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Grotto Bay Beach Resort

4.0 star property

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In-room safe, desk, blackout curtains, iron/ironing board
Couples treatment room(s), body treatments, aromatherapy
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

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11 Blue Hole Hill, Bailey's Bay, Hamilton Parish, CR04
  • Place, Blue Hole Park
    ‪1 min walk‬
  • Place, Crystal Caves
    ‪6 min walk‬
  • Place, Bermuda Perfumery
    ‪8 min walk‬
  • Airport, St. George's (BDA-L.F. Wade Intl.)
    ‪5 min drive‬

Room options

View all photos for Oceanfront Superior Double

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Superior Double

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Deluxe Double

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Deluxe Double

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Superior Double

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Superior Double

8.8 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Deluxe Double

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Deluxe Double

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Deluxe King

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Deluxe King

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Superior King

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Superior King

8.8 out of 10
Excellent
(28 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Superior King

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Superior King

9.0 out of 10
Wonderful
(25 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Deluxe King

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Deluxe King

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Grotto Bay Beach Resort

Beachside resort to enjoy free water park and white sand beach
Spend the day relaxing on Grotto Bay Beach Resort's private white sand beach or at a complimentary water park before returning for a meal at one of the resort's 3 restaurants.
Grotto Bay Beach Resort offers 198 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hamilton Parish resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Grotto Bay Beach Resort's great beach location. During your stay, you're just a quick walk from Blue Hole Park. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Treat yourself to deep-tissue massages, facials or reflexology at Natura Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, a 24-hour gym and kayaking
  • Guests have great things to say about the beach and the location
  • Steps from Blue Hole Park and 7 minutes on foot from Crystal Caves
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Grotto Bay Beach Resort such as a complimentary water park, an outdoor pool and a 24-hour fitness centre.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hamilton Parish resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Grotto Bay Beach Resort has 3 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 26 for adults and USD 16 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Kayaking
  • Outdoor pool
  • Personal motorised watercraft
  • Piano
  • Scooter/moped rentals
  • Scuba diving
  • Spelunking
  • Waterslide
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 359
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.00 for adults and from USD 16.00 for children
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grotto Bay Beach
Grotto Bay Beach Bailey's Bay
Grotto Bay Beach Resort
Grotto Bay Beach Resort Bailey's Bay
Grotto Bay Hamilton Parish
Grotto Bay Beach Resort Resort
Grotto Bay Beach Resort Hamilton Parish
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Hamilton Parish
Grotto Bay Beach Hamilton Parish
Grotto Bay Beach Resort Resort Hamilton Parish

Grotto Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 75 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anastasia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at this resort and I noted that they have made major additions during COVID. The location of this resort is excellent for an active traveller as you can easily jump on the bus in both directions. We even took the bus from the airport but it is only possible with small carry-ons. The food is great, the water is beautiful and you get access to their private cave where you can swim, often with very few others around.
Stayed 2 nights in May 2025

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Very close to airport
Stayed 3 nights in Aug 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice, but unfortunately, they never cleaned our room
Stayed 2 nights in Aug 2025

4/10 Poor

Joanna Eliza

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was all right. I don’t see anything special about it. Definitely will never go back.
Stayed 4 nights in Aug 2025

10/10 Excellent

mary ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Beach and pool being so close was fantastic. Close to airport. Food was excellent. June Ann was so sweet. Donna and Wendell were amazing. Will definitely be back
Stayed 3 nights in Aug 2025

8/10 Good

Katharine

Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive. So easy and quick from airport. Good food and beach and pool.
Stayed 3 nights in Aug 2025

8/10 Good

Igor, BROOKLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice place, friendly staff .
Stayed 3 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Ami

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
3/5 – Great water sports, but not a 4-star resort We just returned from a stay at this resort and overall, it was average at best. The property and rooms are below the standard of a 4-star in need of general upkeep and updates. The main check-in lobby is modern and clean, which gives a great first impression, but unfortunately, that doesn’t extend to the rest of the resort. Service was consistently slow throughout our stay. On arrival, we were given the wrong room type. To their credit, the staff fixed the issue and gave us a partial refund, but they kept saying the new room was a “downgrade” without ever explaining how which left us confused. The room itself felt very tired and didn’t live up to the bright, polished photos online. That said, there are a couple of highlights. The on-site cave is unique and worth a quick visit, and our favorite part of the stay by far was the water sports experience. The on-property vendor was fantastic friendly, professional, and made the trip memorable. If you're visiting primarily for the water activities and not staying on the resort much, it might still be worth considering, but go in with realistic expectations about the rooms and service.
Stayed 3 nights in Aug 2025

