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Grotto Bay Beach Resort

4.0 star property

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Couples treatment room(s), body treatments, aromatherapy
Property video
Couples treatment room(s), body treatments, aromatherapy
Property amenity
Couples treatment room(s), body treatments, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
11 Blue Hole Hill, Bailey's Bay, Hamilton Parish, CR04
  • Place, Blue Hole Park
    ‪1 min walk‬
  • Place, Crystal Caves
    ‪6 min walk‬
  • Place, Bermuda Perfumery
    ‪8 min walk‬
  • Airport, St. George's (BDA-L.F. Wade Intl.)
    ‪5 min drive‬

Room options

View all photos for Oceanfront Superior Double

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Superior Double

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Deluxe Double

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Deluxe Double

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Superior Double

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Superior Double

8.8 out of 10
Excellent
(30 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Deluxe Double

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Deluxe Double

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Deluxe King

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Deluxe King

8.6 out of 10
Excellent
(16 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Superior King

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Superior King

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Superior King

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Superior King

9.0 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Deluxe King

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Deluxe King

9.0 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Grotto Bay Beach Resort

Spend the day relaxing on Grotto Bay Beach Resort's private white sand beach or at a complimentary water park before returning for a meal at one of the resort's 3 restaurants.
Grotto Bay Beach Resort offers 198 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hamilton Parish resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Grotto Bay Beach Resort's great beach location. During your stay, you're just a quick walk from Blue Hole Park. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Treat yourself to body treatments, body scrubs or reflexology at Natura Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, a 24-hour gym and fitness classes
  • Guests have great things to say about the beach and the location
  • Steps from Blue Hole Park and 7 minutes on foot from Crystal Caves
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Grotto Bay Beach Resort such as a complimentary water park, an outdoor pool and a 24-hour fitness centre.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hamilton Parish resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Grotto Bay Beach Resort has 3 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 26 for adults and USD 16 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Kayaking
  • Outdoor pool
  • Personal motorised watercraft
  • Piano
  • Scooter/moped rentals
  • Scuba diving
  • Spelunking
  • Waterslide
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 359
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.00 for adults and from USD 16.00 for children
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grotto Bay Beach
Grotto Bay Beach Bailey's Bay
Grotto Bay Beach Resort
Grotto Bay Beach Resort Bailey's Bay
Grotto Bay Hamilton Parish
Grotto Bay Beach Resort Resort
Grotto Bay Beach Resort Hamilton Parish
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Hamilton Parish
Grotto Bay Beach Hamilton Parish
Grotto Bay Beach Resort Resort Hamilton Parish

Grotto Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1013 reviews
Rating 8 - Good. 251 out of 1013 reviews
Rating 6 - Okay. 79 out of 1013 reviews
Rating 4 - Poor. 33 out of 1013 reviews
Rating 2 - Terrible. 12 out of 1013 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
I got the room i chose. Enjoyed the viewing and the serenity.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lana Kay, Verona

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, spa, and employees. Definitely returning!
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was top notch. Our room and the resort facilities were in excellent condition, even though we stayed in late November, prime time to make repairs or reduce staff. From the front desk to the restaurant staff to the groundskeepers, all were congenial, helpful, and welcoming. Our time at Grotto Bay was special and memorable.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby was beautiful and the staff was very friendly. The location was in a good spot. There were options to do the all inclusive but we went into various spots throughout town to eat instead. We ate at the hotel the last day with their buffet and the food was amazing.
Stayed 3 nights in Dec 2025

8/10 Good

Jeneba

Travelled with partner
Liked: Staff & service, amenities
My husband and I live in Bermuda and visit Grotto Bay yearly for a few days in December. We enjoyed our stay overall. The foyer and inside seating areas have been beautifully renovated, and the property grounds and foliage are well-maintained. The front desk staff were very professional and friendly. The Natura spa in the cave was a calming ambiance, and the massage therapists were amazingly talented, especially Nyoman! I felt so relaxed afterwards. The Grotto Bay cats who live on the premises are some of the loveliest, sweetest, socialized cats I’ve ever met and they kept us company by the pool. When I come to Grotto Bay yearly, seeing them and giving them love, attention and treats is something that I very much look forward to. They add a homey feeling to the resort. Our room was comfortable with stunning water views, but unfortunately the balcony tile had green mold on it. The bathroom sink doesn’t provide much room for toiletries, and there is only one hook to hang towels on. There was a tear in the material on the box spring. The gym facilities had good cardio machines and free weights. However, the floor was filthy and covered in sand and dust particles. The water dispenser was empty, and there was a layer of mold on each outside window sill. Stunning views, but I was a bit grossed out by the lack of cleanliness. My wish is that next year, I’ll see an improvement in the cleanliness of the balconies and gym facilities when we return.
Stayed 1 night in Dec 2025

