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H10 Puerta de Alcalá 4* Sup

4.0 star property

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Photo gallery for H10 Puerta de Alcalá 4* Sup

Classic Room, Terrace | Terrace/patio
Front of property
Seasonal outdoor pool
Down duvets, minibar, in-room safe, individually furnished
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Alcala, 66, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪11 min walk‬
  • Place, Gran Via
    ‪19 min walk‬
  • Place, El Retiro Park
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Classic Room

Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer

Classic Room

9.2 out of 10
Wonderful
(46 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room | Down duvets, minibar, in-room safe, individually furnished

Classic Room

7.8 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for City Room, City View

Down duvets, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(38 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for City Room, City View

Down duvets, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Down duvets, minibar, in-room safe, individually furnished

Superior Room

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | Down duvets, minibar, in-room safe, individually furnished

Classic Room, Terrace

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 1 Single Bed

View all photos for Essential Single

Down duvets, minibar, in-room safe, individually furnished

Essential Single

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Essential Double

Down duvets, minibar, in-room safe, individually furnished

Essential Double

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View | Down duvets, minibar, in-room safe, individually furnished

Deluxe Room, Terrace, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

Deluxe Room

  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds

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About this property

H10 Puerta de Alcalá 4* Sup

Hotel with a seasonal outdoor pool, 8-minute walk to Paseo de la Castellana
A restaurant, a bar/lounge and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
H10 Puerta de Alcalá 4* Sup offers 138 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at H10 Puerta de Alcalá 4* Sup. During your stay, you're just a quick walk from Paseo de la Castellana. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Alcala Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Paseo de la Castellana and Puerta de Alcalá
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at H10 Puerta de Alcalá 4* Sup.

This 4-star Madrid hotel is smoke free.

The hotel hosts a free manager's reception daily.
H10 Puerta de Alcalá 4* Sup has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Reviews

H10 Puerta de Alcalá 4* Sup Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 711 out of 1005 reviews
Rating 8 - Good. 219 out of 1005 reviews
Rating 6 - Okay. 46 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

Reviews

2/10 Terrible

adriana

Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, wonderful amenities.. A perfect place.
Stayed 1 night in Aug 2025

10/10 Excellent

Brunno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Yekta

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

adolfo

Stayed 2 nights in Jul 2025

10/10 Excellent

jean, valencia

Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good value

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice!
Stayed 1 night in Jul 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area of Madrid
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.
Stayed 1 night in Jul 2025

8/10 Good

Amelia

Travelled with family
The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay...and staff is super friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

JUAN SEBASTIAN

Stayed 1 night in Jul 2025

10/10 Excellent

Fabiana, Sao Paulo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooftop view, very central and fair price.
Stayed 5 nights in Jun 2025

10/10 Excellent

Paulina

Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN SEBASTIAN

Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Nathan Mark

Stayed 1 night in May 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, cuartos cómoda y amplios. El staff muy amable
Stayed 1 night in Jun 2025

10/10 Excellent

Raphael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ailime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, mi estadia fue una muy buena experiencia. El staff, atenciones, habitaciones modernas y la ubicacion es perfecta.
Stayed 2 nights in Jun 2025