8/10 Good
MICHAEL
Travelled with family
13 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Relaxing Low Hassle Week
Never done an all-inclusive family holiday before. Not really our thing. We thought we'd give it a go. We've also not really done 5-stars as a family before either. We guess we still haven't.
We had a great week here and were pleased with the overall service and the food wasn't too bad either. However, we'd read a lot of reviews in advance so perhaps our views were already biased but we're pretty sure this doesn't match everyone's 5-star definition.
I could go into detail as to why but other reviews have covered those things at length and honestly I don't want to be too negative.
The resort was great. It would do better to pitch itself as a 4 star family hotel.
A few highlights:
1. The pools are good and the slides are fun.
2. The food is pretty decent. Buffet is fine and plentiful. We had two a la carte meals. The Asian and Italian. We preferred the Italian.
3. Staff are generally friendly and keen to help.
4. Family room was large and the sofa beds were perfectly adequate for adult and near adult children.
5. The animation team (though not really our thing) are clearly fabulous. The contortionist was freaky!
A few areas for improvement:
1. It would be good to have some form of dedicated parking provision that matches what's described.
2. Some staff could do with a bit more training.
3. Not great that our towels were changed daily even though we didn't ask.
4. The drinks are a bit hit and miss. Best cocktails are in bar at night.
To be clear. We had a good time!
MICHAEL
Stayed 7 nights in Jun 2025
