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Riviera Park Hotel by WAM Experience

3.5 star property

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Photo gallery for Riviera Park Hotel by WAM Experience

Standard Room | Bathroom | Shower, hair dryer, towels, soap
Restaurant
Family Room | Desk, laptop workspace, blackout curtains, free WiFi
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Av. Coronel Cirilo Lopes de Moraes S/N, Qd 27 Lotes 1/18, Caldas Novas, GO, 75690-000
  • Place, Water Park
    ‪2 min walk‬
  • Place, Liberty Square
    ‪7 min walk‬
  • Place, Feira do Luar
    ‪8 min walk‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

Desk, laptop workspace, blackout curtains, free WiFi

Superior Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, laptop workspace, blackout curtains, free WiFi

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment Deluxe with internal view

Desk, laptop workspace, blackout curtains, free WiFi

Apartment Deluxe with internal view

  • 44 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Apartment Superior with internal view

Desk, laptop workspace, blackout curtains, free WiFi

Apartment Superior with internal view

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Sleeps 6
  • Free Wi-Fi

View all photos for Apartment Deluxe

Desk, laptop workspace, blackout curtains, free WiFi

Apartment Deluxe

  • 34 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Riviera Park Hotel by WAM Experience

Along with 12 outdoor pools, this hotel has free water park access and an indoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Riviera Park Hotel by WAM Experience offers 780 air-conditioned accommodations, with blackout curtains. This accommodation offers separate dining areas. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower.

This Caldas Novas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

12 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Riviera Park Hotel by WAM Experience , you're just a quick walk from Water Park. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Splash around at the free water park with a waterslide or swim in the indoor and 12 outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a playground
  • Steps from Water Park and 7 minutes on foot from Liberty Square
  • Pets welcome for a fee
Riviera Park Hotel by WAM Experience offers its guests a complimentary water park, 12 outdoor swimming pools, a waterslide, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Riviera Park Hotel by WAM Experience . Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Caldas Novas hotel.

The hotel hosts a free manager's reception daily.
Riviera Park Hotel by WAM Experience has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Pool loungers

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 69.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 69.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Privé Riviera Park Hotel Caldas Novas
Privé Riviera Park Hotel
Privé Riviera Park Caldas Novas
Privé Riviera Park
Prive Riviera Park Hotel Caldas Novas, Brazil

Riviera Park Hotel by WAM Experience Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 76 out of 221 reviews
Rating 8 - Good. 72 out of 221 reviews
Rating 6 - Okay. 42 out of 221 reviews
Rating 4 - Poor. 18 out of 221 reviews
Rating 2 - Terrible. 13 out of 221 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Antonio

Liked: Cleanliness
Quartos, equipe breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

PRISCILLA

Disliked: Cleanliness, staff & service
Boa
Stayed 4 nights in Jun 2024
Verified

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good 😌

Hotel is very outdated with broken/damaged Things in rooms and averall. Looks too old and needs to be repainted and repaired. I expected better amenities but they seemed like need repair. Will not recommend or stay again.
Stayed 3 nights in Feb 2023
Verified

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities
Infelizmente o hotel está acabando, longe do que era antes. Os quartos precários, instalações antigas e mofos por toda parte. A qualidade dos serviços caíram demais, limpeza da piscina a quem. Não estou sendo chato somente compartilhando a opinião de um monte de pessoas que falamos e conversamos na estadia.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Juliana Ap

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Limpeza banheiro a desejar, toalhas velhas, precisa melhorar a qualidade e variedade dos alimentos nas refeições. Bar da piscina muito bom!!!
Stayed 5 nights in Dec 2025
Verified

2/10 Terrible

Pricila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já fiquei várias vezes no Riviera, mas desta vez foi a pior. A qualidade despencou! Café da manhã sem variedade e com comidas questionáveis. Para um hotel Park a falta de toalha foi inaceitável. Nunca tinha toalhas disponíveis. Nem das de quarto, nem das de piscina. A limpeza dos quartos era básica e nunca colocavam tapetes no banheiro. Para um hotel que tem a capacidade de acomodar tanta gente, a quantidade de funcionários é baixíssima. Minha família sempre ficava no Riviera por causa dos parques disponíveis e da qualidade dos alimentos, mas agora não vemos mais essa vantagem.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Lucia

Liked: Cleanliness, property conditions & facilities, room comfort
Piscina muito boas, os parques muitos lindo e acessível
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Marcos

Disliked: Amenities
Só acho que vale a pena por conta dos 4 parques aquáticos que temos direito e por ser muito perto de 2 dos parques! Café da manhã achei fraco, parece uma feira, o quarto é até bom, mas não gostei de colocar o ar condicionado só no quarto e na sala ficar quente demais, além do ar estár infestado de ácaros. Há muito o que melhorar comparado com outros hotéis que já fiquei em Caldas.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Laisa

