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DoubleTree by Hilton Winston Salem - University

4.0 star property

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Photo gallery for DoubleTree by Hilton Winston Salem - University

Porch
Outdoor pool, pool loungers
Snack bar
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
5790 University Pkwy, Winston-Salem, NC, 27105
  • Place, Grand 18-Winston-Salem
    ‪7 min walk‬
  • Place, Kaledium North Science Museum
    ‪9 min walk‬
  • Place, SciWorks
    ‪9 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

View all photos for Basic Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Basic Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

LED TV

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Basic Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Junior Suite/Sofabed/Wetbar

  • Sleeps 4

1 King Bed Oversized Room With Wetbar

  • Sleeps 2

Junior King Suite-Hearing Accessible

  • Sleeps 3

1 King Mobility/Hearing Access Tub

  • Sleeps 2

Room With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 4

2 Qn Mobility/Hearing Accessible Tub

  • Sleeps 4

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 4

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About this property

DoubleTree by Hilton Winston Salem - University

Hotel in Winston-Salem with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre.
DoubleTree by Hilton Winston Salem - University offers 150 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Winston Salem - University. During your stay, you're just a quick walk from Sara Lee Soccer Complex. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Sara Lee Soccer Complex and SciWorks
DoubleTree by Hilton Winston Salem - University offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly DoubleTree by Hilton Winston Salem - University. Free self parking is available.

This 4-star Winston-Salem hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Doubletree Restaurant – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 21 per person
  • A restaurant

Restaurants on site

  • Doubletree Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 250 per accommodation, per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 21 per person
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 25 May and close on 07 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Parkway Hotel Winston-Salem-Univ
Holiday Inn Winston-Salem-Univ Parkway
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
Hotel DoubleTree by Hilton Hotel Winston Salem - University
Holiday Inn Winston Salem Univ Parkway
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree Hilton Hotel University
DoubleTree Hilton University
Winston Salem Univ Parkway
DoubleTree by Hilton Winston Salem University
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree by Hilton Winston Salem - University Hotel
DoubleTree by Hilton Winston Salem - University Winston-Salem

DoubleTree by Hilton Winston Salem - University Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Tiaunna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good but could’ve been great if my room was properly cleaned
Stayed 2 nights in Oct 2025

4/10 Poor

Zari

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Abria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Brian

Disliked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

2/10 Terrible

Tristian

Disliked: Amenities
Double charged changed rooma
Stayed 2 nights in Sep 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Barely OK

We have had great experiences at other doubletree hotels, but this one was just barely OK. Musty smelling room, loud clanky air conditioning unit, fogged up windows the entire time, and unfriendly front desk staff made me wonder why we were paying over $300/night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steve

Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

4/10 Poor

Keisha

Liked: Cleanliness, amenities, property conditions & facilities
Check In was great! Front Desk Agent was friendly and sent a text to make sure I didn’t need anything. Hotel was modern and clean and room was spacious although the tub needed minor repainting. Unfortunately, I had an emergency the next morning and called down to request 30 minutes additional to check out. As a hilton honors member who has traveled all over the US and Internationally, it was disappointing that I could not even have a 15 minute grace period without being charged $50. I explained it was an unexpected delay and was still denied. Checkout was at 11:00am on a Sunday. I requested until 11:30am and was told no. It is unlikely that I will stay at a Hilton again because of this inability to provide customer service. The hotel was not sold out and there were rooms available for that evening so it is not as if they could not have accommodated. Many years ago I worked at a five diamond rated Hilton property where guest service was paramount. This went against this very concept.
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Dwight

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed muy stay at the Doubletree, Winston-Salem off University Parkway. Thank you for the hospitality.
Stayed 3 nights in Sep 2025

8/10 Good

Rashelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

10/10 Excellent

Diya

Stayed 1 night in Aug 2025

10/10 Excellent

Lundyn

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and quiet. The breakfast is excellent. The staff is friendly and helpful. The rooms are pretty spacious and very comfortable. The gym is well equipped too.
Stayed 1 night in Aug 2025

8/10 Good

Janice M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

2/10 Terrible

Kimberly

Stayed 2 nights in Aug 2025

10/10 Excellent

Angi

Stayed 1 night in Aug 2025

6/10 Okay

Brooks

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Water bottles and coffee pods were not replaced daily. This is basic minimum stuff that needs to be addressed
Stayed 2 nights in Aug 2025

4/10 Poor

Danielle

Disliked: Cleanliness, property conditions & facilities
While the lobby was perfectly acceptable, the room and hallway was very dated and in need of a refresh. The rug in our room was damp (gross) and the room smelled musty. The tub was chipped. We would not stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Octavia

Stayed 2 nights in Aug 2025

2/10 Terrible

Terry

Stayed 3 nights in Aug 2025

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