Holiday Inn Express Birmingham - City Centre by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Creator video - submitted by Travel Con Amore
Exterior
Exterior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(199 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Similar properties

About this property

Holiday Inn Express Birmingham - City Centre by IHG

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Birmingham - City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from Utilita Arena Birmingham. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Steps from The Mailbox and 3 minutes on foot from Broad Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front desk safe.

This 3.5-star Birmingham hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Express Cafe and Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Express Cafe and Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1332 out of 2046 reviews
Rating 8 - Good. 543 out of 2046 reviews
Rating 6 - Okay. 101 out of 2046 reviews
Rating 4 - Poor. 39 out of 2046 reviews
Rating 2 - Terrible. 31 out of 2046 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quick and friendly check in. Option of having lower or higher floor. Clean room verycomfy bed
Stayed 1 night in Jan 2026

10/10 Excellent

Veronica a

Stayed 1 night in Jan 2026

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities
Overall a pleasant stay, with the bonus of being able to check in earlier than the standard time. The room was basic but comfortable and quiet. There was no remote control in the room on arrival, and I had to ask twice before one was provided. Breakfast was disappointing, as the food wasn’t warm and tasted like it had been sitting out for some time. That said, it’s a good, affordable hotel if you’re just looking for a base while exploring the city
Stayed 1 night in Jan 2026

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every member of staff were professional, alert and friendly! The hotel is spotless and rooms comfortably furnished and good temperature control.
Stayed 1 night in Jan 2026

6/10 Okay

Julie

Liked: Cleanliness
Check in was horrendous! I paid through the hotels.com app and they expected me to pay again! I showed them proof that I had paid but then left us hanging around in reception for at least 10 minutes whilst he sorted it out! He even asked me whether I had a phone number for hotels.com!
Stayed 1 night in Jan 2026

6/10 Okay

Tayyaba

Business traveller
Liked: Staff & service
Disliked: Amenities
It was just a budget hotel though fares not much different than other hotels. Breakfast very standard and average. Room was clean but shower area not much. Hand wash bottles were only quarter filled. Convenient location and not bad for one night stay.
Stayed 1 night in Jan 2026

8/10 Good

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
A thoroughly enjoyable experience from start to finish, a great weekend thanks
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent
Stayed 2 nights in Jan 2026

8/10 Good

Spencer

Liked: Cleanliness, staff & service
Room was spotless, staff were great, breakfast very average
Stayed 1 night in Dec 2025

10/10 Excellent

Suzy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Well equipped. Breakfast was great. Staff lovely. Only improvement I can think of is to change the powdered egg for fried or fresh scrambled
Stayed 1 night in Jan 2026

8/10 Good

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and professional staff and excellent breakfast
Stayed 1 night in Jan 2026

8/10 Good

Jesbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Clean modern rooms. Evergthjng you need for a nught's stay.
Stayed 1 night in Jan 2026

8/10 Good

Matthew

Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Nothing much
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

2/10 Terrible

Leo

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

8/10 Good

FRANCIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 5 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very good
Stayed 1 night in Jan 2026