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Staybridge Suites Amarillo - Western Crossing by IHG

3.0 star property

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Photo gallery for Staybridge Suites Amarillo - Western Crossing by IHG

Exterior
Free buffet breakfast
Balcony
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Kitchen
  • Gym

Explore the area

View in a map
36 Western Plaza Drive, Amarillo, TX, 79109
  • Place, Northwest Texas Hospitals
    ‪4 min drive‬
  • Place, Baptist St. Anthony's Health Care System
    ‪4 min drive‬
  • Place, Amarillo Botanical Gardens
    ‪4 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed (1 King Bed)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (1 King Bed)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2 Queen Beds)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (2 Queen Beds)

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room

Full-sized fridge, microwave, stovetop, dishwasher

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 King & 2 Queen Beds)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (1 King & 2 Queen Beds)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Kitchen (Dining)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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Exterior
Holiday Inn Express & Suites Amarillo West by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 1,927 reviews
The price is €100
includes taxes & fees
1 Dec - 2 Dec
Holiday Inn Express & Suites Amarillo West by IHG

About this property

Staybridge Suites Amarillo - Western Crossing by IHG

Hotel in Amarillo with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and a children's pool are on-site. Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing by IHG offers 97 accommodations with DVD players and free newspapers. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Amarillo - Western Crossing by IHG. During your stay, you'll be within walking distance of The Galleries at Sunset Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from The Galleries at Sunset Center and a few minutes from Amarillo Little Theatre
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Amarillo - Western Crossing by IHG offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. The business-friendly Staybridge Suites Amarillo - Western Crossing by IHG also features a library, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Amarillo hotel is smoke free.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Business services

  • 904 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Amarillo
Staybridge Suites Amarillo Western Crossing
Staybridge Suites Western Crossing
Staybridge Suites Western Crossing Hotel
Staybridge Suites Western Crossing Hotel Amarillo
Western Crossing
Western Crossing Amarillo
Staybridge Suites Amarillo Western Crossing Hotel
Staybridge Suites Crossing
Staybridge Suites Amarillo Cr

Staybridge Suites Amarillo - Western Crossing by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 504 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lana, Clarendon

Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Larry

Stayed 2 nights in Jul 2025

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, even went to get a luggage cart herself because none were available in the lobby. Another guest mentioned this is a common/frequent issue.
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty carpet and weird smell in hallways. Didn’t expect Staybridge to be so bad. Very old hotel.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and accessible.
Stayed 1 night in Jul 2025

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Like almost every thing but smells by elevator
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't like the sofa bed ended up moving the sofa mattress to the floor. Was not comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was very poorly maintained. Expedia sold us a room that the hotel didn't have, making check-in an inconvenience.
Stayed 1 night in Jun 2025

6/10 Okay

Charlotte

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly, but there was a urine stain on the pullout bed and the sheets on the regular bed were stained with what appeared to be blood or something. Would have been good if it weren’t for the dirty stains on everything, staff didn’t seemed concerned when we told them.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a cut above.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in very clean.Pool was Big My son enjoyed it definitely stay here again
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Lobby looks great. Amazing breakfast buffet. Room was very dirty. Hair in the bed sheets that was long and black so clearly not anyone in my family. Walls in room were very dirty. Need to be cleaned and repainted.
Stayed 2 nights in Jun 2025

2/10 Terrible

Melanie, knoxville

Disliked: Cleanliness, property conditions & facilities
Trash all over the lobby Room was covered in bugs and stains on floor couch all over Walked in room walked right back out Smoke and drug smell People there were acting very weird We got out told them we would not be staying was not safe and was not clean very dangerous place. We need a refund we did not stay would not recomend
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean - rooms and common areas.
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Fred

Travelled with family
Liked: Cleanliness, property conditions & facilities
Checked in at 5pm, no accessible room available. This gave me limited use of the bathroom.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Fred

Travelled with family
Orange juice was80% water, fruit had been frozen Tiles in the bathroom were cracked and several were missing.
Stayed 1 night in Jun 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice helpful staff; clean and comfortable. Too late for the happy hour but looked good. Fitness room had no towels or cups for water but well equipped.
Stayed 1 night in Jun 2025