 night in Apr 2025

2/10 Terrible

Chad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Avoid

We always book our hotel with Hotels.com and this is the only one that we have showed up for check in and our name mysteriously isn't in the system. Was instructed to cancel our booking through Hotels.com and they would offer us a discount that would have been over $30 more than what we already had locked in through the site. Plus we would have been responsible for the cancellation fee. Go a few exits up to Winchester VA and avoid this location. 5 stars to Hotels.com for assistance with canceling for free. Stay away from this rip off and save yourself a lot of headache.
Stayed 1 night in Apr 2025