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Residence Inn by Marriott Cancun Hotel Zone

Property class: 3
VIP Access

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

A poolside area with lounge chairs and umbrellas, overlooking a body of water during sunset.
Property video
A modern hotel entrance with a sign reading "Residence Inn by Marriott" and a well-lit driveway.
A spacious lobby with a wooden reception desk, seating area, and large windows.
A modern hotel room with a kitchen, dining area, and a large window offering a view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪11 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪1 min drive‬
  • Place, Playa Coral
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, 1 King Bed, Balcony

A hotel room with a bed, a desk with a chair, a television, and a small table.

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(117 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

A balcony with a glass railing overlooking a forested area and a clear sky.

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(66 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

A balcony with a glass railing overlooking a forested area and a clear sky.

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(25 reviews)
  • Partial sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Balcony

A hotel room with two beds, a kitchenette, and a dining area.

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(167 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

A hotel room with two beds, a TV, a sofa, and a desk.

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Balcony

A modern living room with a grey sofa, a TV on a wooden desk, and a kitchen in the background.

Suite, 2 Bedrooms, Balcony

8.8 out of 10
Excellent
(38 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Residence Inn by Marriott Cancun Hotel Zone

Along with 2 outdoor pools, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.
The free breakfast at Residence Inn by Marriott Cancun Hotel Zone gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a poolside location while dining at Pick&Chill Rooftop Snack
  • Take a swim in the 2 outdoor pools
  • Services include free food shopping service, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 4-minute drive from Delfines Beach
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Cancun Hotel Zone offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2540 square feet (236 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Cancun Hotel Zone. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3-star Cancun hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Pick&Chill Rooftop Snack – This poolside rooftop bar only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,540 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 27.4 per accommodation, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 27.4 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Residence Inn by Marriott Cancun Hotel Zone offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1738 out of 2798 reviews
Rating 8 - Good. 584 out of 2798 reviews
Rating 6 - Okay. 265 out of 2798 reviews
Rating 4 - Poor. 102 out of 2798 reviews
Rating 2 - Terrible. 109 out of 2798 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here, would recommend it
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent breakfast great
Stayed 1 night in May 2026
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice, modern, clean hotel.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Haavard

Liked: Cleanliness, property conditions & facilities
Close to the airport, nice rooftop bar, but few dining options and isolated property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ajibola

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Blaine Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place. beautiful pool
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Fernando Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, nice hotel intended for business travelers, yet used also by lots of tourists
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Jas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, with so many options. The only thing was the timing, it was a bit tight to be able to get up and have breakfast on time after the late night outings lol.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Umar Babacarr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was very good.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

JACOBO ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, i like very much this hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast ever!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

GAVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and new hotel. Staff is really nice. Breakfast is fresh and good but simple. Wish the buses ran this far out because you will have to arrange transportation to go anywhere. My stay here has been really nice.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good workout room, nice pool and outdoor eating area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing good location close to airport ,nice big room and the price is right. We stayed for 19 glorious days, the front desk people are the greatest ,big thanks to Ceaser Garcia for being so professional knowledgeable and an amazing english speaker to help with directions and tips making our stay fantastic ,definitely will be back.
Stayed 19 nights in Mar 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent service
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great spot far away from everything good food room was really nice great property
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Minoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great but a bit disappointed with breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff !!! Good breakfast!!! Staff is the best yet . Clean rooms !!! Will be back again
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a little off the main hotel zone but accessible to everything. We liked the quietness and the fact that our balcony overlooked a protected forest area so we saw a lot of birds .
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Sani

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, staff was always friendly. The pools were a nice place to relax
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Atif

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast menu! Rooms were nicer and bigger than expected. It's not one of the beach hotels but beaches aren't too far from here. Reasonably priced as well. Will stay there again.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Bikramjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was good stay room were clear . Pool was not very clean. Food wad good staff was great.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with all the necessities! Clean, however the A/C adjustments could not be regulated for us and with humidity it was an uncomfortable sleep. Great breakfast and rooftop pool and poolside were great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service.
Stayed 13 nights in Feb 2026