10/10 Excellent

Ravenna

Stayed 1 night in Dec 2025

10/10 Excellent

KATHAN ANANT

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff & Service – the service was amazing, which clearly made the biggest positive impression. Resort Atmosphere – the property as beautiful, so the setting and amenities added to the overall enjoyment. Bathroom Issue – The only drawback was the odor in the bathroom, which maintenance couldn’t fully resolve.
Stayed 4 nights in Nov 2025

8/10 Good

Silvia Maria Viana

Stayed 4 nights in Nov 2025

10/10 Excellent

Ronald, Sandwich

Stayed 4 nights in Nov 2025

10/10 Excellent

Yujie

Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service! The staff was wonderful. The property is well maintained and beautiful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The service was great
Stayed 3 nights in Nov 2025

8/10 Good

Barbara Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't eat breakfast because I don't usually eat it at home.
Stayed 11 nights in Nov 2025

10/10 Excellent

Clarissa Elizabeth St Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful spot built perfectly for relaxation with amazing staff!
Stayed 4 nights in Nov 2025

10/10 Excellent

Gary

Stayed 2 nights in Nov 2025

8/10 Good

Pete

Stayed 4 nights in Nov 2025

6/10 Okay

Candice

Business traveller
Disliked: Cleanliness, property conditions & facilities
Check in was not pleasant. We were just told to go out the door and turn left and we were not offered any help with our luggage with the incline and the stairs. There were dirty dishes outside my room when I checked in and it stayed there for the next couple days. The room was not cleaned properly. Pieces of paper in the bathroom and bottle cap on the floor. Housekeeping came knocking on my door when the do not disturb was on.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean, well-run resort. I would definitely return. The front desk staff, Sienna in particular, was very friendly and helpful. We had questions about getting around on the bus and they gave us great information. Our room was very spacious and clean. It included a safe and mini fridge and we loved the sliding doors to a patio overlooking the ocean. I would have liked a towel ring on the bathroom wall next to the sink to dry hands but not a huge deal. It's quite hilly and has lots of stairs, but the staff will bring your bags to your room when you check in and will bring them out for you upon check-out. There are always taxis available at the main entrance but there's a bus stop at the bottom of the drive. We stayed five nights and bought a three-day bus pass and it was absolutely worth it, much cheaper than taxis. The bus system is easy to use and the drivers are very helpful. The resort has a beautiful beach, pool, and hot tub. The Natura spa is a must!! We did a couples massage and the setting is magnificent! A peaceful underground grotto! We bought the breakfast-only meal plan because we like to have a big breakfast then explore the island for the day. It was $30 per person per day but worth it and has a great variety of options. The resort is a short walk from the Crystal Caves (a must see), the Swizzle Inn, and Bailey's ice cream shop. I highly recommend!!
Stayed 5 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities
Rooms were adequate, need a little TLC but ok. Lobby and restaurants were great. Staff very helpful and polite. Beach is beautiful in a protected bay. All Inclusive was worth it if not leaving the resort and included water equipment rentals. Had a gorgeous unanticipated paddle around the bay which made my my stay.
Stayed 7 nights in Nov 2025

10/10 Excellent

Raymond William

Stayed 7 nights in Nov 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome spot!
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beautiful balcony view onto the bay is burned into my mind! We had a great time! We hope to return once again in the near future. I'd definitely recommend this resort!
Stayed 4 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for your hospitality, we really enjoyed our stay.
Stayed 7 nights in Oct 2025

8/10 Good

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast buffet was very good. Dinner menu could offer some tamer choices. Staff were helpful and efficient. Room was comfortable. Pool area was very nice and well kept.
Stayed 5 nights in Nov 2025

10/10 Excellent

Paul, taunton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025