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Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Free continental breakfast on weekdays
Indoor pool
Exterior
1 bedroom, premium bedding, in-room safe, desk
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
200 S Mannheim Road, Hillside, IL, 60162
  • Place, Drury Lane Theater
    ‪6 min drive‬
  • Place, Oakbrook Center Mall
    ‪7 min drive‬
  • Place, Brookfield Zoo
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Communications, Access Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub) | 1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Room, 1 King Bed, Mobility Accessible (Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(18 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(50 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (Extra Floor Space)

7.8 out of 10
Good
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(7 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Hotel in Hillside with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers 135 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG. During your stay, you'll be close to Hines Veterans Administration Hospital. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served on weekdays
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from Hines Veterans Administration Hospital and 6 minutes from Loyola University Medical Center
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served on weekdays. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and express check-in are also featured at the business-friendly Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG. Self parking is free.

This Hillside hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 600 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Chicago West-O'hare Arpt Hillside
Holiday Inn Express Suites Chicago West O'Hare Arpt Area
Holiday Inn Express Hotel Suites Chicago West O'hare Arpt
Holiday Inn Express Suites Chicago West O'Hare Arpt Area by IHG
Holiday Inn Express Suites Chicago West O'Hare Hillside Oakbrook

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 336 out of 1007 reviews
Rating 8 - Good. 216 out of 1007 reviews
Rating 6 - Okay. 136 out of 1007 reviews
Rating 4 - Poor. 168 out of 1007 reviews
Rating 2 - Terrible. 151 out of 1007 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Cynthia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel as it was recommended to me as a vendor at the soccer card show @Chicago Soccer Fields. It was only 3 miles from the show which was a +. When we checked in at 5:00pm our room still wasn’t ready. Only 1 elevator worked and the buttons wouldn’t light so you never knew if it was working. After waiting 5+ minutes we decided to walk to the 5th floor. The first night, after trying to make an adjustment to the temperature, it was on 60, the air wouldn’t work anymore. We were told maintenance would be there by 11:15. Stayed up until 11:45 and never saw anyone. Thankfully the one nice desk clerk we encountered gave us a fan, which helped. Each day we would gather our dirty linens and find a housekeeper to get new linens. There was very little sleep on Friday and Saturday night as there were lots of motor bikes and campers in the parking lot and they raced up and down in front of the hotel most of the night. This hotel needs a lot of work, which I hope they get soon or they might not last long.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jesse

Stayed 2 nights in Jul 2025

8/10 Good

Akemi

Stayed 3 nights in Jul 2025

8/10 Good

Bradley, Edgewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and included breakfast were great. However, the two elevators had issues the entire stay with very little communication about when or if those issues would be fixed. We were on the 4th floor, so it mattered.
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Stayed 1 night in Jul 2025

10/10 Excellent

Victor, West Palm Beach

Liked: Staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

8/10 Good

Amy

Travelled with family
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Sheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Good Place.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wasn't what we expected, poor quality.

We booked this hotel outside of Chicago hoping for a little luxury and a nice pool for the kids. But it was not what was posted online: the pictures on Hotels.com were not the pictures of the hotel we arrived at after a 6 hour drive. We were disappointed. The pool gave our kid a rash and the pool pictures looked nothing like on the website. We felt scammed. There was no streaming TV and our toilet clogged within minutes and we were told to unplug it ourselves (the lobby had a plunger). We didn't blame the staff but poor management from above. The price was way too high for what the hotel offered. Thumbs down.
Stayed 2 nights in Jul 2025

4/10 Poor

Alice

Travelled with family
Disliked: Staff & service

Bring your iPad

Smart TV in room but couldn’t connect to streaming services despite creating a Samsung account. Calls to front desk, housekeeping etc resulted in automatic busy signal. Calls to hotel from personal phone also just had a busy signal for more than an hour. Stopped down at front desk and was told streaming wasn’t available and guests could only watch a handful of channels on live tv. (Judge Judy, anyone?). 75% of parking lot was cordoned off for a paving project so it was fortunate there was an adjacent shopping center to park in.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria, Joliet

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Kejuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marsean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service
We just stay there for a night, nice welcome, very clean and comfortable room/bathroom. However pretty loud traffic. Decent and diverse breakfast, not fancy. Globally it was good and will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very friendly and helpful. Room was nice. Pool area clean and tidy. Excellent breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and clean. Staying with them again soon thank you!
Stayed 1 night in Jun 2025

8/10 Good

Janelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. will stay there again if my son goes to college in the area.
Stayed 1 night in Jun 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought they did a good job on the free breakfast, staff seemed friendly and things were clean for the most part. I also liked that it was very close to the zoo we went to. However the shower had some issues and after one shower, the bathroom floor and hall outside the bathroom flooded out horribly so I'm not sure if the drain was clogged or why that happened but it was my only complaint about our stay there
Stayed 1 night in Jun 2025

10/10 Excellent

Zafar

Stayed 4 nights in Jun 2025

10/10 Excellent

Manuela

Liked: Cleanliness
Stayed 1 night in Jun 2025