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The Westin Charlotte

4.0 star property

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Photo gallery for The Westin Charlotte

Breakfast and dinner served, American cuisine
Breakfast and dinner served, American cuisine
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Serves breakfast and lunch

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
601 S College St, Charlotte, NC, 28202
  • Place, Charlotte Convention Center
    ‪2 min walk‬
  • Place, NASCAR Hall of Fame
    ‪5 min walk‬
  • Place, Bank of America Stadium
    ‪6 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

8.6 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Corner)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Corner)

9.8 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Corner)

Superior Room, 1 King Bed (Corner) | Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Corner)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 37-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, City View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin Charlotte

Hotel with a restaurant, steps from Charlotte Convention Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
The Westin Charlotte offers 700 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Charlotte. During your stay, you're just a quick walk from Bank of America Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at JP Charlotte
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Charlotte Convention Center and 8 minutes on foot from Bank of America Stadium
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 28 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16276 square feet (1512 square metres) and includes a conference centre. A 24-hour fitness centre, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly The Westin Charlotte. For a fee, parking is available.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
JP Charlotte – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
SoCo Cafe – This café specialises in American cuisine and serves breakfast, dinner and light fare. Open daily.
SoCo Bar – This bar specialises in American cuisine and serves breakfast and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 35 per night)
  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JP Charlotte
  • SoCo Bar
  • SoCo Cafe

Things to do

  • 24-hour gym
  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 28 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,276 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (86 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height counter and sink (84 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat (43 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30.00 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Covered self-parking fee: USD 35 per night
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Westin
Westin Charlotte
Westin Hotel Charlotte
Westin Charlotte Hotel
Westin Charlotte Hotel Charlotte
The Westin Charlotte Hotel
The Westin Charlotte Charlotte
The Westin Charlotte Hotel Charlotte

The Westin Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 725 out of 1011 reviews
Rating 8 - Good. 150 out of 1011 reviews
Rating 6 - Okay. 63 out of 1011 reviews
Rating 4 - Poor. 44 out of 1011 reviews
Rating 2 - Terrible. 29 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very convenient location and provided excellent staff service. One of the best features was an easily accessed overnight menu and food selection that provided comfort for busy schedules and late travel. The lobby and lounge seating was comfortable, clean, and elegant. Will definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent especially Jayla at the front desk
Stayed 2 nights in Oct 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need microwave
Stayed 1 night in Oct 2025

10/10 Excellent

Michael, Fpo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welll kept property. Close to Bank of America stadium (walkable) and NASCAR Hall of Fame. Be prepared to pay about $50 a day for Valet or $ 35 a day for self parking in your travel budget at this establishment. The valet service is excellent. I text ahead and my vehicle was ready and waiting for me by the time I got off the elevator.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Alexandra L, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was what I needed, nothing extra. Staff was friendly and accommodating despite it being a busy weekend. One of the towels had makeup stains on it when I got there which wasn’t a great feeling, but otherwise clean and adequate! The restaurant in the hotel had some challenges with the kitchen with food sent out uncooked but the wait staff was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

La'shanda

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with family
Check in was quick. Room was very comfortable and nice. Convenient walk to the stadium for the game!
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Sade

Travelled with partner
I already paid for my room prior to arriving to the hotel and then when I checked-in, they charged me $423 extra on top of what I already paid for one night.
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

8/10 Good

Paul

Always were extremely noisy room is not insulated very well
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Fun

Excellent valet service, friendly staff, clean rooms with daily maintenance service!
Stayed 3 nights in Oct 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria del Carmen, KATY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. Very nice & spacious corner room. Very clean & tidy lobby. Awesome restaurant & bar with outstanding food. Great atmosphere. Only down side very busy hotel, alot of people coming in & out all day.
Stayed 2 nights in Oct 2025

10/10 Excellent

JAMES, Medinah

Business traveller
Liked: Cleanliness, amenities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here made our weekend trip an great one
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Joann

Stayed 1 night in Sep 2025

8/10 Good

Larry Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Building had a slight odor
Stayed 2 nights in Aug 2025