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Staybridge Suites Amarillo - Western Crossing by IHG

3.0 star property

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Photo gallery for Staybridge Suites Amarillo - Western Crossing by IHG

Balcony
Exterior
Exterior
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
36 Western Plaza Drive, Amarillo, TX, 79109
  • Place, The Galleries at Sunset Center
    ‪3 min drive‬
  • Place, Amarillo Little Theatre
    ‪3 min drive‬
  • Place, Austin Tennis Center
    ‪4 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed (1 King Bed)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (1 King Bed)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2 Queen Beds)

Desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (2 Queen Beds)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room

Full-sized fridge, microwave, stovetop, dishwasher

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 King & 2 Queen Beds)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (1 King & 2 Queen Beds)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is €89
includes taxes & fees
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About this property

Staybridge Suites Amarillo - Western Crossing by IHG

Hotel in Amarillo with 24-hour fitness centre and indoor pool
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and a children's pool are on-site. Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing by IHG offers 97 accommodations with DVD players and free newspapers. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Amarillo - Western Crossing by IHG. During your stay, you'll be within walking distance of The Galleries at Sunset Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from The Galleries at Sunset Center and a few minutes from Amarillo Little Theatre
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Amarillo - Western Crossing by IHG offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. The business-friendly Staybridge Suites Amarillo - Western Crossing by IHG also features a library, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Amarillo hotel is smoke free.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 904 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Staybridge Suites Amarillo - Western Crossing by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruben

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms were perfect. We checked in around 7pm and the lady who assisted us was very friendly and very helpful! It was a nice quiet pet friendly stay and we will def be back.
Stayed 1 night in Nov 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
great staff,great stay!
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Staff & service
The room was okay, there were some issues, the furniture had a lot of surface wear, the bed had pieces broken on the end. I noticed some mold in the shower and there were stains on the carpet and the desk chair. There was a problem with the hotel Wi-Fi, it would work at times and then stop, other times, you couldn't connect at all. The kitchen sink wasn't maintained and it overflowed. This down to the waste disposal being disconnected and the overlow bin not being emptied.
Stayed 3 nights in Sep 2025

8/10 Good

Glenda

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Excellent & breakfast was delicious.
Stayed 5 nights in Aug 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location close to the freeway and restaurants

Clean room, helpful staff, good breakfast. We only stayed one night as we were driving cross country. Good location close to several restaurants and easy freeway access.
Stayed 1 night in Sep 2025

10/10 Excellent

zana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists name misty she did a austanding job thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Gen

Liked: Cleanliness, staff & service
The guest laundry only had one working washer and dryer. The other appliances were out of order. I was unable to complete any laundry as expected during this leg of my trip. I needed to wait until my next stop to do laundry.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nick

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Cancelled our plan to stay on our return trip. There is potential to be a great place, but in its current state I wouldn’t recommend. It was several little things: strong musty smell in the hallways, live cockroach in our kitchenette, dried spills on the side of the fridge, very cold pool temp, hot tub doesn’t have jets- just air bubbles come out, no bedding for the sofa bed or pillows, sheer curtains- the heavy ones are just a decorative panel, super bright light shines directly on the hotel all night long. We hung a blanket on one side as a curtain. Staff spoke kindly but were not quick to be helpful and they were either short staffed so the front desk lady couldn’t leave or she wasn’t interested in helping us when we asked for towels and bedding. Carpet felt grimy on my bare feet, I wore my sandals in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dennis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Parking, Wi-Fi, and breakfast were all included, which made things very convenient. The room felt more like a mini apartment, complete with a kitchen and a full-size fridge—perfect for longer stays. Comfortable, clean, and well worth it.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Hotel was not up to Staybridge standard. What the heck is that smell? Our room smelled horrible. Not sure it was the carpet?? Only place that was ok was the lobby. Stayed at quite a few Staybridge. Seemed like some of the furniture was missing from the room. Hotel had a flood on the main floor the night before. Returning to our room there were patrons in the hallway shaking their items out. Told us they opened the cabinet and quite a few roaches came out. Warned us to watch our room. We were driving through on a road trip. We kept our things off the floor and headed out quickly the next morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Vinayak, HOUSTON

Stayed 1 night in Aug 2025

8/10 Good

frances

Good
Stayed 1 night in Aug 2025

8/10 Good

Renea

Stayed 1 night in Aug 2025

10/10 Excellent

Lana, Clarendon

Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Larry

Stayed 2 nights in Jul 2025

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, even went to get a luggage cart herself because none were available in the lobby. Another guest mentioned this is a common/frequent issue.
Stayed 1 night in Jul 2025

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