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Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Free daily buffet breakfast
Exterior
Bar (on property)
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(156 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Holiday Inn Express Birmingham - City Centre by IHG

Hotel with free breakfast, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Birmingham - City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from The Mailbox and 5 minutes on foot from Symphony Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe.

This 3.5-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Express Cafe and Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Express Cafe and Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1190 out of 1813 reviews
Rating 8 - Good. 470 out of 1813 reviews
Rating 6 - Okay. 85 out of 1813 reviews
Rating 4 - Poor. 39 out of 1813 reviews
Rating 2 - Terrible. 29 out of 1813 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stella

Stayed 2 nights in Aug 2025

10/10 Excellent

Darlene Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite friendly helpful staff, clean spacious room, good choice for breakfast. Walkable from New Street station, close to canals eating area (sealife/lego), just by the old part (library) and easy to walk to Bullring
Stayed 1 night in Aug 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service
Close to rail and city ctr
Stayed 2 nights in Aug 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay with the family

Had a wonderful one night stay with my family ( two adults two children) the beds were very comfortable and the kids stayed sound asleep all night. The breakfast was very nice everything was hot and liked the takeaway bags incase you were in a hurry I thought that was a nice touch. Staff were very friendly and gave my youngest son an activity pack at breakfast. I think for the price we paid we definitely got our money's worth and if ever in Birmingham again will definitely be coming back
Stayed 1 night in Aug 2025

10/10 Excellent

Radha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the hotel is excellent. Very helpful staff . Check in and check out was very easy. Must say bed is very comfy. Only one problem is there, the public transport is not available near the hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Bibi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights - 2 rooms side by side. Bathroom tiles were broken, blonde hair was on the bedding (a huge clump of it) , the phone did not work(no cord), stains on the floor and coffee stains on the wall. No complimentary water or fridge, toiletries were not replenished on arrival, iron did not work. Would not recommend this place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay!

Room was large and extremely clean. It did have air-conditioning but while I could hear it working I couldn't feel it's effects. Very limited food menu and no room service. Staff were all very friendly. Breakfast service was excellent. Despite a couple of minor points I would recommend this hotel. Definitely worth the price, especially given it was a last-second booking.
Stayed 1 night in Aug 2025

10/10 Excellent

Kieran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful, had a great weekend for pride
Stayed 3 nights in May 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet night’s sleep in a cool room (whilst 30° outside during the day). Modern uncluttered layout. Decent shower. Good basic facilities. Good location Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Edmonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Chahal

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could park outside really helps. The 10th floor was quite. Liked the lift key. Breakfast was good straight forward and area clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Stayed 1 night in Jul 2025

8/10 Good

Balbir

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 2 nights in Aug 2025

6/10 Okay

Alistair

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a double bedroom each for 1 night on the 7th floor. Unfortunately we found a splattering of what appeared to be blood on the bedding and the bathroom in my room had a foul nauseating smell of raw sewerage. This was really unpleasant especially first thing in the morning. Otherwise the bathroom was clean. Check in was excellent. It was quick, efficient and we were offered 2 rooms next door to each which was perfect. Breakfast was well cooked, there was plenty of food and it was nice & hot. Rooms and other areas of the hotel were clean but there were lots of uncleared tables at breakfast. This meant that there was a scramble to get a clean table. As we were only staying the 1 night we didn’t report the sewerage smell or the small amount of blood on the bedding to hotel staff. We’d stay here again given the close proximity to the city centre, the price and breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Perfectly fine for a budget hotel

Hotel was clean and staff welcoming. Unfortunately the aircon stopped working in the night and the room was very hot. The aircon panel also started flashing brightly which woke us up… not terrible, just frustrating.
Stayed 1 night in Aug 2025

8/10 Good

Maliha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hamnah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025