4/10 Poor
Amelia
Business traveller
25 Nov 2025
Disliked: Amenities
The price point paid for the room was not acceptable. I bed linens were not changed, I had to request a reclean of the bathroom, I had to request a restocking of paper supplies for bathroom, the breakfast items were cold and unattended, the items for breakfast were generic and not consistent with the price point of my stay. I have stayed at the Element since its opening in 2010 with each year I see a decaying of the property, the quality of the breakfast items, the housekeeping, and the lack of higher end customer service. I was charged $400 per night, and the overall experience was not consistent with the high pricepoint.
Amelia
Stayed 3 nights in Nov 2025