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Holiday Inn Express & Suites Salem by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Salem by IHG

Free daily buffet breakfast
Exterior
Fitness facility
Premium bedding, in-room safe, desk, iron/ironing board
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
991 Russell Dr, Salem, VA, 24153
  • Place, Roanoke College
    ‪4 min drive‬
  • Place, Salem Civic Center
    ‪5 min drive‬
  • Place, Valley View Mall
    ‪8 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(34 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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Exterior
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includes taxes & fees
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About this property

Holiday Inn Express & Suites Salem by IHG

Hotel in Salem with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Salem by IHG offers 75 accommodations with a safe and free newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Salem by IHG. During your stay, you'll be close to Salem Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 5-minute drive from Salem Football Stadium and 14 minutes from Carilion Roanoke Memorial Hospital
Holiday Inn Express & Suites Salem by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. The business-friendly Holiday Inn Express & Suites Salem by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Salem hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 06 September to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa, North canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property was very nice. I appreciated the cleanliness and the friendliness of the staff. Great job!
Stayed 1 night in Jul 2025

8/10 Good

Keith

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent breakfast options. Was a great quick stop for a roadtrip. Beds are comfortable. Bathroom could use an update with mold found on multiple areas of the caulking around the tub/shower. Very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Liked: Cleanliness
Check in staff was great. The room smelled very musty and damp. Set my and my wife’s allergies into high gear! The breakfast area was dirty and unattended with overflowing trash cans.
Stayed 1 night in Jul 2025

10/10 Excellent

Sundarrajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and off the beaten path.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Everything was fine, except only having a house keeper after the third day sucked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Morgan

Stayed 2 nights in Jul 2025

10/10 Excellent

Nat

Travelled with family
I like the view
Stayed 1 night in Jul 2025

6/10 Okay

Brandon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Checked out by Hotel before we were ready

The property was very clean. Room and pool were nice. However the hotel checked us out before we were ready. We left at 7:30 for an event, stopped by the front desk before leaving to advise them that we were headed out but we would be back before our check out time (12 pm). They said ok, thats fine. My husband returned at 10:45 and housekeeping was in the room cleaning it for the next occupants. We advised them we hadn't even checked out and intended to still use the room (as we STILL needed it). Frustrated. Im curious what they would have done with our belongings had we let them in the hotel. It also doesn't set right with me that housekeeping entered a room that was being paid for, when the sign states they only do a cleaning on the 3rd day of your stay.
Stayed 1 night in Jul 2025

10/10 Excellent

jeff, Sardis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff member that checked me in was extremely fabulous and professional. Actually called me because they didn’t have any king size room’s available. Made sure we were aware. Great personality too
Stayed 1 night in Jul 2025

8/10 Good

Gwen

Travelled with family
Liked: Amenities
I wouldn’t exactly call having a grab bar on the outside of the tub a fully accessible room. This was very unacceptable. The room and bathroom are very spacious but not accessible with lack of a higher toilet or more grab bars.
Stayed 1 night in Jul 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Very clean, but minor check in problem

Very clean! A variety of tasty breakfast options, better than 80% of hotels I’ve stayed in. Bed was softer than I like, but many people might prefer that. Receptionist accidentally gave me and the family that checked in after me rooms already occupied by other guests. A/C in room 321 a little noisy, but they might fix that soon.
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Shamsheda, orlando

Travelled with family
Disliked: Amenities
I request and paid for mountain view,and I got side view of the mountainside,and trees view from my room instead.
Stayed 2 nights in Jun 2025

10/10 Excellent

Walter, Meadows Of Dan

Stayed 4 nights in Jun 2025

10/10 Excellent

Juliann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay at this hotel. It is clean, comfortable, and just off 81. It is our way station on the way to a further destination. The people here are pleasant and exceedingly kind. I enjoy the breakfast before we head out on thw road again. On a long drive, I like knowing that I will hop in their pool and hot tub at the end of the day. It has a miuntain view as does my room. This is a very clean, safe, and comfortable place to stay. Well done!
King bedroom with mountain view.
View from my room
Stayed 1 night in Jun 2025

10/10 Excellent

GERRI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

shirley

Travelled with family
Liked: Cleanliness, amenities
I like my stay nice and quiet. Bathroom tub plug needs fixing. Overall I enjoyed it. Thanks and God’s blessings.
Stayed 1 night in Jun 2025

4/10 Poor

Chiyou

Business traveller
Disliked: Staff & service
The front desk staff is not familiar with her job
Stayed 1 night in Jun 2025

10/10 Excellent

Walter, Meadows Of Dan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked the property
Stayed 1 night in Jun 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2025