8/10 Good

Tanja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of issues with housekeeping and only had our beds made twice.
Stayed 7 nights in Jul 2025

4/10 Poor

Franz

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms need to be updated and cleaned better. We had a hold in our bathtub and blood on our sheets. Walls are incredibly thin so you can hear everything from your neighbors. We left early and the hotel did refund us our remaining nights which was greatly appreciated.
Blankets
Lamp
Tub
Stayed 7 nights in Jul 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Nancy, Macungie

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 2nd stay, nice to see all the work they have done. We only ate breakfast at Grotto Bay, which was really good. The beach at Grotto bay is phenomonal, staff very nice! Grounds really well kept. Rooms are very clean but alittle dated. Overral really enjoyed our stay!
Stayed 3 nights in Jul 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and food was very good. Lots of walking hills and steps to get to main restaurants can be tiring if you are not a young person. We found the most pleasant people were the waiters and housekeeping. Bartenders (especially at the pool) were grumpy until you gave them a substantial extra tip and then they were your best friend and would smile and talk to you. Not a place to go if you want quiet and relaxing as a lot of kids running around which I knew. Not a deal breaker, but this resort definitely caters to families with kids. Drinks were just ok. Food was good quality. Some dishes much better than others. I found it is a pretty good deal for the all inclusive package and you can't beat the quick air travel from Boston and the beauty of the island.
Stayed 4 nights in Jul 2025

10/10 Excellent

Derek

Great
Stayed 3 nights in Jul 2025

8/10 Good

PAUL

Liked: Property conditions & facilities, room comfort

some good some bad

Overall we had a very good stay. Mostly positives. A quick list of major catagories on a scale of 1-10. Food and food serIce- 9. Pool and beach areas -8. Lobby and check in - 9. Rooms - 7. A bit worn. Lastly drinks and drinks services- 3 ! Terrible bartenders and drinks. Slow, ornery , and at times mean. So bad, even though the overall score would be about 8 I doubt I would return. Real shame.
Stayed 5 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place so much that we’ve been here 6 times!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, our room had a great view, and all the staff (Matthew, etc) are wonderful especially with kids. Beach and pool aren't huge but very nice and never an issue with getting a chair. The Pergola is a great spot to watch fish; while the birds, chickens, and (especially) cats found on the property add to its charm. Food isn't cheap but we didn't have a bad meal here and the breakfast buffet was a great way to start each day. Being just a few minutes from the airport, and with a bus stop out front that lets you access most of the island once you figure out the routes/schedule, we would definitely go back.
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time and the staff was the best.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay as we made it all inclusive. Many things to do on property ..swimming in a cave on site was a highlight for me. Food was excellent and actually tried new foods.
Stayed 5 nights in Jul 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to see a different menu at least for dinner
Stayed 4 nights in Jul 2025

8/10 Good

Breanna

Travelled with family
Liked: Cleanliness, staff & service
Customer service was awesome, bus transportation was convenient and easy, very close to airport and the beach was beautiful. Food prices are up there, but that’s to be expected. Internet access was mid. The beds are small for two but comfortable
Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this property. There was a bus stop right outside the hotel driveway. The beach was small but perfect for us. Our kids enjoyed swimming in the calm bay and seeing all the fish as they were swimming. There was also an obstacle course anchored in the bay where they were able to swim out and jump off. My kids are picky eaters so there weren't very many options for dining for us. But the restaurants at the resort were very nice. We enjoyed going up to the Swizzle Inn for more than one meal. The hotel was very accommodating for our specific requests. The front desk was very helpful in helping us navigate public transportation. There are some great restaurants in St. George. We did visit the Royal Naval Dockyard, but that bus ride was over an hour. The hotel was clean and the staff was friendly.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025