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Cresthill Suites Syracuse

3.0 star property

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Photo gallery for Cresthill Suites Syracuse

Free daily buffet breakfast
Property grounds
Seasonal outdoor pool
Front of property
Free self-parking

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping

Explore the area

View in a map
6410 New Venture Gear Dr, East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, Syracuse University
    ‪11 min drive‬
  • Place, JMA Wireless Dome
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom (1 King Bed)

Studio Suite, 1 Bedroom (1 King Bed) | 1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Bedroom (1 King Bed)

8.6 out of 10
Excellent
(27 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | 1 bedroom, desk, blackout curtains, iron/ironing board

Studio, 2 Queen Beds

8.2 out of 10
Very good
(28 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (King & 2 Queen Beds )

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms (King & 2 Queen Beds )

7.6 out of 10
Good
(27 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom | 1 bedroom, desk, blackout curtains, iron/ironing board

Basic Suite, 1 Bedroom

8.0 out of 10
Very good
(89 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

8.4 out of 10
Very good
(6 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Cresthill Suites Syracuse

Hotel with free breakfast, near Brooklawn Golf Course
Along with a fitness centre, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Cresthill Suites Syracuse offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Cresthill Suites Syracuse. During your stay, you'll be close to Brooklawn Golf Course. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Brooklawn Golf Course and 6 minutes from Le Moyne College
  • Pets welcome for a fee (restrictions apply)
Cresthill Suites Syracuse offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Cresthill Suites Syracuse also features barbecue grills, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star East Syracuse hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50 and a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cresthill
Cresthill Suites
Cresthill Suites Condo
Cresthill Suites Condo Syracuse
Cresthill Suites Syracuse
Cresthill Syracuse
Syracuse Cresthill Suites
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Suites Syracuse Hotel
Cresthill Suites Hotel
Cresthill Suites Syracuse Hotel
Cresthill Suites Syracuse East Syracuse
Cresthill Suites Syracuse Hotel East Syracuse

Reviews

Cresthill Suites Syracuse Reviews

7.8

Good

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 477 out of 1161 reviews
Rating 8 - Good. 302 out of 1161 reviews
Rating 6 - Okay. 197 out of 1161 reviews
Rating 4 - Poor. 102 out of 1161 reviews
Rating 2 - Terrible. 83 out of 1161 reviews

Reviews

10/10 Excellent

Stéphanie

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice King Suite

We booked this hotel with Hotels.com It was a special online price for a few days, so the rate was less expensive. It was a king suite, with kitchen area. We used fridge & microwave. The bed was comfortable. The place was clean. No hangers in either closet to hang clothes. It was advertised Buffet Breakfast. We were disappointed because there weren’t any gluten free options & there wasn’t anything hot except for waffles. So really nothing to eat Gluten Free. Allergic to wheat, so no breads, waffles or muffins. It just seemed a little sparse by the time my husband went down. He brought back the last Blueberry muffin for me. The staff at the desk were friendly & helpful, with both check in & check out. There was a policeman on the premises, so there was security.
Stayed 1 night in Jul 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
They ran out of cream cheese coffee Miller’s and other breakfast itrms
Stayed 13 nights in Jul 2025

10/10 Excellent

Allicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cresthill Suites was a great find for us, especially because there were a few properties in the area that didn't feel safe. The hotel staff was amazing, super accommodating and helpful. The hotel is a bit dated, but we didn't mind it because it was clean and really safe.
Stayed 2 nights in Jul 2025

6/10 Okay

Bridget

Travelled with partner
We used to stay here because of the two bedroom option (we have two children). This is our first time back in over 5 years and our room was run down, the floor was dirty, the table was broken, the tv was fuzzy, and the couch just looked sad and overused. Unfortunately, we will not be going back again.
Stayed 2 nights in Jul 2025

2/10 Terrible

CHRISTOPHER

Travelled with family
Disliked: Cleanliness, staff & service

The worst experience ever!

