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Grand Hyatt Barcelona

5.0 star property

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Photo gallery for Grand Hyatt Barcelona

2 restaurants, breakfast served
Property video
Lobby
Coffee shop
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Plaza de Pio XII, 4, Barcelona, 08028
  • Place, Avinguda Diagonal
    ‪1 min walk‬
  • Place, Camp Nou
    ‪9 min walk‬
  • Place, FC Barcelona Museum
    ‪9 min walk‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Iconic)

Suite, 1 Bedroom (Iconic) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Iconic)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(84 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Single Beds

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (WITH VIEW AND CLUB ACCESS)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (WITH VIEW AND CLUB ACCESS)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (WITH CLUB ACCESS )

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (WITH CLUB ACCESS )

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (WITH VIEW)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (WITH VIEW)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (WITH EXTRA BED)

Room, 1 King Bed (WITH EXTRA BED) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (WITH EXTRA BED)

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Grand Hyatt Barcelona

Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Grand Hyatt Barcelona offers 465 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Barcelona hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Oasis SPA by Natura Bissé has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Barcelona. During your stay, you're just a quick walk from Camp Nou. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • For dining with ocean views, stop by Maymanta, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Indulge with aromatherapy, deep-tissue massages or facials at Oasis SPA by Natura Bissé
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 8 minutes by foot from Camp Nou and a 4-minute drive from Monastery of Pedralbes
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Grand Hyatt Barcelona offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 35704 square feet (3317 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the luxury Grand Hyatt Barcelona. For a fee, parking is available.

This 5-star Barcelona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Maymanta – Overlooking the ocean, this theme restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Leña by Dani García – This steakhouse serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Philosofia – This coffee shop serves breakfast, brunch and lunch. Open daily.
Sofia Bar &Tapas – This cocktail bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 36 for adults and EUR 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Leña by Dani García
  • Maymanta
  • Philosofia
  • Sofia Bar &Tapas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Piano
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference centre (35,704 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 16 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day, plus a one-time cleaning fee of EUR 100
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 36 for adults and from EUR 18 for children
  • Self-parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Pet fee: EUR 25 per pet, per day plus a one-off EUR 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Spa fee: EUR 40 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gran Hotel Sofia
Gran Princesa Sofia
Hotel Gran Princesa Sofia
Hotel Gran Sofia
Hotel Princesa Sofia Gran
Princesa Sofia Gran
Princesa Sofia Gran Barcelona
Princesa Sofia Gran Hotel Barcelona
Sofia Gran Hotel
Barcelona Princesa Sofia
Gran Hotel Princesa Sofia Barcelona, Catalonia
Princess Sofia Barcelona
Princess Sofia Hotel Barcelona
Sofia Hotel Barcelona
Sofia Barcelona
Hotel Sofia

Grand Hyatt Barcelona Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1133 out of 1491 reviews
Rating 8 - Good. 202 out of 1491 reviews
Rating 6 - Okay. 76 out of 1491 reviews
Rating 4 - Poor. 41 out of 1491 reviews
Rating 2 - Terrible. 39 out of 1491 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie Denise

Stayed 5 nights in Nov 2025

8/10 Good

Raymond, Camden

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, comfortable room and kind staff but it came with issues from checking into a room that was occupied , door keys consistently not working and when don’t disturb sign was on still knocking on door by housekeeping and maintenance checking if room refrigerators were still cooling. Even after asking front desk to alert staff to be sensitive when sign is on. But all in all a pleasant stay , perhaps not a 5 star stay but a strong 4.5 stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie, Lake Elmo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to K room. Very nice accommodation and staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patrience

Stayed 3 nights in Nov 2025

8/10 Good

Emilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan, Greater

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was generally great!
Stayed 2 nights in Nov 2025

6/10 Okay

Cheryl

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Terrible front desk staff. Rude. Got there after Qw hour flight and told would have to do wait list before room would be ready even though check in was 3 pm it was first come first serve basis. They spoke amongst themselves in there language and ignore us
Stayed 1 night in Oct 2025

