Palm Grass Hotel

3.0 star property

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Photo gallery for Palm Grass Hotel

Rooftop pool
Deluxe Suite | Minibar, in-room safe, free WiFi, bed sheets
Deluxe Room, 2 Single Beds | Minibar, in-room safe, free WiFi, bed sheets
Bar (on property)
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
68 Junquera Street, Cebu City, Central Visayas, 6000
  • Place, Colon Street
    ‪1 min walk‬
  • Place, Heritage of Cebu Monument
    ‪5 min walk‬
  • Place, Magellan's Cross
    ‪8 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪25 min drive‬

Room options

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Room

  • Sleeps 2
  • Free Wi-Fi

Standard Suite

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Palm Grass Hotel

A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Palm Grass Hotel offers 79 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Palm Grass Hotel, you're just a quick walk from Colon Street. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Cafe Lumaya, a café that serves international cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Colon Street and 9 minutes on foot from Magellan's Cross
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and a library are also featured at Palm Grass Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Cafe Lumaya – This café specialises in international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: PHP 300 for adults and PHP 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Lumaya

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: PHP 500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 January to 20 January:
  • Parking area

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Grass Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 300 for adults and from PHP 150 for children
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Guests arriving after 11:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Grass Hotel Cebu City
Palm Grass Cebu City
Palm Grass Hotel Cebu
Palm Grass Cebu
Palm Grass Hotel Hotel
Palm Grass Hotel Cebu City
Palm Grass Hotel Hotel Cebu City

Palm Grass Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 150 reviews
Rating 8 - Good. 44 out of 150 reviews
Rating 6 - Okay. 37 out of 150 reviews
Rating 4 - Poor. 10 out of 150 reviews
Rating 2 - Terrible. 8 out of 150 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Friendly staff, nice atmosphere, centrally located for downtown Cebu. Comfortable room….and roof top Resto bar. My favourite place to stay in Cebu
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

TUDUR LLOYD

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice and can’t wait to come stay there again the were like a friend to me not customer il see you all again and thank you for make my holidays special Tudur
Stayed 20 nights in Jan 2026
Verified

8/10 Good

triple

Liked: Cleanliness
The room was average at best. Friendly and helpful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing breakfast, and right in the downtown
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really friendly and helpful. Thank you @
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice place to stay close to everything very clean and comfortable would definitely go back
Stayed 1 night in May 2023
Verified

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location if you want to be close to site-seeing and night life.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Cory S

Liked: Amenities
Disliked: Property conditions & facilities
I will stay there again
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage hotel
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and location
Stayed 1 night in Dec 2024
Verified

8/10 Good

Alain

Liked: Staff & service, amenities
Personnel’s perfect ! Rooms so so and the carpets in different floors smell bad. In general, it’s okay.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three night stay

Enjoyable stay as always…..clean comfortable modern rooms…..friendly staff and lovely roof top Resto bar with music.
Stayed 3 nights in May 2024
Verified

8/10 Good

Orazio Ezio

Liked: Staff & service
The property is located near the santo nino Church lots of shops very friendly staff and service good and clean rooms. Thanks to Zoe well done!
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Alexander

Liked: Staff & service, room comfort

Great location.

Great location. Right next to night market and all major stores and restaurants. Accommodating staff. Easy check-in/out process.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Joel

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ayako

Liked: Staff & service
Hotel’s staff are so kind. And hotel has shopping places near. It is a very comfortable hotel. Helped me even when I had a problem
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

good location

the bathroom needs better maintenance as it seem like the toilet paper has gathers lots of dust but it is good location to shopping mall & ferry terminal to bohol
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Furkan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Guards also very friendly. Breakfast is good. Rooms very clean. Bed very comfortable. AC working perfect.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Adequate
Stayed 1 night in May 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort

Enjoyable hotel stay

I chose this hotel for its location. It is within walking distance of the places where I wanted to visit. There is a bit of wear and tear in the hotel but it is clean, the staff are friendly and helpful. Also I found the food in the restaurant to be great and reasonably priced. I had a very early checkout and the kitchen staff prepared me some food to go as I would miss the breakfast service. I would definitely stay here again if I am in Cebu City.
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Ian

Disliked: Amenities
There was no hot water in the shower at any given time of day or night and there is a lot of noise from all around, rooms, bar, etc... the walls seem really thin or not soundproofed at all, i can ear TV from both neigboors and people scream , cannot sleep ! One more thing, they charge a fee if you bring your own lunch, they want you to buy at the hotel or you pay a tax, i know, its crazy, never experienced that anywhere before.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Kthryn

The hotel is located in the centre of the city, it’s busy and loud with lots of things happening. It was too crowded to take our infant son out to explore at night. We opted for to eat at the hotel.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Joel

Convinience
Stayed 1 night in Jun 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay for the money

Water never really got hot. Staff is Awesome. Not too bad a price for the money and was centrally located.
Stayed 7 nights in Sep 2022