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Staybridge Suites Amarillo - Western Crossing by IHG

3.0 star property

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Photo gallery for Staybridge Suites Amarillo - Western Crossing by IHG

Balcony
Indoor pool
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
36 Western Plaza Drive, Amarillo, TX, 79109
  • Place, Amarillo Little Theatre
    ‪4 min drive‬
  • Place, The Galleries at Sunset Center
    ‪4 min drive‬
  • Place, Austin Tennis Center
    ‪5 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed (1 King Bed)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (1 King Bed)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (2 Queen Beds)

Desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (2 Queen Beds)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Full-sized fridge, microwave, stovetop, dishwasher

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (1 King & 2 Queen Beds)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (1 King & 2 Queen Beds)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

Staybridge Suites Amarillo - Western Crossing by IHG

An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and a children's pool are on-site. Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing by IHG offers 97 accommodations with DVD players and free newspapers. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Amarillo - Western Crossing by IHG. During your stay, you'll be within walking distance of The Galleries at Sunset Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from The Galleries at Sunset Center and a few minutes from Amarillo Little Theatre
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Amarillo - Western Crossing by IHG offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. The business-friendly Staybridge Suites Amarillo - Western Crossing by IHG also features a library, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Amarillo hotel is smoke free.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 904 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Staybridge Suites Amarillo - Western Crossing by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool were great for a relaxing time with the family.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the clean rooms and comfortable beds. Both spacious and ideally suited for privacy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great jacuzzi and breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and friendliness of the overnight staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
great staff,great stay!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Excellent & breakfast was delicious.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and clean area. My kids enjoyed sitting at the couch and coffee table to eat breakfast. Caroline was very polite and welcoming.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elsa

Liked: Cleanliness
Food very good display
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities
The rooms were perfect. We checked in around 7pm and the lady who assisted us was very friendly and very helpful! It was a nice quiet pet friendly stay and we will def be back.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

kristina

Disliked: Cleanliness, property conditions & facilities
On our recent stay at Staybridge got the largest suite to accommodate our whole family in one area the couch and chair were ripped and stained something I didn’t feel comfortable sitting on. The curtains were stained the carpets were filthy. I don’t recommend this hotel to anyone and will never stay here again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great clean hotel and the location was perfect.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Desiree

Disliked: Cleanliness, property conditions & facilities
The room was NOT clean. It was the grossest hotel room i have ever been in. There were dirty handprints on the wall, stains and sticky stains on the couch- overall rundown and dirty. I am surprised at the rating for this property- it deserves a 1 or 2 at best. TERRIBLE AREA AS WELL. I WOULD NEVERSTAY HERE. My family and i left as soon as we saw the condition of the room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean - rooms and common areas.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Michelle

Disliked: Cleanliness
We had bugs in our bathroom and lotion squirted all over the closet door. One of the dresser drawers would not stay shut. We also had to go to the desk to get batteries for our tv remote that didn’t work. Also good thing we checked our watch because the alarm clock was off by 1 1/2 hrs. Eggs were watery and tasteless. The bacon was the best thing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandria

Definitely going to stay there again the next time we visit Amarillo!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location close to the freeway and restaurants

Clean room, helpful staff, good breakfast. We only stayed one night as we were driving cross country. Good location close to several restaurants and easy freeway access.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Diomedes

Disliked: Cleanliness, amenities, property conditions & facilities
Worst stay in history nasty bathrooms undone beds one towel water didnt drain no parking
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and accessible.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Parking, Wi-Fi, and breakfast were all included, which made things very convenient. The room felt more like a mini apartment, complete with a kitchen and a full-size fridge—perfect for longer stays. Comfortable, clean, and well worth it.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice..plenty of space at a good rate…stayed here before and will again!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

zana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome, staff was great, and it felt like we were home.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Pamela

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was a little cold for us being there at exact open time. Saw two bugs in bathroom, carpets and couch had several stains. One side of our bed made noise every time my husband moved. No towels in pool area. Pool looked cloudy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, spacious, friendly staff, good breakfast
Stayed 1 night in May 2023
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet for the brief time we had to spend.
Stayed 1 night in Jan 2025

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