Trident Inn & Suites, New Orleans

2.5 star property

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Photo gallery for Trident Inn & Suites, New Orleans

Reception
Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, towels
Hallway
Lobby sitting area
Room, 2 Queen Beds | Desk, free WiFi, bed sheets, wheelchair access

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Place, Bayou Sauvage National Wildlife Refuge
    ‪1 min drive‬
  • Place, Bourbon Street
    ‪15 min drive‬
  • Place, Ernest N. Morial Convention Center
    ‪18 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪33 min drive‬

Room options

Room, 1 King Bed

7.8 out of 10
Good
(55 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Trident Inn & Suites, New Orleans

A seasonal outdoor pool, a business centre and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Trident Inn & Suites, New Orleans. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a computer
  • 13 minutes by car from Bourbon Street and 15 minutes from Caesars Superdome
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 25

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 2 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 10 May and close on 31 October.
  • Pool access available from 11:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans

Stay Express New Orleans

Quality Inn New Orleans

Quality New Orleans

Stay Express Inn Suites New Orleans

Quality Inn

Trident Inn Suites

Townhouse New Orleans East

Trident & Suites, New Orleans

Trident Inn Suites New Orleans

Trident Inn & Suites, New Orleans Hotel

Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 392 out of 1003 reviews
Rating 8 - Good. 207 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 160 out of 1003 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No maid service… we were there 3 days. The room was ok for the price. One elevator was out of service so it was the stairs or the back entrance. A long drive to the French Quarter but we managed. All in all it was an ok stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Sumer

Stayed 1 night in Feb 2026

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and the Staff were absolutely amazing good place to stay and rest after a perfect day out in New Orleans it was perfect.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dung

Stayed 1 night in Feb 2026

6/10 Okay

oleo

Travelled with family
Liked: Staff & service
Beeter then we expected, they did accommodate with joining rooms seeing thatvwe had multiply groups checking in. Would book again
Stayed 2 nights in Feb 2026

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities
It was a nice stay
Stayed 1 night in Feb 2026

6/10 Okay

Keierra

Stayed 1 night in Feb 2026

2/10 Terrible

Haley

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room terrible. Staff bad
Stayed 4 nights in Feb 2026

4/10 Poor

LaCresha

Travelled with family
Disliked: Cleanliness, amenities
The lamps in either of the rooms didn't work,the toilet was broken,the microwave was rusted in the inside, and my grand children couldn't enjoy the pool because it was closed. Also the bar of soap was too small to cleanse anything, breakfast consisted only of waffles, cereal and bagels
Stayed 3 nights in Feb 2026

8/10 Good

Claude

Stayed 3 nights in Feb 2026

10/10 Excellent

Gianluca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Feb 2026

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Breakfast was not great. Very limited
Stayed 2 nights in Feb 2026

4/10 Poor

Helena

Stayed 1 night in Feb 2026

2/10 Terrible

Yvonne

Liked: Staff & service
Disliked: Cleanliness, amenities
the room was unfit for ppl and the TV barely worked
Stayed 2 nights in Feb 2026

2/10 Terrible

Deforrest

Travelled with partner
Disliked: Cleanliness, amenities
None of the lamps had light bulbs the tv didn’t work and out water didn’t get hot
Stayed 2 nights in Feb 2026

2/10 Terrible

Clifton

Disliked: Cleanliness
Did not get the chance to stay. Due to family issues. But wasn’t able to get my money back. So I was very disappointed
Stayed 2 nights in Feb 2026

10/10 Excellent

Ta'Rae

Stayed 1 night in Feb 2026

6/10 Okay

Imarie A

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
What mainly is important is that it was clean .
Stayed 3 nights in Feb 2026

4/10 Poor

Letitia

Stayed 1 night in Feb 2026

4/10 Poor

Alexandra

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was designated as a "non-smoking room" and absolutely reeked of cigarette smoke. The bathtub was dirty and the shower curtain wouldn't close because the curtain rod was screwed crookedly into the wall. The bathroom door handle was broken, so the bathroom door wouldn't close. The carpet in the room was dirty and had obviously not been vacuumed. We stayed because we had no other options, but would never stay again.
Stayed 2 nights in Feb 2026

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, amenities
Room and Hotel are a bit rundown. Included breakfast isn’t served until 7 am. Not even coffee available in the lobby for those who have to leave around 4-6 am for airport. Elevator close to lobby out of service. Lobby bathroom out of service. Just not an overall good experience for the price we paid.
Stayed 1 night in Feb 2026

2/10 Terrible

Desiray, Detroit

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was okay but the hotel alone was terrible.
Stayed 2 nights in Feb 2026

2/10 Terrible

Frank

Disliked: Cleanliness, amenities, property conditions & facilities
Both beds had stains on them which appeared to be blood stains, the shower had mold and mildew in it, and the toilet seat was broken! And when the front desk was notified, they said they knew it was like that and did nothing to fix the problem! Needless to say, we canceled our stay there!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Nisha

Stayed 1 night in Feb 2026

8/10 Good

Nicholas

Stayed 2 nights in Feb 2026