It took 30 minutes to check in, and when I finally visited the room they gave me it wasn’t cleaned. No sheets on the bed, kitchen was dirty, bathrooms were dirty, and we weren’t the only visitors with the problem. Turns out the cleaning person walked out mid shift. There was a classic car show in town and every other hotel was sold out. So my wife decided we’d clean our own room, since we just drove 600 miles from Chicago and we’re too tired to drive to the next city. My wife and daughter cleaned the bathrooms and made the beds, my son and I cleaned the floors and kitchen. That evening I spoke to the manager and asked what he was going to do about it, in the form of a refund. I checked my credit card and he only refunded me $25! That’s it! I drove 600 miles so we could clean our own rooms! I’ll never stay at an off brand hotel again, ever. I wasn’t expecting opulence but I expected clean rooms and better service. Do not stay here!
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Not the best

Facility was dated but fine. Breakfast was good. We found hairs in the sheets and in the bathroom sinks. There was rice/some other food on the floor in the kitchen of our room. It took 20 minutes for the receptionist to notice us, as he was busy talking to a friend/coworker casually at the desk when we arrived. It took another 20 minutes for him to check us in…he said the computer was slow.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families, more than enough for one

Very big two room suite. Kitchen with dishes, utensils and all. With a seating/living area. Bedroom was large, and a large bathroom as well. All clean. A little rough here and there, with finishes and such, but very clean. Nice breakfast in the morning. Eggs, toast, waffles, cereals, muffins...nicely done and area is sunny and clean. Great views to the courtyard and pool.
King bed
Bathroom, large closet space with ironing board.
Kitchen/living. Basically an efficiency apartment.
Stayed 1 night in Jul 2025

8/10 Good

Francine

Stayed 1 night in Jul 2025

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little pool access

Stay was great for the most part. My only disappointment was that it seemed like a family had rented out multiple rooms to have a private party at pool area making it impossible for other guests enjoy pool or outdoor patio as there was at least 50 ppl Outside . Staff kept pool open later to accommodate this as well.
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca, Winterport

Travelled with family
Disliked: Staff & service
Check in was quick but our AC eas not keeping the room cool at all. It was a hot day but I talked to another person staying hete and she said her husband was working on the AC in their room too. That was the biggest issue with us. The hotel clerk said the Managerwould not come out and the did not have maintenance here.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Stay here whenever I’m in Syracuse. Great place to stay, has everything in room needed and pool is very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

A bit disappointing

The rooms were not very clean. We switched rooms because the bathroom floors were dirty. The second room was not much better. It definitely needs updating, and the sofa was super uncomfortable. The kitchenette was lacking many dishes and the pots and pans were disgustingly dirty best part of the hotel was the outdoor pool, but the barbecue area was loaded with people, smoking marijuana and it made it unpleasant. We smell of marijuana in our rooms. I think next time we will look for a different hotel. And the TVs did not offer anything but basic cable and we weren’t able to watch Netflix in the evenings.
Stayed 3 nights in Jul 2025

6/10 Okay

Andrianna

Liked: Cleanliness
Disliked: Amenities
Outdoor pool was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Diane

Liked: Staff & service
It had a lot of green space property around the building, outdoor patio and is only 2 stories.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter W

Stayed 1 night in Jul 2025

6/10 Okay

Bethany

Stayed 1 night in Jun 2025

8/10 Good

SUSAN

Travelled with family
Liked: Property conditions & facilities
I liked the room which had a full kitchen, a living room with a TV, couch, easy chair and table, two bedrooms with their own TV's and bathrooms. I liked the free breakfasts which had full breakfasts. The front desk coverage was not reliable. Our room had not been swept nor had the single waste basket been given a new liner and there were linens outside the door that had not been picked up by the time we arrived.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this hotel for many years. It is clean, quiet and staff are attentive to needs. I especially like this location because it is away from traffic noise.
Stayed 1 night in Jul 2025

10/10 Excellent

Tatiana

Clean
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Patricio

Liked: Cleanliness, amenities, property conditions & facilities
Good property, particularly for an extened stay in the area as the suites are spacious with apartment style kitchens. My room was clean and the staff was polite and professional. The included breakfast buffet is typical but convenient.
Stayed 2 nights in Jun 2025