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Palm Grass Hotel

3.0 star property

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Photo gallery for Palm Grass Hotel

Rooftop pool
Deluxe Room, 2 Single Beds | Minibar, in-room safe, free WiFi, bed sheets
Deluxe Suite | Private kitchenette
Front of property
Deluxe Suite | Minibar, in-room safe, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
68 Junquera Street, Cebu City, Central Visayas, 6000
  • Colon Street
    ‪1 min walk‬
  • Magellan's Cross
    ‪8 min walk‬
  • Ayala Center
    ‪4 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Private kitchenette

Deluxe Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Suite

Standard Suite | Minibar, in-room safe, free WiFi, bed sheets

Standard Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Minibar, in-room safe, free WiFi, bed sheets

Superior Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Suite

Minibar, in-room safe, free WiFi, bed sheets

Standard Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Minibar, in-room safe, free WiFi, bed sheets

Royal Suite

  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 1 Double Bed

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The price is €34
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About this property

Palm Grass Hotel

Hotel with free valet parking, steps from Colon Street
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Palm Grass Hotel offers 79 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Palm Grass Hotel, you're just a quick walk from Colon Street. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Cafe Lumaya, a café that serves international cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Colon Street and a 4-minute drive from SM City Cebu
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and a library are also featured at Palm Grass Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Cafe Lumaya – This café specialises in international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

American (Sign language), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: PHP 300 for adults and PHP 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Lumaya

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: PHP 500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Grass Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 300 for adults and from PHP 150 for children
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Guests arriving after 11:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Grass Hotel Cebu City
Palm Grass Cebu City
Palm Grass Hotel Cebu
Palm Grass Cebu
Palm Grass Hotel Hotel
Palm Grass Hotel Cebu City
Palm Grass Hotel Hotel Cebu City

Palm Grass Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 137 reviews
Rating 8 - Good. 41 out of 137 reviews
Rating 6 - Okay. 35 out of 137 reviews
Rating 4 - Poor. 8 out of 137 reviews
Rating 2 - Terrible. 8 out of 137 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

michael

Stayed 7 nights in Feb 2025

10/10 Excellent

David

Stayed 14 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort

Enjoyable hotel stay

I chose this hotel for its location. It is within walking distance of the places where I wanted to visit. There is a bit of wear and tear in the hotel but it is clean, the staff are friendly and helpful. Also I found the food in the restaurant to be great and reasonably priced. I had a very early checkout and the kitchen staff prepared me some food to go as I would miss the breakfast service. I would definitely stay here again if I am in Cebu City.
Stayed 4 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Aircon is slow cold and window is broken
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

8/10 Good

Orazio Ezio

Liked: Staff & service
The property is located near the santo nino Church lots of shops very friendly staff and service good and clean rooms. Thanks to Zoe well done!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing breakfast, and right in the downtown
Stayed 4 nights in Jan 2025

2/10 Terrible

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible experience

The room was horrible. Toilets did not flush, shower was clogged, bed was old and uncomfortable, the room was dark, very small window. No outside food is allowed in the hotel, this means no Grab orders or takeout allowed in your room. I would recommend staying somewhere else. The pictures on Hotels.com are not accurate at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Terrence, El paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and location
Stayed 1 night in Dec 2024

8/10 Good

Owen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location if you want to be close to site-seeing and night life.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

4/10 Poor

Cory S

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
I will stay there again
Stayed 1 night in Oct 2024

2/10 Terrible

Neil

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Nice ameinites. Way too noisy.

Nice rooftop bar. Room was fine, just a few roaches. Wifi speed is awful could hardly load a page. Worst thing was the noise other guest were making in the corridors ... ruined my stay.
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three night stay

Enjoyable stay as always…..clean comfortable modern rooms…..friendly staff and lovely roof top Resto bar with music.
Stayed 3 nights in May 2024

8/10 Good

Melissa, Rochester

Travelled with family
Liked: Cleanliness, staff & service
Adequate
Stayed 1 night in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage hotel
Stayed 2 nights in Apr 2024

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An AWFUL two nights we stayed. My boyfriend and I live in Bohol (neighboring small island), and came for a “date” weekend to do some shopping and have a nice dinner. I have stayed here before and always found it adequate for PH. There was no hot water the entire time, and we told them about it twice, but they never did anything about it. There was also ZERO WiFi in the suite. And, yes, I booked the “nicest” suite they had for the weekend. Lastly, our ferry did not get in until near midnight, so we checked in very late. They called our room at 9am and woke us up to tell us that the breakfast would be ending soon. While in theory this is nice, the staff has no way of knowing our sleep schedule, and I was very irritated that they woke us up. I will not be staying again.
Stayed 2 nights in Mar 2024

8/10 Good

David

Stayed 2 nights in Feb 2024

8/10 Good

Alvin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024