6/10 Okay

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a family vacation with my daughter. Property better set up for couples or business travel. Mostly 1 bed rooms. We did get one with a kind and a twin. Bath room set up is shower stall, toilet stall and double sink all side by side on place to change privately after shower. Selected property in part as it said in door pool. Turned out that’s is part of the spa and not just available for use free with renting a room.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, amenities
Small but efficient room good shower, excellent black out shades. Staff wellvtrained and attentive.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jannine

Liked: Cleanliness, amenities, property conditions & facilities
I love this place! Everyone was so courteous and friendly. Ate at all their restaurants during my stay, food was amazing and so delicious! The spa was amazing as well, the massage was great but I feel awful cause I can remember her name, she is from Morocco, what a great service!! Paola checked me in and out, she was so kind, very sweet and helped me so much! Would definitely stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

roberta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff wonderful, very helpful. Maria Felice from house keeping - lovely woman- very helpful.
Stayed 6 nights in Oct 2025

6/10 Okay

Jeremie

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a magnificent experience on this trip.
Stayed 6 nights in Aug 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 1 night in Nov 2025

8/10 Good

Nikolas

Stayed 3 nights in Oct 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Nov 2025

10/10 Excellent

Amr

Stayed 3 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Omg!! I stayed just one night and found myself wishing i was staying longer. From the moment I was checked into this beautiful spotless hotel, i understood why its the Grand Hyatt. The facilities were spotless and although I was too tired to use the club/roof bar on my one night stay, i knew it would have been great. My room was styled chic and modern with everything to make you comfortable and when i checked out at 12 noon, i was able to store my luggage to go out and explore the city. Now the staff!! You all should be proud of yourselves because the standard of courtesy was first class, i felt like a princess lol. When next I come into town, i'm definitely heading back here and this time for much longer. Thank you for a wonderful night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Nuria Simo, SAN FRANCISCO

Liked: Cleanliness, amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Solid hotel. Many of the customers are either here as part of a cruise or in the area for business Has everything you would expect from a Grand Hyatt (breakfast, cafe, bar, business center services, amenities) The area is lovely!
Cafe has a selection of everything. Staff allowed me to “telework” from the cafe, which I really appreciated.
Stayed 6 nights in Oct 2025

10/10 Excellent

Chang Chu Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The staff were excellent in answering questions we had. While checking out they offered to call us a cab before we even asked. It's a great place to stay! Will difinitely stay there again if we go back to Barcelona.
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Overall we loved our time in Barcelona and at the Grand Hyatt. Minor niggles let things down. Firstly, it’s nicely located - we took the metro from the airport and walked the 15 mins from the end of the line to the hotel. Getting a taxi for that bit would also have been easy as it’s a major route. We were very early but no issues doing the check in process and leaving bags and they called when then room was ready. It’s an easy journey from Maria Cristina into the city centre on L3 green metro line, as well as by taxi which queue outside. We also got the open top tour bus on one day which was great and stopped round the corner. There’s a lovely collection of cafes 2 mins walk away as well as Cort Inglés department store with lovely rooftop cafe 10 mins walk away. It’s really well located for FC Barcelonas Camp Nou, though that’s currently being refurbished so only the museum is there, not matches. The Sofia tapas bar is lovely - great selection of drinks and wonderful tapas, though a limited range. Staff were all really friendly - concierges and bar staff. We didn’t have breakfast so can’t comment. One note - the indoor spa pool cannot be used by children which isn’t obvious, and the outdoor pool was closed for winter which while we expected was a bit crazy given the weather was still lovely. My minor gripes: Our TV was stuck on and couldn’t be used or even turned off. There’s also a bit of trim in the corridor held on by tape - not a 5* look.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosemarie-anne

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was super modern and the rooms were really well planned-out and clean. Very comfy pillows! The reviews said it was in a great, central, location. But we really enjoyed the Gothic Quarter the most which was a taxi ride away (about 20 mins), so that's more down to our preference really. There aren't a tonne of things to do right near the hotel so most things involved a taxi. Overall a really good stay though, and if you're looking for somewhere plush a little out of the hustle and bustle, I would recommend this hotel without a doubt.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hoi Yan

Liked: Cleanliness, amenities, property conditions & facilities
Fast
Stayed 3 nights in Oct 2025