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"Really helpful staff"

"It was my first time staying at a Crowne Plaza hotel in Birmingham and I have to say that we were greeted like royalty by Davidson. His smile lit up the hotel. He was an anbs delight to be served by. He was pleasant, courteous, informative, helpful and even when explained to me about there being ..."

"My family stayed for 1 night while visiting Drayton Manor Theme Park. The hotel is set in lovely grounds with a good outside area by the bar with lots of tables. The staff at breakfast were amazing, really accomodating and brought me gluten free cornflakes and toast specially made. We visited on ..."

"Good location, local parking. Room upgraded for no additional cost. Facilities were great, for what I needed. Would recommend."

"Short walk from the airport. This hotel has air conditioning!!"

"Generally, the room was very clean and tidy. The shower worked extremely well - very easy to control. The room tea and coffee facilities, for a £240 room, were a joke! Almost unusable... The cups tiny, and no milk. I guarantee the person who selected that machine wouldn't use it themselves! And from ..."