See all properties

Jumeirah Burj Al Arab Dubai

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Jumeirah Burj Al Arab Dubai

2 indoor pools, 2 outdoor pools, pool cabanas (surcharge)
Property video
Exterior
Aerial view
Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm) | Living area | 42-inch plasma TV with cable channels, TV, video game console

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • On private beach
  • Bar
  • Spa

Explore the area

View in a map
Jumeirah Beach Road, Dubai
  • Place, Wild Wadi Water Park
    ‪6 min walk‬
  • Place, Souk Madinat Jumeirah
    ‪13 min walk‬
  • Place, Mall of the Emirates
    ‪5 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Duplex Sky One Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

View from room

Duplex Sky One Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

10.0 out of 10
Exceptional
(4 reviews)
  • 170 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Duplex Sky Two Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

Duplex Sky Two Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Duplex Sky Two Bedroom Suite, High Floor, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

  • 335 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm)

Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm) | Living area | 42-inch plasma TV with cable channels, TV, video game console

Duplex Club Suite, Butler, Hermès Amenities, Spa & Beach Club Access (330sqm)

8.0 out of 10
Very good
(1 review)
  • 330 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex One Bedroom Family Suite, Butler, Hermès Amenities, Teenagers Up To 16 Stay Free (170 sqm)

Duplex One Bedroom Family Suite, Butler, Hermès Amenities, Teenagers Up To 16 Stay Free (170 sqm) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Duplex One Bedroom Family Suite, Butler, Hermès Amenities, Teenagers Up To 16 Stay Free (170 sqm)

  • 170 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Duplex One Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (170sqm)

9.8 out of 10
Exceptional
(38 reviews)
  • 170 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Duplex Panoramic Suite, Butler, Hermès Amenities, Spa & Beach Club Access (225sqm)

Duplex Panoramic Suite, Butler, Hermès Amenities, Spa & Beach Club Access (225sqm) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Duplex Panoramic Suite, Butler, Hermès Amenities, Spa & Beach Club Access (225sqm)

10.0 out of 10
Exceptional
(4 reviews)
  • 225 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex Two Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

42-inch plasma TV with cable channels, TV, video game console

Duplex Two Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (335sqm)

10.0 out of 10
Exceptional
(1 review)
  • 335 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²)

Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²) | Living area | 42-inch plasma TV with cable channels, TV, video game console

Duplex Presidential Two Bedroom Suite - Sea View with Butler Service (Duplex Suite - 7180 ft²)

  • 667 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm)

Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Duplex Diplomatic Three Bedroom Suite, Butler, Hermès Amenities, Spa & Beach Club Access (670sqm)

10.0 out of 10
Exceptional
(1 review)
  • 670 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 8
  • 2 King Beds and 1 Single Bed

Similar properties

Front of property – evening/night
Atlantis, The Palm
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 1,614 reviews
The price is €673
includes taxes & fees
7 Dec - 8 Dec
Atlantis, The Palm

About this property

Jumeirah Burj Al Arab Dubai

Luxury hotel with 8 restaurants and 2 outdoor pools
Catch some rays on Jumeirah Burj Al Arab Dubai's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Jumeirah Burj Al Arab Dubai offers 198 accommodations with computers and DVD players. This individually decorated and furnished accommodation has separate dining areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels and video game consoles. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms feature minibars (stocked with some free items) and minibars. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, a health club and a complimentary water park are featured at the hotel. 2 outdoor swimming pools, 2 indoor swimming pools and 6 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Jumeirah Burj Al Arab Dubai. During your stay, you're just a quick walk from Burj Al Arab. Enjoy features like free WiFi in public areas and free valet parking, plus 2 indoor pools.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine with ocean views at Gilt, one of the property's 8 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 2 indoor and 2 outdoor pools
  • Indulge with body wraps, Swedish massages or manicures and pedicures at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • 7 minutes by foot from Wild Wadi Water Park and a 2-minute drive from Souk Madinat Jumeirah
  • Airport and shopping centre shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and cabanas (surcharge). Enjoy your summer holiday at Jumeirah Burj Al Arab Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a children's pool and a health club. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Gilt – Overlooking the ocean, this cocktail bar specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Reservations are required.
Al Muntaha – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sahn Eddar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Sal – This poolside restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
L’Olivo at Al Mahara – Overlooking the ocean, this fine-dining restaurant specialises in seafood and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Jumeirah Burj Al Arab Dubai is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 515 for adults and AED 257.50 for children
  • 2 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Muntaha
  • Gilt
  • L’Olivo at Al Mahara
  • Sahn Eddar
  • Sal

