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Mercure Singapore Bugis

4.0 star property

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Photo gallery for Mercure Singapore Bugis

Bar (on property)
Signature Room, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Point of interest
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Parking included
  • Breakfast available

Explore the area

Map
122 Middle Road, Singapore, 188973
  • Orchard Road
    ‪2 min drive‬
  • Gardens by the Bay
    ‪2 min drive‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Signature Loft, 1 Queen Bed with Sofa bed

Signature Loft, 1 Queen Bed with Sofa bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Loft, 1 Queen Bed with Sofa bed

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room, 1 Queen Bed

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Loft, 1 Queen Bed with Sofa bed

Executive Loft, 1 Queen Bed with Sofa bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Loft, 1 Queen Bed with Sofa bed

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Signature Twin Room, 2 Single Beds

Signature Twin Room, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Twin Room, 2 Single Beds

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Singapore Bugis

Hotel with 2 restaurants, near Haji Lane
2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a rooftop terrace and 24-hour room service. Housekeeping is available on request.
Mercure Singapore Bugis offers 395 air-conditioned accommodations with a safe and complimentary slippers. 40-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Singapore hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Singapore Bugis. During your stay, you're just a quick walk from Bugis Street Shopping District. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Royale
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 15-minute walk of Haji Lane and Suntec Convention & Exhibition Center
Mercure Singapore Bugis offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at Mercure Singapore Bugis. Limited free parking is available on a first-come, first-served basis.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Royale – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Song Garden – This restaurant specialises in Chinese cuisine. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 28 for adults and SGD 14 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Royale
  • Song Garden

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, must present either a valid physical passport or Singapore's National Registration Identity Card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Singapore Bugis

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 28 for adults and from SGD 14 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Singapore Bugis Opening June 2016 Hotel
Mercure Bugis Opening June 2016 Hotel
Mercure Singapore Bugis Opening June 2016
Mercure Bugis Opening June 2016
Mercure Singapore Bugis Hotel
Mercure Bugis Hotel
Mercure Bugis
Mercure Singapore Middle Road
Mercure Singapore Bugis (Opening June 2016)
Mercure Singapore Middle Road (opening March 2016)
Mercure Singapore Bugis Hotel
Mercure Singapore Bugis Singapore
Mercure Singapore Bugis (SG Clean)
Mercure Singapore Bugis Hotel Singapore

Mercure Singapore Bugis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 451 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Geoffrey

Liked: Cleanliness, property conditions & facilities
When we arrived at the hotel at 530 pm our room was not ready and we were asked to wait -no offer of explanation or complimentary beverage. We had reserved a deluxe queen room, instead we were given a cramped two level unit with barely enough room for a futon mattress on the upper floor. The mattress was literally on the floor with walls on three sides, my closet space in college was bigger. Certainly not what I had expected from an Accord property.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

AIKO

Liked: Amenities
とてもスムーズにチェックイン、チェックアウトが出来ました。少し壁が薄いのか、隣の音が気になりました。
Stayed 2 nights in Feb 2025

6/10 Okay

Lauren, Brighton

Stayed 7 nights in Feb 2025

10/10 Excellent

KENN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

4/10 Poor

ANTHONY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
This hotel has a great pool and rooftop garden. The staff are friendly and attentive and the location is excellent. So why the poor rating? It's the rooms. Firstly let me state that I'm used to small rooms I'd been sharing a twin room on a cruise for the previous 11 nights that was smaller. What made the room so awful was the toilet and shower. There was no room to change in them and you couldn't shut the shower door. In a shared room that meant one of us had to go out while the other showered and changed. The toilet had no brush and was the worst low flow toilet I had ever used, nothing moved even after repeated flushing. Finally the power socket has a habit of randomly ejecting from the socket.
Stayed 5 nights in Feb 2025

10/10 Excellent

Marigold

Travelled with group
Liked: Amenities
Clean rooms, very attentive staff, good breakfast buffet each morning. Located in a great area, very walkable and also easy to catch transit to different parts of the city! Would definitely recommend
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Terrible service from the manager.

Bad experience with washing machine. Took more than 3.5hrs to do washing and dry the clothes. Staff member was nice but manager very rude & not helpful.
Stayed 5 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely room and facilities, bar staff were very friendly and helpful - overall great stay
Stayed 3 nights in Jan 2025

6/10 Okay

Ania

Liked: Cleanliness, staff & service, amenities
I mostly enjoyed my stay at this property, though I noticed a few issues. The hallways and common areas of the hotel all small very bad. Fortunately, it didn’t come into the room. Though the rooms are beautiful, the showers are nearly impossible to use if you aren’t a very slim person. I had to shower with the door open because there was no way for my to get inside and close the door. Also, the elevators are very loud. My rooms was right outside of them and I could constantly hear them throughout the night, which was disruptive. Otherwise, the room was clean and beautiful, and the pool and bar areas are wonderful.
Stayed 2 nights in Jan 2025

6/10 Okay

Foo Bang

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

A bit of disappointment

Overall not a pleasant experience. Booked a queen bed room, but was told only twin bed room for available. The hotel compensated me with buffet breakfast which i thought was acceptable. However the buffet restaurant was over crowded as early as 7:30am. Had to dine at the overflow room, and ovserved unpleasant scene of other diners who had to dined at any available untaken spot such as counter table, and any empty vacant space (not proper dining table and chair).
Stayed 2 nights in Jan 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Amenities
Everyone knows Singapore’s property prices are amongst the highest in the world. Hence, rooms are generally small for the money. Trying to find accomodation that takes three people is tricky. Trying to find one that is thoughtfully designed to take more than two people at a time is also particularly difficult. In this case, the room layout and furnishings worked for us - 1 adult male, a 6’ tall teenage male and an 11 year old girl. Two of us slept upstairs on the double while the teenaged male slept in the sofa bed. The bathroom/toilet were small but no real complaints. Housekeeping services were top notch.
Stayed 14 nights in Dec 2024

8/10 Good

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good

Very friendly staff at reception- They speak English well and happy to help Beautiful roof top specially at night times Nice pool Downside is that the room is relatively small specially the shower was extremely small But overall clean and located in a convenient location.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Disliked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,room cleaned daily close to transport good breakfast would stay again
Stayed 8 nights in Dec 2024

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but good value for money!
Stayed 1 night in Dec 2024

8/10 Good

Nur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Aircon you guys need to repair
Stayed 1 night in Dec 2024

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst layout of the loft room . No space to put bags or even walk around once the sofa bed is extended.had to ask for linen . Last day slept without linen . Night staff have no clue.
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel, santa Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was excellent... the variety of different styles and choices of foods was outstanding... been in many places all around the world, but this place is (for me at least) amongst the top hotels
Stayed 2 nights in Dec 2024

6/10 Okay

Aj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The sofa bed for my daughter was the most uncomfortable bed she has ever slept on. She ended up sleeping on the loft mattress unstairs and i slept on the spfa bed. Worst 3 nights sleep
Stayed 3 nights in Dec 2024

10/10 Excellent

SOMNATH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2024

8/10 Good

Mey Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to local foods, shopping mall, and MRT. Everything in the bedroom is good except the shower area got a lot of black mold and fridge isn’t cold. Lastly, TV can’t be watched. The room isn’t soundproof.
Stayed 2 nights in Dec 2024