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Grotto Bay Beach Resort

4.0 star property

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Couples treatment room(s), body treatments, aromatherapy
Property video
Couples treatment room(s), body treatments, aromatherapy
Property amenity
Couples treatment room(s), body treatments, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
11 Blue Hole Hill, Bailey's Bay, Hamilton Parish, CR04
  • Place, Blue Hole Park
    ‪1 min walk‬
  • Place, Crystal Caves
    ‪6 min walk‬
  • Place, Bermuda Perfumery
    ‪8 min walk‬
  • Airport, St. George's (BDA-L.F. Wade Intl.)
    ‪5 min drive‬

Room options

View all photos for Oceanfront Superior Double

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Superior Double

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Oceanfront Deluxe Double

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Deluxe Double

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Ocean View Superior Double

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Superior Double

8.8 out of 10
Excellent
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Ocean View Deluxe Double

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Deluxe Double

8.2 out of 10
Very good
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Ocean View Deluxe King

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Deluxe King

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Ocean View Superior King

In-room safe, desk, blackout curtains, iron/ironing board

Ocean View Superior King

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Oceanfront Superior King

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Superior King

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Oceanfront Deluxe King

In-room safe, desk, blackout curtains, iron/ironing board

Oceanfront Deluxe King

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed
  • Ocean view

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About this property

Grotto Bay Beach Resort

Beachside resort to enjoy free water park and white sand beach
Spend the day relaxing on Grotto Bay Beach Resort's private white sand beach or at a complimentary water park before returning for a meal at one of the resort's 3 restaurants.
Grotto Bay Beach Resort offers 198 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hamilton Parish resort provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Grotto Bay Beach Resort's great beach location. During your stay, you're just a quick walk from Blue Hole Park. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Treat yourself to manicures and pedicures, deep-tissue massages or body wraps at Natura Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, a 24-hour gym and kayaking
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • Steps from Blue Hole Park and 7 minutes on foot from Crystal Caves
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Grotto Bay Beach Resort such as a complimentary water park, an outdoor pool and a 24-hour fitness centre.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hamilton Parish resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Grotto Bay Beach Resort has 3 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 26 for adults and USD 16 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Kayaking
  • Outdoor pool
  • Personal motorised watercraft
  • Piano
  • Scooter/moped rentals
  • Scuba diving
  • Spelunking
  • Waterslide
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 359
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.00 for adults and from USD 16.00 for children
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grotto Bay Beach
Grotto Bay Beach Bailey's Bay
Grotto Bay Beach Resort
Grotto Bay Beach Resort Bailey's Bay
Grotto Bay Hamilton Parish
Grotto Bay Beach Resort Resort
Grotto Bay Beach Resort Hamilton Parish
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Hamilton Parish
Grotto Bay Beach Hamilton Parish
Grotto Bay Beach Resort Resort Hamilton Parish

Grotto Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1006 reviews
Rating 8 - Good. 250 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Arundatta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay. Couple of issues- room was given 30min late; they forgot to deliver cream/sugar to room- minor issues. They have a ride service from main entrance to the room as the rooms are down a slope. We used this service everyday and they did sneak excellent job. Staff is friendly, helpful and very courteous.
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good value option and convenient to airport and onsite diving. Bar staff is indifferent but that’s what you get with embedded gratuities at many places.
Stayed 3 nights in Oct 2025

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and close to airport
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the staff members were all very friendly and helpful, and we loved the pool and beach area. The balcony overlooking the bay was amazing. There were a lot of stairs between the main building and the buildings with the rooms, and also to get to the pool, so just beware if you have mobility issues. But we would absolutely stay here again!
Stayed 4 nights in Oct 2025

6/10 Okay

Teresa

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I have to say I was a little disappointed. I’m not usually a fussy person. There was never enough staff, especially in the bar and food service areas. Many of them were excellent quite a few were rude. I don’t know if it was the time of year, but several of the restaurants were closed due to “weather“. There was absolutely no entertainment and not the place to pick for our girls week.
Stayed 5 nights in Oct 2025

8/10 Good

Ellen

Stayed 7 nights in Oct 2025

10/10 Excellent

Christine Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly & courteous! Food was delicious!
Stayed 3 nights in Oct 2025

10/10 Excellent

Amie

Stayed 4 nights in Oct 2025

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the hot tub was dirty and the water stank. My bathroom suit had to be washed twice to get the odor out.
Stayed 4 nights in Oct 2025

8/10 Good

andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property is good. The caves on the property are certainly the highlight. Pool and gym were maintained adequately. Restaurant service was quite inattentive and costly. The Pub “Swizzle” a short walk from the hotel was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Peter, Manchester by the sea

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and easy
Stayed 4 nights in Sep 2025

6/10 Okay

gregory scott, BOWLING GREEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very UNWALKABLE and not for people with disabilities.
Stayed 5 nights in Oct 2025

10/10 Excellent

joseph d

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, staff was exceptionally nice and amenable to our schedule.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rodney L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe this was our tenth time we have stayed at Grotto Bay and the updated facilities were outstanding. As always the staff was gracious and we look forward to our next visit to Bermuda!
Stayed 4 nights in Sep 2025

10/10 Excellent

Raina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this a place is amazing I wish I could’ve stay longer
Stayed 2 nights in Sep 2025

10/10 Excellent

Asiya, New Hyde park

Liked: Cleanliness, staff & service, property conditions & facilities
i
Stayed 2 nights in Sep 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Korrine

Travelled with partner
Liked: Cleanliness, amenities
Everything was great. We will be back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, location of resort was not close to many offsite restaurants.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here. The cathedral cave was the best part of the property! Beach was beautiful too
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HAPPY place! Everyone....from the moment you step foot on the property (concierge,reception,wait staff/servers,housekeeping)... EVERY employee we encountered was welcoming and helpful to the nth degree! As soon as we stepped into our waterfront room,we both said "WOW" at that balcony view! It was wonderful! MOST unique: Cathedral Cave swimming......amazing!!!
Stayed 4 nights in Sep 2025

8/10 Good

william

Travelled with partner
Liked: Staff & service, amenities
Need to update all rooms and lobby has a musty smell and AC vents in lobby leak on floor
Stayed 5 nights in Sep 2025