Disliked: Cleanliness, staff & service, amenities
Não foi o que nós esperamos muita sujeira não fazem limpeza dos quartos piscinas sujas horrível não recomendo e saímos antes do checkout era para hj e viemos embora ontem
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Laisa

Disliked: Cleanliness, staff & service, amenities
O quarto fedia não teve serviço de limpeza piscinas suja ambiente não é dos melhores inclusive minha diária acabava amanhã mais resolvi vir embora um dia antes para não ter que ficar mais naquele hotel infelizmente a pior experiência que tive em caldas não recomendo
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Paula mendes batista de

Disliked: Cleanliness
O banheiro com um super mal cheiro de esgoto, nao tem tv no quarto , as escadas com mal cjeiro e com fezes humanas, e aquele terrivel som muito alto .
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevadores antigos e demorados. Piscina bem suja de óleo já após o almoço.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendo

Ideal para famílias com crianças. O transfer para os parques é gratuito. Te pega pela manhã e te deixa de volta no final da tarde.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

WALTER BRUNO DE

Disliked: Room comfort
Hotel lotado. Localização é muito boa. Ar condicionado custou a funcionar. Limpeza do quarto é razoável. Fila pra tudo no hotel. Sugiro não ir em alta temporada.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Plínio

Disliked: Cleanliness, property conditions & facilities, room comfort
Abaixo das expectativas. Hotel muito cheio e desorganizado. Apenas dois elevadores para acessar o subsolo 2. Baixa qualidade e conforto dos apartamentos. Colchões ruins, lençóis de baixa qualidade. Sem ar condicionado na sala. Café da manhã com poucas opções. Limpeza ineficaz do apartamento. Muita sujeira do hóspede anterior. Um nível abaixo da descrição e fotos.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso, incômodo com as abordagens

O lugar é lindo, as piscinas são super limpas e aquecidas, as refeições são maravilhosas. A única coisa que estraga é o fato de você não ter liberdade pra andar no hotel. Toda hora você é abordado por alguém pra conhecer sobre o empreendimento, chega a ser chato e incômodo, você se sente desconfortável e vigiado. O wi-fi também deixou a desejar, quase não funcionava pelo fato de ser aberto.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Marinês

Liked: Staff & service, property conditions & facilities, room comfort
Foi incrível. Ótimo para passear em família
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Local ruim

Elevador de acesso quebrado, check-in com mais de 1 hora na fila, quarto com luz queimada, banheiro com Box sujo. Sinceramente, nesses pontos me entristeci.
Elevador quebrado
Sujeira no elevador
Chão sujo
Fila de horas para check-in
Stayed 1 night in Aug 2025
Verified

8/10 Good

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito boa a única coisa que notei foi, o piso fora das piscinas muito liso, e pessoas fumando próximo a não fumantes. No mais gostamos muito.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Jairo

Liked: Amenities, property conditions & facilities
Muito somente o quarto ao chegar que não estava limpo pois o ocupante anterior
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Edesio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção para descanso e lazer em família.

Tudo perfeito, quarto espaçoso, limpo e organizado. As áreas das piscinas muito bem cuidadas e limpas. Excelente localização, ao lado do Shopping Singapura (com lojas e restaurantes) e próximo ao Centro da cidade.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ótimo com ressalvas

Tive alguns problemas no meu quarto, a cama não era de casal, o ar condicionado não ligava e a privada não funciona, mas meus problemas foram prontamente resolvidos pela equipe que me permitiu trocar de quarto
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Thainara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu sempre fico lá , pra mim eh um dos melhores , sempre tem uma piscina limpinha e quente
Stayed 1 night in May 2025
Verified

2/10 Terrible

Igor

Liked: Cleanliness, property conditions & facilities, room comfort

Ruim

Foi prometido entrada aos parques, recebi email de confirmacao, mas nao tive acesso. Descobri na hora que foi um "erro sistemico" Alen disso, o ramal da portaria nao funciona
Stayed 2 nights in May 2025
Verified

4/10 Poor

Marcio Roberto Dos santos

Liked: Staff & service, room comfort
Disliked: Cleanliness

Pessimo

Foi regula, ficamos 2 dias sem limpeza no quantos, quando chove agente se molha todo para chega no restaurante, piso muito escorregadio na área das piscinas tem que toma muito cuidado, final de ano natal tem muita gente e o hotel não suporta tantas gente. Para esse hotel não irei mas por falta de estrutura.
Stayed 7 nights in Dec 2024

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