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Pan Pacific Whistler Village Centre

4.0 star property

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Exterior
Upper Floor, Suite, 2 Bedrooms | Premium bedding, in-room safe, laptop workspace, blackout curtains
Pet-friendly
Outdoor spa tub
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4299 Blackcomb Way, Whistler, BC, V8E 0X3
  • Place, Whistler Village Stroll
    ‪2 min walk‬
  • Place, Whistler Village Gondola
    ‪3 min walk‬
  • Place, Whistler Blackcomb Ski Resort
    ‪7 min walk‬
  • Airport, Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪9 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio Suite

9.8 out of 10
Exceptional
(79 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

Studio Suite

  • Sleeps 4

View all photos for Lower Floor, Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, fireplace

Lower Floor, Suite, 1 Bedroom

9.6 out of 10
Exceptional
(58 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Lower Floor, Suite, 2 Bedrooms

Lower Floor, Suite, 2 Bedrooms | Premium bedding, in-room safe, laptop workspace, blackout curtains

Lower Floor, Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(50 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Upper Floor, Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, fireplace

Upper Floor, Suite, 1 Bedroom

9.4 out of 10
Exceptional
(59 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Upper Floor, Suite, 2 Bedrooms

Premium bedding, in-room safe, laptop workspace, blackout curtains

Upper Floor, Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(52 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom Suite(Upper Floor)

  • Sleeps 4

View all photos for Two Bedrooms Suite(Upper Floor)

Bathroom | Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Two Bedrooms Suite(Upper Floor)

  • Sleeps 6

One Bedroom Suite(Lower Floor)

  • Sleeps 4

View all photos for Two Bedrooms Suite(Lower Floor)

Private kitchen | Fridge, microwave, oven, stovetop

Two Bedrooms Suite(Lower Floor)

  • Sleeps 6

Similar properties

Exterior
Hilton Whistler Resort & Spa
Whistler Village
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 1,404 reviews
The price is €171
includes taxes & fees
10 May - 11 May
Hilton Whistler Resort & Spa

About this property

Pan Pacific Whistler Village Centre

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and valet parking.
Pan Pacific Whistler Village Centre offers 83 air-conditioned accommodations with fireplaces and a safe. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.

Children aged under 18 years old are not allowed in the swimming pool, health club or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Whistler Day Spa. Services include deep-tissue massages, hot stone massages and facials. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Pan Pacific Whistler Village Centre. During your stay, you're just a quick walk from Whistler Blackcomb Ski Resort. Free WiFi in public areas, a full-service spa and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine and garden views while dining at The Raven Room
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Indulge with hot stone massages or facials at Whistler Day Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Whistler Core Climbing and Fitness Centre and 4 minutes on foot from Audain Art Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Pan Pacific Whistler Village Centre offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at Pan Pacific Whistler Village Centre. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 4-star Whistler hotel is smoke free.

The Raven Room – Overlooking the pool and garden, this cocktail bar specialises in Regional cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 35 per night; includes in/out privileges)
  • Valet parking on site (CAD 40 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Raven Room

Things to do

  • 2 hot tubs
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Composting
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 July 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night (maximum CAD 100 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 35 per night (in/out privileges)
  • Valet parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night (maximum CAD100 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number ST660022363
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific Hotel Whistler Village Centre
Pan Pacific Whistler Village Centre
Pan Pacific Whistler Village Centre Hotel Whistler
Whistler Pan Pacific
Pan Pacific Whistler Village Centre Hotel
Pan Pacific Village Centre Hotel
Pan Pacific Village Centre
Pan Pacific Whistler Village Centre Resort
Pan Pacific Village Centre Resort
Pan Pacific Whistler Village
Pan Pacific Whistler Village Centre Hotel
Pan Pacific Whistler Village Centre Whistler
Pan Pacific Whistler Village Centre Hotel Whistler

Pan Pacific Whistler Village Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 795 out of 1002 reviews
Rating 8 - Good. 130 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anuja

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff were highly attentive, accommodating and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Travelled with partner
Everything was great.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Dec 2025

2/10 Terrible

Audrey

Stayed 2 nights in Jan 2026

10/10 Excellent

Patrick, North Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming staff and room was spacious and clean. Only one elevator but we weren't too concerned about it.
Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, everything you could want, great staff. Great pool and hot tubs. Breakfast is just ok, but everything else was perfect.
Stayed 7 nights in Jan 2026

