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Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Free daily continental breakfast
Exterior
Desk, free WiFi, bed sheets, wheelchair access
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with free breakfast and seasonal outdoor pool
A seasonal outdoor pool, a business centre and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Trident Inn & Suites, New Orleans. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • 13 minutes by car from Bourbon Street and 15 minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 10 May and close on 31 October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 320 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 218 out of 1001 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Ato

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
I had an OK time. My bathroom was not cleaned to satisfactory. There was hair in the tub and shower area. There also appeared to be a leak by the front door where the bathroom is. The carpet was soaking wet. Im not crazy about the pool hours. 11am to 8pm. But its their policy. The customer service rep was having a personal phone call argument. She used words that should have never been used in that setting. And it appeared that attitude flowed to my experience. I have stayed at this location several times and it appears that each time there is some form of decline.
Stayed 3 nights in May 2025

2/10 Terrible

Edward

Stayed 2 nights in Jun 2025

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Kirstie

Stayed 1 night in May 2025

6/10 Okay

Senthilkumar

Disliked: Cleanliness, property conditions & facilities
Could see damages in the bath sinks. Carpet was not much clean. Cheaper Microwave Oven- scared to use. Overall the amenities were present but not in quality.
Stayed 2 nights in May 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in May 2025

6/10 Okay

Breaunna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jessie Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for its price
Stayed 1 night in May 2025

4/10 Poor

PHONG

Travelled with family
Disliked: Cleanliness, amenities
Gym was closed. Bedding was missing a comforter for one of the beds. A/C not functioning in the breakfast area. Breakfast options sparse and very crowded.
Stayed 1 night in May 2025

10/10 Excellent

Kristin

Stayed 1 night in May 2025

2/10 Terrible

Crystal

Disliked: Cleanliness
Smh
Stayed 1 night in May 2025

8/10 Good

kirk

Stayed 1 night in May 2025

6/10 Okay

Theo

Business traveller
Liked: Cleanliness, room comfort

For the price, it’s not bad

Stayed 3 nights in May 2025

4/10 Poor

Jairo

The room was ok, but it could be better: there should be some bottles of water for the guests, the pillows had a funny smell. The pool was a disappointment: the size was smaller than what seemed in the pictures, the hours for its use were terrible; it should be available earlier and closed later.
Stayed 2 nights in May 2025

8/10 Good

Karen

Travelled with family
Rooms need a deep clean. Weird place, seems to be a shelter for women & kids?
Stayed 1 night in May 2025

2/10 Terrible

Debashis

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Elizabeth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, the doors had been kicked in. Tv was in Spanish and no remote to operate it. Pool was closed.
Stayed 3 nights in May 2025

10/10 Excellent

Nathalia

Stayed 1 night in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable clean and feels safe
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, comfortable beds.
Stayed 1 night in May 2025

2/10 Terrible

Yolanda

I booked and the lady at the front desk gave me the run around and after an hr she informed me I couldn’t check in due to something I had nothing to do with
Stayed 1 night in May 2025

10/10 Excellent

katrina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Tomika

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location safe parking
Stayed 3 nights in May 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly
Stayed 1 night in Apr 2025