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DoubleTree by Hilton Winston Salem - University

4.0 star property

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Photo gallery for DoubleTree by Hilton Winston Salem - University

Porch
Reception
Outdoor pool, pool loungers
Exterior
Daily full breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

View in a map
5790 University Pkwy, Winston-Salem, NC, 27105
  • Grand 18-Winston-Salem
    ‪7 min walk‬
  • Wake Forest University
    ‪5 min drive‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪8 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Basic Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

LED TV

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Basic Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Winston Salem - University

Hotel in Winston-Salem with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre.
DoubleTree by Hilton Winston Salem - University offers 150 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Winston Salem - University. During your stay, you're just a quick walk from Sara Lee Soccer Complex. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Wake Forest University and 13 minutes from Hanes Mall
DoubleTree by Hilton Winston Salem - University offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly DoubleTree by Hilton Winston Salem - University. Free self parking is available.

This 4-star Winston-Salem hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Doubletree Restaurant – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 21 per person
  • A restaurant

Restaurants on site

  • Doubletree Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 250 per accommodation, per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 21 per person
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 25 May and close on 07 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Parkway Hotel Winston-Salem-Univ
Holiday Inn Winston-Salem-Univ Parkway
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
Hotel DoubleTree by Hilton Hotel Winston Salem - University
Holiday Inn Winston Salem Univ Parkway
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree Hilton Hotel University
DoubleTree Hilton University
Winston Salem Univ Parkway
DoubleTree by Hilton Winston Salem University
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree by Hilton Winston Salem - University Hotel
DoubleTree by Hilton Winston Salem - University Winston-Salem

DoubleTree by Hilton Winston Salem - University Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2025

2/10 Terrible

Kiayana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff at check in was rude and rushed through amenities upon checking in. Also in the room was a strange smell. The tub was filthy and peeling. We won’t be back.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place to stay for the night and it was convenient. Doubletree always delivers
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Wilmaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marvin

Business traveller
Liked: Staff & service
it was close to business venue
Stayed 4 nights in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. The people who worked there were all extremely nice!!
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tommy Miles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 2 nights in May 2025

10/10 Excellent

Riley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate. Reception was outstanding. Room is inviting except a leaky shower head.
Stayed 1 night in May 2025

10/10 Excellent

Scott, Derry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean room. I would book again. At one point, we entered through a side door and it must have been a smoking floor because it smelled terrible. We did not enter that way again. I would like to see the bar and restaurant open a bit later than they were.
Stayed 3 nights in Feb 2025

6/10 Okay

Richard, Hudson

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly. Buffet was very limited, missing items. 3x requests to have room Made up were ignored.
Stayed 3 nights in Apr 2025

10/10 Excellent

GEORGE

Stayed 2 nights in Mar 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveller
Stayed 2 nights in Apr 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the manager at check in was very friendly and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay

Great stay and location close to wake forest. Our room was immaculate and Chrissy at the front desk was SO attentive and personable, we loved her! The beds were soft and comfortable and the reason I keep staying at doubletrees. A few reviews mentioned the parking lot, I have no idea why- the parking lot is safe, plenty of spaces, well lit and at no point did we ever feel remotely unsafe or bothered. The only negative we found was that the breakfast left much to be desired, I would save the $16 and instead go to Mama Zoe’s for great southern breakfast food.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
East of the expressway and nice quiet area
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and the rooms are spacious and comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, comfortable hotel, good price.
Stayed 1 night in Feb 2025

4/10 Poor

Geri

Disliked: Cleanliness
I woke up to a bed bug crawling in my bed, I immediately took a picture and took it down stairs. The front desk was very apologetic but I checked out because i was paranoid and checked into the Hampton inn. The general manager, Adele Martin was rude and told me I must have brought it to the hotel and hung up on me when I called on Monday like the front desk staff told me. I definitely expect more from a Hilton I’m a honors member and stay at them frequently. I
Stayed 2 nights in Mar 2025

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