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Staybridge Suites Amarillo - Western Crossing by IHG

3.0 star property

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Photo gallery for Staybridge Suites Amarillo - Western Crossing by IHG

Stunning hotel entrance with arched roof and stone pillars, flanked by double doors and a fire feature.
Cozy seating area with a bench and bar counter, featuring a fireplace and modern design.
Enjoy a delicious breakfast at our buffet, featuring a variety of hot and cold options.
Relax on the patio with a fire pit, surrounded by a wooden fence and offering a view of the building.
Welcome to the reception area, where a large window offers a view of a nearby bridge.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • 24/7 front desk
  • Gym

Explore the area

Map
36 Western Plaza Drive, Amarillo, TX, 79109
  • Baptist St. Anthony's Health Care System
    ‪4 min drive‬
  • Northwest Texas Hospitals
    ‪4 min drive‬
  • Amarillo Botanical Gardens
    ‪4 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Standard Room, Kitchen

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (1 King & 2 Queen Beds)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (1 King & 2 Queen Beds)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (2 Queen Beds)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen (1 King Bed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the fire pit in a cozy seating area surrounded by wicker chairs and tables.

Home2 Suites by Hilton Amarillo

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1000)
The price is €102
for 1 room
includes taxes & fees
3 Aug - 4 Aug
Home2 Suites by Hilton Amarillo

About this property

Staybridge Suites Amarillo - Western Crossing by IHG

Hotel in Amarillo with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and a children's pool are on-site. Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing by IHG offers 97 accommodations with DVD players and free newspapers. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Amarillo - Western Crossing by IHG. During your stay, you'll be within walking distance of The Galleries at Sunset Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from The Galleries at Sunset Center and a few minutes from Amarillo Little Theatre
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Amarillo - Western Crossing by IHG offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. The business-friendly Staybridge Suites Amarillo - Western Crossing by IHG also features a library, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Amarillo hotel is smoke free.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 904 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Staybridge Suites Amarillo - Western Crossing by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

The room was terrible food tray was never cleaned up from under the couch pee stain still on the toilet seat , beer bottle cap were laying around everywhere the pillow had stains the hair dryer was off the wall with exposed wires, I wasn’t satisfied, not only that, there was no clean towels replaced. We went to Walmart to get clean towels .. no good customer service from hotel staff the least they could’ve done was put us in another room or try to fix errors ..we also emailed the hotel manager he/she wasn’t on site an he/she never replied back to our email.!
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were nice. Liked the happy hour option and free breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property.
Stayed 1 night in Apr 2025

8/10 Good

peggy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower went ice cold in the middle..
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service

Unprofessional front desk

StayBridge Suites does a good job. The hotel was clean. It's older so, a few minor things. The towel rack was broken off in our room. Upon requesting the room at the front desk, the man wasn't professional & a bit short. i simply explained that I couldn't seem to get my points on my ipad in the car. Before I could ask if he could do that from his computer... he said "well, that isn't our fault." I knew it was my fault. I wondered if he could simply pull up my member number. Not the hospitality I expected. Other than that, we were only there for a few hours - one night stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Chari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went great
Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Adelmiro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Venessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Texas shaped waffles

Other than the high price for a nights stay...the hotel was very nice. Overall the room was nice. With the exception of the cushions on the ottomans that were dirty, the room was pretty clean. Beds super comfortable! Best sleep ever! The best part was breakfast. They had a great variety of breakfast foods including a fruit & yogurt buffet. Kids liked the Texas shaped waffles with whip cream & sprinkles. I liked the pop machine!
Stayed 1 night in Mar 2025

10/10 Excellent

Chris M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Annette Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good place for a good night stay. My family of 4, 2 teens and 2 adults stayed here. Has a nice gym with good equipment, laundry facility,pool and lounge. The rooms are good size, living area couch turns into bed then the room has 2 queens. Kitchnette has sink, fridge ,cooktop. I recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Hailey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel for a quick stay when driving though Amarillo! The staff is super friendly, rooms are spacious, affordable pricing, family friendly and both times we have been they have served a complimentary dinner & had a “social hour” with complimentary beverages! Their breakfast is also very good- lots of options! We will be back here anytime we’re in the area!
Stayed 1 night in Mar 2025

10/10 Excellent

CHAKRAPANI

Liked: Cleanliness, staff & service, property conditions & facilities
Room is spacious.
Stayed 1 night in Mar 2025

8/10 Good

Carlos, San antonio

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos, San antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed are very hard to sleep on it
Stayed 1 night in Mar 2025

4/10 Poor

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub water was brown. Staff was knocking at my door at 10:00AM when checkout at 11:00AM.
Stayed 1 night in Mar 2025

10/10 Excellent

Lamberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We stayed at one of the newly renovated rooms on the 15th floor which was a refreshing change compared to pre-renovation. A huge TV was now in place as well as a nicer and what seems like larger fridge. The bed and pillows were extremely comfortable. The room was exceptionally clean. The person who checked us in was super-friendly and engaging.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendi

Stayed 1 night in Mar 2025

8/10 Good

Annette Sierra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet for the brief time we had to spend.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter, Houston

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024