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Marriott Albany

3.5 star property

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Photo gallery for Marriott Albany

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Point of interest
Courtyard
Lobby
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping
  • Pool

Explore the area

View in a map
189 Wolf Rd, Albany, NY, 12205
  • Place, Colonie Center Mall
    ‪2 min drive‬
  • Place, University at Albany
    ‪7 min drive‬
  • Place, MVP Arena
    ‪12 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Marriott Albany

Suburban hotel with free airport shuttle and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Marriott Albany offers 359 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. A pillow menu is available. 46-inch Smart televisions come with Netflix. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Albany hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Marriott Albany. During your stay, you'll be within walking distance of Colonie Center Mall. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 8 minutes by car from University at Albany and 11 minutes from Washington Park
  • Free airport shuttle service
Marriott Albany offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 15989 square feet (1485 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Albany. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3.5-star Albany hotel is smoke free.

Chats Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight on request
  • Free RV/bus/lorry parking on site
  • Covered parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chats Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,989 square feet of conference space
  • 19 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 June and close on 05 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Marriott
Marriott Albany
Marriott Hotel Albany
Albany Courtyard
Courtyard By Marriott Albany Thruway Hotel Albany
Albany Marriott Hotel
Albany Marriott Hotel Albany
Albany Marriott
Marriott Albany Hotel
Marriott Albany Albany
Marriott Albany Hotel Albany

Reviews

Marriott Albany Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 741 reviews
Rating 8 - Good. 228 out of 741 reviews
Rating 6 - Okay. 107 out of 741 reviews
Rating 4 - Poor. 47 out of 741 reviews
Rating 2 - Terrible. 31 out of 741 reviews

Reviews

6/10 Okay

Jaime

Travelled with family
Disliked: Cleanliness, property conditions & facilities
D
Stayed 1 night in Aug 2025

2/10 Terrible

Marilee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Management, I am writing to formally express our disappointment regarding the unresolved issues we faced during our recent stay at your establishment. Upon checking into our room, we immediately noticed that the air conditioning was not functioning, making the room extremely uncomfortable. Additionally, the main light switch was defective and could not be turned off, which further disrupted our experience, especially during the night. At 10pm, we promptly informed the front desk about these problems and requested a room change. We had to wake our kids up for this matter. We also asked to speak with a manager to address our concerns. The front desk employee assured us that a manager would call us back to follow up on the situation. Unfortunately, we never received any communication, nor was the matter resolved during our stay. Given the inconvenience, lack of basic room functionality, and the absence of any follow-up from your management, we find this experience far below the standards of service we expected. We kindly request a refund as compensation for the significant discomfort and poor customer service we encountered. We trust that you will take this matter seriously and address it promptly. We look forward to hearing from you.
Fan was installed, but we were still unable to be comfortable and sleep.
This light switch couldn’t go off. Keeping the room very bright.
Stayed 1 night in Jul 2025

6/10 Okay

Stephen Van

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was dated and tired
Stayed 3 nights in Jul 2025

8/10 Good

Mandy

Liked: Cleanliness
Nice area
Stayed 2 nights in Jul 2025

4/10 Poor

Helaine

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m writing to share feedback following my recent stay with my family at the Marriott Albany over the weekend. Unfortunately, we were very disappointed with the cleanliness of our room upon arrival. The floors were visibly dirty, the bathroom appeared not to have been properly cleaned, and there were black, mold-like spots in the shower. For the price we paid, we expected a much higher standard of cleanliness and comfort. While I want to acknowledge that the front desk staff was kind and accommodating, the condition of the room made our experience far below what we’ve come to expect from Marriott. It has certainly made me hesitant about choosing other Marriott locations in the future. I hope you’ll take this feedback seriously and address these issues to improve the experience for future guests.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ken

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO Way

Unbelievable , we called the hotel ahead of time to arrive around 1am and made a sure 2 people -2 beds and when we checked in the room is not available . only one bed and roll on bed only. Never used this place again and they told me that HOTELS.com fault.
Stayed 1 night in Jul 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in
Stayed 1 night in Jul 2025

10/10 Excellent

Aracellys

Stayed 1 night in Jun 2025

10/10 Excellent

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Clare

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s old and dirty everywhere
Stayed 1 night in Jun 2025

2/10 Terrible

Adam

Stayed 1 night in Jun 2025

10/10 Excellent

shannon

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

8/10 Good

Sonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Marriott to attend our son’s graduation from University at Albany. The location was great, it was so close to all of the stores and restaurants which were so convenient. Great bar and restaurant at the property where we had breakfast. Staff was friendly. Our room was okay, the bathroom was a strange layout, the toilet was so close to the shower. You had to be careful not to knock your head on the shower door. However, my father stayed in a room down the hall from us and his bathroom was fine. The hallways could use some updating. But it was a clean space and the hotel met our needs.
Stayed 2 nights in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Customer Service. Everyone was very accommodating. Thank you !!
Stayed 2 nights in May 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

jennifer

Stayed 1 night in May 2025

10/10 Excellent

katty

Stayed 3 nights in Apr 2025

10/10 Excellent

Rajesh

Stayed 1 night in Apr 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Unable to get breakfast before a conference and not open for lunch.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast check-in and helpful reception
Stayed 1 night in Mar 2025

10/10 Excellent

Myrna, Corpus Christi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Andres

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, practical. Close to the airport and dining options. As advertised.
Stayed 2 nights in Jan 2025