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 6 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free water park access
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • Computer
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 1838.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 515 for adults and from AED 257.5 for children
  • Airport shuttle fee: AED 450 per vehicle (return)
  • Airport shuttle fee per child: AED 1.00 (one way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 1838.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Jumeirah Burj Al Arab Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arab Al Burj
Burj
Burj Al Arab
Burj Arab Al
Burj Hotel
Burj Hotel Arab Al
Burj Al Arab Hotel Dubai
Burj Al Arab Hotel
Burj Al Arab Dubai
Seven Star Hotel Dubai
Dubai Burj Al Arab
Al Arab Burj Hotel
Burj Al Arab Price
Burj Al Arab Rates
6 Star Hotel Dubai
Burj Al Arab Jumeirah Hotel Dubai
Burj Al Arab Jumeirah Hotel
Burj Al Arab Jumeirah Dubai
Burj Al Arab Jumeirah
Jumeirah Burj Al Arab Dubai Hotel
Jumeirah Burj Al Arab Dubai Dubai
Jumeirah Burj Al Arab Dubai Hotel Dubai

Jumeirah Burj Al Arab Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 849 out of 1007 reviews
Rating 8 - Good. 88 out of 1007 reviews
Rating 6 - Okay. 34 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Myungsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness
Awesome from first getting there. Our stay in this luxurious hotel was the best , and also all of the staff was super kind and nice.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gharzai

Stayed 3 nights in Jul 2025

8/10 Good

jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I enjoyed it overall.

I knew the property was kind of dated going in, but I wanted the 90’s Arabic feeling so I was ok with it. Their self proclaimed 7 star status is maybe as dated as the bathrooms though. The wear and tear on carpets, exposed electric wiring on the way to the pool and buckling trex decking on the pool edge makes it feel less than a 5 star, especially for the price. The staff was very friendly, the pool area is really nice and beach is a short golf cart ride away with calm beautiful water and a striking view of the hotel, so overall, I do recommend staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Return After 20 Years

My wife and I first stayed at the Burj Al Arab in July 2006. Back then, it was without question the most impressive hotel in the world, from the iconic sail, shaped design to the luxurious interior, unmatched service, and thoughtful in-room souvenirs. One of the highlights was the personalized attention: we had a butler on our floor available at all times, and staff were stationed throughout the hotel, offering dates and assistance with a genuine sense of hospitality. It felt like every detail was curated to make you feel like royalty. Returning nearly 20 years later, our experience was still pleasant, but the magic wasn’t quite the same. While the hotel remains architecturally stunning and the service is still high by most standards, it now feels like it needs a refresh , both in design and service dynamics. The interiors haven’t evolved much and now appear a bit dated, especially compared to other modern luxury hotels around the world. Small service details fell short: for instance, we planned to visit the Sky Bar but found it closed, and the alternative bar closed just minutes after we arrived, something that would never have happened back in 2006. To be clear, the Burj Al Arab still offers an exceptional experience, but it no longer feels like the best hotel in the world , at least not in the way it once did. For those who’ve never been, it will still dazzle. For those returning with memories of its golden era, it may feel like it’s time for a new chapter in its legacy
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2025

2/10 Terrible

Bimalkumar

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Yury, Sanct Petersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double floor suite is fantastic! And service is beyond any expectations!
Stayed 3 nights in Jun 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel of the world

The best experience of my life, very friendly staff, everything excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel we have ever stayed in truly amazing. Our expectation was exceed and every point. We will be back again soon.
Stayed 7 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 7 nights in May 2025

10/10 Excellent

Sasha

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 4 nights in Jun 2025

10/10 Excellent

Stanley M, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Alexander, Morgan Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best stay that I have ever had in all of my travels!
Stayed 3 nights in May 2025

8/10 Good

Demetrios

Stayed 3 nights in May 2025

10/10 Excellent

azzam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We went to celebrate our anniversary and they did nothing for us, there was no extra touch from them to make a special stay for us. Only at the end because I told them they brought a cake. The staff seem very new and the service of them was not to the standards of Burj Al Arab, at the reception specially they seem completely inexperienced
Stayed 1 night in May 2025

10/10 Excellent

Yumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service top class
Stayed 2 nights in May 2025

10/10 Excellent

Gamze

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the Burj and it is amazing every time! Check in is fast and efficient, rooms are spacious clean with great amenities. Great butler service, room service is quick and delicious. Breakfast is great and service is top notch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a super relaxing stay. We were looked after superbly by all staff bar one. She barge in the lift and went up despite our lift travelling downwards. The hotel is now 20 years old and shows in some places but this did not detract from the opulence and service with a smile. The bedding and bed was pure luxury. Looking forward to returning!
Stayed 6 nights in Apr 2025

10/10 Excellent

Anna

Stayed 5 nights in Apr 2025