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Hyatt Place Charlotte Downtown

3.0 star property

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Photo gallery for Hyatt Place Charlotte Downtown

Interior entrance
Property preview
Exterior
Lobby sitting area
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪4 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(122 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(54 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(17 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(15 reviews)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

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Exterior
HYATT house Charlotte/Center City
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,569 reviews
The price is €148
includes taxes & fees
18 Jan - 19 Jan
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About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, 4-minute walk to Spectrum Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and a safe. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Downtown gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute walk from Spectrum Center and 5 minutes on foot from NASCAR Hall of Fame
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 9:30 AM.
The Placery – This restaurant serves dinner and light fare. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (38 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 459 East Third Street
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 903 out of 1492 reviews
Rating 8 - Good. 293 out of 1492 reviews
Rating 6 - Okay. 152 out of 1492 reviews
Rating 4 - Poor. 72 out of 1492 reviews
Rating 2 - Terrible. 72 out of 1492 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shayde

Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
Excellent location that is very walkable. Kind and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Large room with a great view of the city
Stayed 1 night in Oct 2025

10/10 Excellent

Jovante

Business traveller
Very nice n quiet place to stay when your in town
Stayed 1 night in Aug 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch. Friendly, helpful and professional. Valet service for the car was nice. Appreciated security measures.
Stayed 1 night in Oct 2025

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everyone was very nice at the hotel. And we loved the rooftop bar/restaurant. The free breakfast was one of the best I’ve had at a hotel and was fresh and clean. We appreciated the quality of food and the tea options. But…the hotel is pricey. Our room for a quiet Thursday night was $350 plus valet parking. And that’s fine but the room was quite dated and very weird. It had a whole quarter of a room with nothing in it except one old chair. Then the king bed was set off from the tv, but the tv was also set off from the little sofa area. The room was very dark (the bathroom was like putting my makeup on by nightlight), the shower pressure was so low I had trouble getting the shampoo out of my hair, and the walls were sort of bare and scuffed. There was no actual nightlight and the door between bathroom and room was glass, so you could risk falling in the dark or sleeping in a light room. Worst, the AC was soooo loud. When it came on in the night it woke us up. Look, it’s downtown Charlotte so I get the expense. It just could have been a bit nicer for the price. Everyone was so nice, though. That turned the review from a 3 to a 4. I’d stay again but look for a better rate.
Stayed 1 night in Oct 2025

10/10 Excellent

Drew

Stayed 1 night in Oct 2025

6/10 Okay

Alexander, Belmont

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The most run down Hyatt I’ve ever stayed at. The loudest Hyatt I’ve ever stayed at. Beds uncomfortable. Restless sleep. Poor amenities. Staff knowledgeable and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Agatha

Stayed 2 nights in Oct 2025

6/10 Okay

Walton Dean

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Felt like it was not even close to what the pictures tried to show on line , breakfast was not more than continental with what tastes like powdered eggs , the restaurant Fahrenheit is so overpriced and so under deliveries!! Bar area wasn’t welcoming at all it was hard to keep stall from talking to each other to even get you a drink !!!
Stayed 3 nights in Oct 2025

6/10 Okay

Kevin

Travelled with family
Disliked: Staff & service

Very Disappointed

Room was not very clean. Payed for city view and got to look at rusty air conditioners and a brick wall… Had to take an elevator to a lobby. Bar / restaurant was closed on a Saturday evening. Sunday breakfast was cheap and sub par for a building downtown competing with other top hotels/ brands.
Stayed 1 night in Sep 2025

8/10 Good

Floyd E Faucette

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey, Roanoke

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffanny

Stayed 2 nights in Oct 2025

10/10 Excellent

Quamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it right downtown. Wasn’t far from many places.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room on the 14th Floor with skyline view. Amazing! Always clean and provided extra pillows. Only drawback, the bar on the 10th floor not stocked well. Had to wait for Fahrenheit to open at 5:00.
Stayed 1 night in Oct 2025

8/10 Good

Benjamin

Stayed 2 nights in Oct 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Leila, Lumberton

Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and very clean. The rooftop restaurant was wonderful. Had a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service!
Stayed 1 night in Oct 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025