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Hampton Inn Utica

2.5 star property

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Photo gallery for Hampton Inn Utica

Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Indoor pool
Front of property
LCD TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
172 - 180 North Genesee Street, Utica, NY, 13502
  • Stanley Theater
    ‪3 min drive‬
  • Saranac Brewery
    ‪3 min drive‬
  • Utica College
    ‪7 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, DVD player

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two queen bed non smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Two queen bed non smoking

8.6 out of 10
Excellent
(19 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed nonsmoking

LCD TV, DVD player

One king bed nonsmoking

9.2 out of 10
Wonderful
(12 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Utica

Hotel in Utica with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Hampton Inn Utica offers 84 air-conditioned accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Utica. During your stay, you'll be within walking distance of Utica Children's Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Utica Children's Museum and North Utica Shopping Center
  • Cats and dogs welcome for a fee
Hampton Inn Utica offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Free breakfast is served daily. The business-friendly Hampton Inn Utica also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available. A complete renovation of Hampton Inn Utica was completed in February 2020.

Smoking is allowed in designated areas at this Utica hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas
  • Renovated entire property - February 2020

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Utica
Hampton Inn Utica
Utica Hampton Inn
Hampton Inn Utica Hotel Utica
Hampton Inn Utica Hotel
Utica Hampton Inn
Hampton Inn Utica Hotel
Hampton Inn Utica Utica
Hampton Inn Utica Hotel Utica

Hampton Inn Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people and service
Stayed 1 night in Mar 2025

10/10 Excellent

jerome

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location park was excellent. The staff is amazing there.
Stayed 1 night in Mar 2025

8/10 Good

LISA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Josh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clauden

Stayed 4 nights in Mar 2025

4/10 Poor

Sasha

Disliked: Staff & service, property conditions & facilities
This establishment is more a motel, not really a hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Stayed 1 night in Mar 2025

6/10 Okay

William

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was great, my room was quiet, and the hotel is nice enough. Access, however, was through a Denny's parking lot, which not only was narrow, but also either a sheet of thick ice or a sheet of thick ice pockmarked with ruts [depending on the temperature]. My bathroom had a lot of hair in it. I encountered a homeless fellow smoking in the stairwell, while firemen and policemen were investigating an issue on my floor. Overall it was ok, but with other options up the street, I probably will not stay here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Greg

Bit off the beaten path, the road leading in was hard to find and it was rough and unpaved.
Stayed 2 nights in Feb 2025

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stay was fine. Everything was clean and worked properly. Only negative were the mattresses. These were by far the worst mattresses we've ever slept on in a hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Slava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the worst but not the best

Disappointed for it being a Hampton Inn. The shower tiles we cracked and the caulking was turning black with mold. The night stand looked glued back together with a huge crack going through it like it had fallen off the wall.There were cobwebs hanging from the ceiling. We were early risers for breakfast and yet the counters were sticky with syrup and jam and not wiped down. If this were my first time staying at Hampton Inn I would probably not stay with them again, but knowing the usual quality they offer I was surprised by this one.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Family friendly, and helpful staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

CHENGUANG

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Thin wall. Noisy in the lobby and hallway
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious, comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Aneury

Stayed 2 nights in Jan 2025

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, clean Lock on room door not working properly, deadbolt didn’t work at all, reported this but not fixed during our two day stay, unclear if they tried to fix it
Stayed 2 nights in Jan 2025

8/10 Good

Tammy, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique. Decent hotel - a bit overpriced.
Stayed 1 night in Jan 2025

8/10 Good

JUNG-SHIAN

Liked: Cleanliness, staff & service, property conditions & facilities
safe

6/10 Okay

Adrienne

Kids running up and down the halls late at night. If you’re looking for rest go elsewhere
Stayed 1 night in Jan 2025

8/10 Good

Linh

Stayed 2 nights in Jan 2025

10/10 Excellent

JUNG-SHIAN

Stayed 1 night in Jan 2025