See all properties

Hyatt Place Charlotte Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Downtown

Front of property – evening/night
Property preview
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪4 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(121 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(53 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(15 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.2 out of 10
Wonderful
(15 reviews)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
HYATT house Charlotte/Center City
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,552 reviews
The price is €133
includes taxes & fees
3 Dec - 4 Dec
HYATT house Charlotte/Center City

About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, 4-minute walk to Spectrum Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and a safe. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Downtown gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Spectrum Center and 5 minutes on foot from NASCAR Hall of Fame
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 9:30 AM.
The Placery – This restaurant serves dinner and light fare. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (38 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 459 East Third Street
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 888 out of 1479 reviews
Rating 8 - Good. 289 out of 1479 reviews
Rating 6 - Okay. 155 out of 1479 reviews
Rating 4 - Poor. 72 out of 1479 reviews
Rating 2 - Terrible. 75 out of 1479 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jared

Travelled with family
Liked: Cleanliness
A pleasant stay with a few minor drawbacks. The hotel offers a good range of average amenities, including a decent pool and a functional fitness center. However, the room decor feels a bit dated and could definitely benefit from a modern refresh. The staff was friendly and helpful, and the location was convenient. Overall, it's a solid choice for a short trip, but don't expect a luxury experience.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but overall a good stay. Valet could do a better job of locating cars.
Stayed 1 night in Aug 2025

10/10 Excellent

Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Amy

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
@ arrival, 40 mins waiting to be valet parked & after finally getting “pulled to the side” we went inside to wait another 20 mins for a luggage cart to get to check in on the 10th floor And were greeted by staff members that were not so friendly in particular the black female with the low-cut blonde hair. Very rude & snooty. I did everything in my power to overly complement her in hopes of pulling out a kinder customer service stance. Yet to no avail. I ran back outside and tipped ** (the best staff they had in terms of cust serv) to please lock the doors on my brand new Mercedes AMG and please park it somewhere to protect the doors. We checked in and as requested were sent to the highest floor where we immediately realized that our window blinds were broken, so we were unable to open or close them for the view of the city. We got changed & left out again & As soon as we came downstairs, it reeked of marijuana in the main lobby, and once we stepped outside the door, my car was still parked out Front had yet to be moved with the doors STILL UNLOCKED, and there was a female leaning on my car taking pictures of herself. I am appalled at the valet. I called four different times all the way up until 5 AM. of doors being slammed, marijuana smell, and someone arguing all night long in our hall. No sleep! Spoke to Lorenzo, David and two diff females. My Grandbaby (8 y/o) touched the lights in your lobby and the same black female loudly got onto her ! Hyatt Never again!
Stayed 1 night in Aug 2025

10/10 Excellent

Cadmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tev

I loved my city view & wouldn’t mind to rebook here
Stayed 2 nights in Aug 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Catherine

Travelled with partner
Disliked: Staff & service
Nothing
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Terrance, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need 2 valets, one for the restaurant one for the hotel. Takes a long time to get your vehicle pulled up
Stayed 1 night in Aug 2025

10/10 Excellent

Madeleine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sambo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I know breakfast was free was it was very meh. The sliding door for the bathroom was not the easiest to close. The cleaning lady came into our room around 10am speaking mostly Spanish. She asked if we were checking out today or tomorrow? Should probably be on a schedule for them so they don’t have these awkward interactions with guests.
Stayed 1 night in Aug 2025

8/10 Good

ANTONIO, WAYCROSS

Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cemran

Travelled with family
Liked: Amenities, property conditions & facilities
It’s in a very good location. Staff is very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and great customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved staying in this hotel. The area was great, easy to get to places. Valet parking was great and likes not having to find a place to park. Very quiet area and inside hotel. All the staff was very polite and helpful. Will definitely stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking is horrible. Reported cars broken into. Unprofessional staff.
Stayed 2 nights in Aug 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed having valet parking and the location.
Stayed 1 night in Aug 2025