4/10 Poor

Anthony

Disliked: Cleanliness, amenities
First impression was underwhelming. For the price paid, the lobby was small and poorly appointed (couch, but no end tables, so if you're waiting for someone, you have to place your coffee on the floor) front desk staff were professional, personable and polite, the Manager seemed inexperienced and overwhelmed when we approached her with our concerns. She was ineffective at conveying care and concern. Only one elevator to serve 8 floors during peak season. All guests were very vocal about the extremely long waits for the elevator with all their gear. Elevator is improperly programmed, so calling the elevator from the lobby has you going on a milk run down to P4, and calling the elevator from the 6th floor has you collecting people from the 8th. Felt sorry for the folks in robes and slippers shoulder to shoulder with chilly folks coming off the hill with snow on their boots. Hot tub was under temperature with an abundance of revolting scum indicating unbalanced water. The spa serves as a hallway to the pool, so I could hear screaming children during my massage. No on site restaurant. One gym at their sister property was undersized to serve two hotels. Seemed like an after thought, with 3 pieces of cardio equipment, dumbells with missing weights in the sequence, and 10 sq ft of space to do your work. Bolt missing in bench made it unsafe to use, and Frank Sinatra playing was awful gym ambience. Robes were so small that it was tight on my 5ft frame and my husband couldn't use it.
Our hairball roommate
Our apology chocolates when the power went out
The lounge had excellent cocktails and mocktails but limited hours
Stayed 5 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Comfortable clean rooms, amazing breakfast, outdoor pool and hot tub great for apres ski. The ski locker in the nearby hotel right on the slopes is perfect. Wonderful family experience. Will be back!
Stayed 7 nights in Jan 2026

8/10 Good

JOE

Stayed 4 nights in Dec 2025

6/10 Okay

Warren

Stayed 4 nights in Jan 2026

10/10 Excellent

Tracey

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and the perfect location. Highly recommend this hotel. Walk out the door and you are in the village shopping. Gondola is a short walk past some stores in the village. Excellent restaurant next door.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 5 nights in Jan 2026

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated hotel, with no working elevators!
Stayed 1 night in Jan 2026

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevators didn’t work. Paid a large amount for room. Terrible to have to walk up and down 6 flights of stairs! No response from Manager!
Stayed 2 nights in Jan 2026

6/10 Okay

Babak

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is very middle of the road for the price you pay. The rooms are clean and comfortable. They only have 1 elevator working until March 2026, which results in long waits for the elevator and often times it is full when it arrives. This is not acceptable. I would recommend one of the other top tier resorts over this one if the options are available.
Stayed 1 night in Jan 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Room was clean, spacious (1 bedroom suite), staff were kind. Two issues: 1 elevator as it’s in repair till March and can easily hear folks talking in the hallway. Good location but there are numerous hotels with good locations and less expensive
Stayed 2 nights in Jan 2026

6/10 Okay

Colette, Honolulu

Stayed 9 nights in Dec 2025

10/10 Excellent

Annie, Hampstead

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, the room large for 4 adults. One change would be to add smart tvs as when don't want to go out at the end of a great day at the mountains, watching a movie we choose would have been relaxing. Otherwise, beds were comfortable, fireplace dried wet clothes and the toom.
Stayed 3 nights in Jan 2026

10/10 Excellent

ke

Liked: Amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

4/10 Poor

Gagan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room had a bad odor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robe Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within the village shops
Stayed 2 nights in Nov 2025

8/10 Good

Patrick

Stayed 2 nights in Jan 2026

10/10 Excellent

Harkaran

Stayed 2 nights in Dec 2025

10/10 Excellent

Cameron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and two kids had a wonderful stay at the Pan Pacific Village this past week. The rooms were great and the kitchen was well stocked. The beds were very comfortable, including the pull out sofa. Location was great, in the heart of the village but away from the loud nightclubs, ideal if you have small kids. Pool and hot tub were a great temp and never too crowded. Especially love how robes and slippers for kids are provided, just let the hotel know your kids age and they will provide the right sizes. The complementary shuttle service came in handy for going to restaurants outside the main village.The ski valet/locker was great. The lockers are located on the main level of the Pan Pacific Mountainside and are large enough for 4 ski's and poles. No room for boots. I suggest carrying your boots to the lockers and putting on your ski boots there. All staff were great! Only a few small things. - No ability to access streaming services on any of the TV's in the room. Limited to local live TV and paid movies. In this day and age, this should be standard. - The ski locker room does provide commentary towels for drying your ski's however, I found the basket always empty and no one around to ask for a towel. - The breakfast buffet while great, was the same everyday. Scrambled, Eggs, potatoes, sausages, Danishes, fruit and a couple of cereals. Would be good to see a variety from day to day. - We found our room to have a significant draft from the windows and doors. No big deal.
Stayed 7 nights in Dec 2025

10/10 Excellent

Maui

Stayed 2 nights in Dec 2025