Novotel Sydney on Darling Harbour

Property class: 4.5

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Photo gallery for Novotel Sydney on Darling Harbour

Miscellaneous
Property video
Terrace/patio
Exterior
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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100 Murray Street, Sydney, NSW, 2009
  • Place, International Convention Centre Sydney
    ‪5 min walk‬
  • Place, Sydney Lyric Theatre
    ‪5 min walk‬
  • Place, Star Casino
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

Executive Room, 1 Queen Bed (Darling Harbour Facing)

8.4 out of 10
Very good
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (City Skyline)

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds (City Skyline)

8.4 out of 10
Very good
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 2 Double Beds

8.4 out of 10
Very good
(155 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Double Beds (Darling Harbour Facing)

7.0 out of 10
Good
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Double Bed (Darling Harbour Facing)

  • Sleeps 3
  • 1 Double Bed

Executive 1 Bedroom Loft Suite, 1 King Bed (Darling Harbour Facing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds (Darling Harbour Facing)

8.6 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(72 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Novotel Sydney on Darling Harbour

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and an outdoor tennis court are on-site. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with a safe and free newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the breakfast at Novotel Sydney on Darling Harbour. During your stay, you're just a quick walk from Star Casino. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of International Convention Centre Sydney and Star Casino
Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Ternary – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (AUD 65 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 39 for adults and from AUD 17 for children
  • Covered self-parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 658 out of 1313 reviews
Rating 8 - Good. 382 out of 1313 reviews
Rating 6 - Okay. 166 out of 1313 reviews
Rating 4 - Poor. 64 out of 1313 reviews
Rating 2 - Terrible. 43 out of 1313 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, nice room clean and serviced daily.
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent overall. Only issue was cleaning services, we had to proactively ask them to clean the rooms a couple of the days. Otherwise a great place to stay.
Stayed 4 nights in Jan 2026

8/10 Good

Troy

Stayed 1 night in Jan 2026

8/10 Good

Khaldoun Hussein Khadder

Travelled with family
Liked: Amenities
Staff were friendly and helpful Location is excellent only 10 minutes walk to Darling Harbour. Rooms were clean when we arrived but during our stay they only did the beds and changed the towels. They don’t seem to vacuum or clean the toilet properly.
Stayed 5 nights in Jan 2026

8/10 Good

Lori, SPARKS

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
My family went for a 2 nig
Stayed 2 nights in Jan 2026

8/10 Good

Pejman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Deusdedit Marcos, Artarmon

Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Great position overlooking Darling Harbour and easy to get around from there. We arrived early but we were able to check in and have our room straight away which was a delight. Room was lovely and clean and spacious and clean towels provided every day. Staff are lovely and I would definitely recommend this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious. Very convenient
Stayed 1 night in Jan 2026

8/10 Good

Sam

Stayed 1 night in Jan 2026

10/10 Excellent

Zoila

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy parking. Front desk staff were the best I’ve had in a long time. Good bar and restaurant. Good sized rooms. Only negative would be minimal hot water for a shower otherwise I’ll be staying here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Thi-Thu-Van

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general, we were very happy to stay at Novotel Sydney on Darling Harbour. 😊
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert, New Westminster

Stayed 1 night in Jan 2026

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Walk to almost everything in Sydney. Darling Harbor has lots of restaurants, bars, and outdoor entertainment. The morning breakfast is a treat.
Stayed 3 nights in Jan 2026

8/10 Good

Clyde

Liked: Cleanliness, amenities, property conditions & facilities
Prompt response from service staff.
Stayed 3 nights in Jan 2026

2/10 Terrible

Rana

Disliked: Cleanliness, staff & service, amenities
It’s not good service very bad room not very clean
Stayed 2 nights in Jan 2026

6/10 Okay

Shinobu

Travelled with family
Liked: Staff & service
1.Concierge staffs are very cheerful, kind and helpful. 2. Disliked shower room. Soap, shampoo and rinse sit at opposite of the shower area and hard to use them. They should sit near the shower closer for easy use. It was a bit insine for users. 3. We ordered Fillet Steak with midfium rare of $69 on Monday night. The quality of meat was not good and it was much over cooked. Very disappointed. We guess main chef was absent for holiday.
Stayed 3 nights in Jan 2026

8/10 Good

Zhe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room is OK, but would definitely need fresh air in the room
Stayed 4 nights in Jan 2026

10/10 Excellent

Iestyn

Liked: Cleanliness, property conditions & facilities
👍
Stayed 6 nights in Jan 2026

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novetel is nice and comfortable hotel, but their bathroom without standing shower with manual pipe kind. We would preferred a bath-tub with standing on shower with a manual pipe. Everything looks good, their house keeping staffs are helpful, except the bathroom in their rooms. Beds are too soft, and is not good for our spine. Thank you.
Sydney Tower Entrance
Light Rail at the Conversion stop direct to Novetel Hotel
Sydney Tower Sky View
Stayed 9 nights in Dec 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at concierge lovely Restaurant staff lovely Restaurant buffet breakfast lovely Room clean big bath could do with revamp Facilities nice
Stayed 1 night in Jan 2026

10/10 Excellent

Matarai

Stayed 1 night in Jan 2026

6/10 Okay

Justin

Travelled with family
Liked: Amenities, property conditions & facilities
Nice at the price.recommended.
Stayed 2 nights in Jan 2026