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Ambassador City Centre Hotel

3.5 star property

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Photo gallery for Ambassador City Centre Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Reception
View from property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Oude Groenmarkt 20-24, Haarlem, 2011 HL
  • Place, Teylers Museum
    ‪1 min walk‬
  • Place, St. Bavo Church
    ‪1 min walk‬
  • Place, Grote Markt
    ‪3 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

8.2 out of 10
Very good
(63 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Plus Room

Comfort Plus Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Plus Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Quadruple Room

8.4 out of 10
Very good
(9 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 2 Single Bunk Beds

View all photos for Classic Church view Room

Classic Church view Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Church view Room

7.0 out of 10
Good
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property – evening/night
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  • Restaurant
  • Breakfast available
  • Business services
4.4 out of 5, Excellent, 1,000 reviews
The price is €130
includes taxes & fees
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About this property

Ambassador City Centre Hotel

Hotel with bars, steps from St. Bavo Church
A restaurant, 2 bars/lounges and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site. Housekeeping is available on request.
Ambassador City Centre Hotel offers 105 accommodations with a safe and a hairdryer. 14-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Ambassador City Centre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Grote Markt. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, a meeting room and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Steps from St. Bavo Church and 3 minutes on foot from Teylers Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ambassador City Centre Hotel. A complete renovation of Ambassador City Centre Hotel was completed in January 2022.

This 3.5-star Haarlem hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Governor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Governor – On-site cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.50 for adults and EUR 8 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Governor
  • The Governor

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Piano
  • Shopping centre

Family friendly

  • Children's games
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Electric bike charging
  • Reception hall
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 44.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 0 per accommodation, per stay
  • A tax is imposed by the city: EUR 6.20 per person, per night for adults; EUR 3.10 per night for guests up to 11 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 for adults and from EUR 8 for children
  • Nearby parking fee: EUR 33 per day (1640 ft away)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 44.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Ambassador City Centre
Ambassador City Centre Haarlem
Ambassador City Centre Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Hotel
Hotel Ambassador City Centre
Ambassador City Hotel Haarlem
Ambassador City Centre Hotel Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Centre Hotel Hotel Haarlem

Ambassador City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 210 out of 449 reviews
Rating 8 - Good. 154 out of 449 reviews
Rating 6 - Okay. 49 out of 449 reviews
Rating 4 - Poor. 24 out of 449 reviews
Rating 2 - Terrible. 12 out of 449 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly/knowledgeable staff, and super clean. Great stay.
Stayed 1 night in Sep 2025

4/10 Poor

Sheryl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The exterior and lobby area of the hotel was lovely giving it an appearance of luxury. However once you exit the elevators and on your floor, the disrepair shows very quickly. The carpets were dirty and stained. The walls chipped. The room was very little, and for the most part clean but aged. The window looked over the roofs of neighbouring buildings and all the piping for ventilation etc. the bathroom was very small and you had to sit sideways on the toilet or your knees would hit the shower wall. The shower however was wonderful and hot!
Stayed 3 nights in Sep 2025

4/10 Poor

Mirtill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is very outdated. The floor in our room was sagging and the carpets everywhere were dirty and stained. The photos on hotel’s website are very deceiving. The bathroom in our room was not even close to the photos. The shower floor was cracked, the water didn’t drain properly and the floor looked dirty because it’s so stained. We would not stay here again. I wish I read the reviews on Google and not on Expedia. The staff was nice and breakfast was very good. The location is excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Feng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from all major attractions, a lot of restaurants near by, very convenient.
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Travelled with family

Not recommended

Great location which has a premium but for the price we found it quite disappointing, more cleaning and repairs required.
Stayed 6 nights in Sep 2025

10/10 Excellent

Conor

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & really helpful particularly when I can't speak dutch. Thoroughly recommended
Stayed 3 nights in Aug 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Jo-Anne, Riverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Rolf were extremely helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel- the nicest one I’ve ever stayed.

Amazing hotel in the centre of Haarlem. Stayed here 3 nights whilst doing a bike tour around Holland and this was a beautiful place to use as a base for a few days. The room and wet room were huge and we had a lovely view of St Bavo’s church. Just perfect! Also had to stay an extra night and luckily our room was still vacant!😊
Stayed 2 nights in Aug 2025

8/10 Good

Erich

Stayed 2 nights in Jul 2025

8/10 Good

Aled

Stayed 2 nights in Jul 2025

10/10 Excellent

Yazzmine

Stayed 6 nights in Jul 2025

4/10 Poor

Dennis

Disliked: Cleanliness, property conditions & facilities
The window to the hotel was stuck open and the staff were unable to fix it. Plus there was no air conditioning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Conor

Stayed 2 nights in May 2025

10/10 Excellent

Kim, Allendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Haarlem and loved our hotel!
Stayed 1 night in May 2025

10/10 Excellent

Finlay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great service. Ambassador had everything we needed for our stay.
Stayed 3 nights in May 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location in the heart of the old marketplace. Easy 15 minute walk to the train station which was better than taking a taxi due to mainly pedestrian traffic location. Walkable to many shops, restaurants, bars and city sites. Very friendly and helpful staff with easy check-in and out. Improvements - shower is almost on top of toilet with small glass wall separating them - glass wall should be longer as floor around toilet also gets wet and slippery. A small fridge would be nice too. Both of these maybe due to old nature of building.
Stayed 3 nights in May 2025

8/10 Good

Simone

Liked: Staff & service
A little dated and needs a good clean. Bit great location!
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Great location. Not so keen on bathroom being a shower wet room though
Stayed 3 nights in May 2025

10/10 Excellent

JANE

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. My friend broke her wrist in town and they did everything they could do to help us. I would definitely stay there again.
Stayed 10 nights in May 2025