Hilton Mexico City Reforma

4.5 star property

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Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
Executive Room, 1 King Bed | Executive lounge
Terrace/patio
Lobby
2 double beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Alameda Central
    ‪2 min walk‬
  • Paseo de la Reforma
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

Room options

Junior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • 76 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Business Suite, 1 King Bed

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Master Suite)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

2 double beds

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 282 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

One king bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Mexico City Reforma

Luxury hotel with 3 restaurants and 2 hot tubs
This hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

SPA Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hilton Mexico City Reforma. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to aromatherapy, body treatments or manicures and pedicures at SPA Alameda
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Alameda Central and 8 minutes on foot from Palacio de Bellas Artes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Los Dones – On-site fine-dining restaurant.
El Cardenal – On-site fine-dining restaurant. Open daily.
Sonora Grill Prime – On-site steakhouse. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Cardenal
  • Los Dones
  • Sonora Grill Prime

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 399 for adults and from MXN 205 for children
  • Fee for in-room wireless Internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 180 per night (rates may vary)
  • Self-parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 827 out of 1064 reviews
Rating 8 - Good. 152 out of 1064 reviews
Rating 6 - Okay. 47 out of 1064 reviews
Rating 4 - Poor. 14 out of 1064 reviews
Rating 2 - Terrible. 24 out of 1064 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

marco

Liked: Cleanliness, staff & service, room comfort

Not so Goo

Hotel comfort is good, secured building and access. Furniture was stained and old. Food was good and service was excellent. Bathrooms need updating, as there are tiles that are all cracked, Tubs are super high so you can slip when coming out, very dangerous for an older person or kids. Next time im back in Mexico i will definitely look for a different hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erik, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Feb 2025

10/10 Excellent

Benita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is great! Service was wonderful. Only thing was that the water took forever to heat up.
Stayed 4 nights in Feb 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location although the restaurants do not offer Vegan options.
Stayed 1 night in Feb 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, location and staff
Stayed 4 nights in Feb 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with fantastic staff. On site bar and dining options.
Stayed 3 nights in Feb 2025

10/10 Excellent

HYUNWOO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

K. Michael, Coeur d Alene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in February, at the end of a longer trip. First visit to this hotel. Stayed based on reviews.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
No thanks
Stayed 4 nights in Feb 2025

8/10 Good

Guadalupe

Stayed 3 nights in Feb 2025

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by walking
Stayed 2 nights in Feb 2025

10/10 Excellent

Vianney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Mariela

Stayed 3 nights in Feb 2025

10/10 Excellent

Syed, Pittsford

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is very convenient to key historical places, restaurants, etc
Stayed 4 nights in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay here.

Amazing place. Super elegant, clean, and safe!! It’s close to everything in the downtown area. I loved it. The view from my room was breathtaking.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria de Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lorena at the front desk, Jaime the concierge, Nayeli the concierge and Victor waiter in lobby/bar were professional, friendly and very helpful.
Stayed 7 nights in Feb 2025

4/10 Poor

John, San Antonio

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dated, in disrepair, the LOUDEST in room AC and generally worn out. Maddening low water pressure, had to ask front desk to turn thermostat controls on from their auto control, sporadic internet, late check in, (3:40 instead of 3:00), on site breakfast restaurant does NOT accept reservations from the hotel. This place was something else……25-30 years ago. NEVER AGAIN
Stayed 3 nights in Feb 2025

4/10 Poor

Jason

Stayed 8 nights in Feb 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

JUAN Antonio

Stayed 4 nights in Feb 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view, staff and conditions
Stayed 3 nights in Feb 2025

10/10 Excellent

jose luis

Stayed 3 nights in Jan 2025

8/10 Good

Josephine Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in convenient location
Stayed 4 nights in Jan 2025

10/10 Excellent

Leeza, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were very helpful
Stayed 4 nights in Jan 2025