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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Buffet
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Premium Sky Top Room | In-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪17 min walk‬
  • Place, Isla Cozumel Biosphere Reserve
    ‪10 min drive‬
  • Place, Chankanaab National Park
    ‪19 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪9 min drive‬

Room options

View all photos for Garden View

Garden View | In-room safe, individually decorated, individually furnished

Garden View

  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View | In-room safe, individually decorated, individually furnished

Sky Ocean View

7.2 out of 10
Good
(10 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room | In-room safe, individually decorated, individually furnished

Premium Sky Top Room

7.4 out of 10
Good
(18 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels
Cozumel Hotel & Resort - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 1,302 reviews
The price is €182
includes taxes & fees
2 Apr - 3 Apr
Cozumel Hotel & Resort - All Inclusive

About this property

El Cozumeleño Beach Resort - All Inclusive

Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the property. 5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of El Cozumeleño Beach Resort - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by El Cocal Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools
  • Indulge with hot stone massages, facials or aromatherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from San Miguel Church and 9 minutes from Stingray Beach
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At El Cozumeleño Beach Resort - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

The property hosts a free manager's reception daily.
El Cocal Restaurant – This restaurant is located on the beach.
La Veranda – Overlooking the pool, this fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar – On-site bar. Open daily.
La Pérgola – On-site coffee shop. Open daily.
Lobby bar – On-site lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Miniature golf
Tennis

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Kayaking
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 388 out of 1310 reviews
Rating 8 - Good. 312 out of 1310 reviews
Rating 6 - Okay. 275 out of 1310 reviews
Rating 4 - Poor. 158 out of 1310 reviews
Rating 2 - Terrible. 177 out of 1310 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Yoazin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is very helpful and friendly, the facilities are older but in decent condition, the bed was plenty hard. The snorkeling right off the beach is incredible, with lots of fish. Overall highly recommended
Stayed 17 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Aug 2025

10/10 Excellent

Mihaela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent chef creation at the La Veranda restaurant,
Stayed 5 nights in Nov 2025

4/10 Poor

Cathy

Business traveller
Disliked: Property conditions & facilities
The rooms are old, moldy smelling. The hotel is rundown. The area is nice, the food is good, but the room really put a damper on our trip for the Ironman event. We also had problems with the billing. We were charged for the rooms when we checked in and we were charged again for the rooms when we checked out. We were running late for our flight with the hassle at the desk and paid the fees. I will be contacting you.
Stayed 2 nights in Nov 2025

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dumpy hotel should be ashamed that you sell rooms for them. terrible food, terrible room over noise fan, emergency stairs falling apart, no entertainment
Stayed 1 night in Nov 2025

2/10 Terrible

Magali

Stayed 5 nights in Nov 2025

8/10 Good

Georgios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good amenities and location, overall. Did not like the water front with too many sea weeds.
Stayed 6 nights in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
The staff are amazing. They are what makes that hotel great. We will definitely come back. Only bads: cold water pressure and the dry cakes for dessert.
Stayed 7 nights in Nov 2025

10/10 Excellent

Heather Louise

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our happy place!
Stayed 7 nights in Oct 2025

10/10 Excellent

Dora Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 7 nights in Nov 2025

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Coz is what it is for the $. There is a good reason it's the cheapest AI. The sanitary conditions at the buffet are atrocious. There are birds everywhere literally sitting in the food and eating it. Pointed it out to the staff and they laughed it off. It wasn't until getting loud about conditions that they reacted. (The birds were back at it in 30 seconds) This is all in the "inside" seating area. The outside restaurant seating is much worse! We sat outside for a few minutes until retreating to the "inside" area. My Wife literally turned around in her chair and in a split second seagulls ate her food! Every time we return they have cut back more. The staff are great and they try hard. Not their fault that there are no resources for improvement. We always eat elsewhere for dinner bc again the buffet is awful! If you just want unlimited drinks and a place to stay it works for that. They claim renovations are underway but the place looks exactly the same as it did 2 years ago. The rooms are old and the mattresses are like sleeping on the floor, rock hard. They have always reeked like insecticide, better than having bugs, I guess.
Stayed 5 nights in Nov 2025

8/10 Good

Waylan Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Resort has a good location, away from the busy parts of Cozumel. The beach is good with loungers and umbrellas, Drinks were ok for an all inclusive, Never ate at the buffet but ate at restaurant a couple times it was ok. The resort was a good deal for the price and I would probably stay there again. Rooms were clean and spacious, nothing fancy but worth what I paid.
Stayed 5 nights in Nov 2025

6/10 Okay

Alvaro Eloy

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul, Chicago

Stayed 3 nights in Nov 2025

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness, amenities
Well let’s start from the very begging. We booked the room from Expedia. We were sent an email to have pre check in but it didn’t work out because we didn’t have a code. I was texting to the hotel to get one but nobody replied me. Ok. We got the hotel. It took 45 min to check in. How is this possible??? It’s a very simple procedure to check in, but it took 45 min. Very disappointing. The room was nice and big but the sofa was super old with spots on it that you even don’t feel like sitting over there. The food was good at buffet restaurant. Variety of food: meat, chicken, fish, rice, pasta. Italian restaurant was good but it 50 min to wait for the order for 2 people. How is this possible??? The biggest frustrating point was no kayaks or pan les on the beach as it is announced on booking. The hotel said it is not available because all of these was on maintenance!!!! All the boards and kayaks???? We didn’t mind to pay extra for it but it is simply was not available!!!! Super bad! There is no animation or any evening program. After dinner, go to sleep. Overall I am not sure that I will come back again or recommend to my friends. There are so many things to improve and definitely doesn’t cost 180 USD per night. I am so sorry for telling you this, but it should be a better experience for this money.
Stayed 3 nights in Nov 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Resort was very clean. Great food.
Stayed 6 nights in Nov 2025

4/10 Poor

Shannon

Stayed 3 nights in Nov 2025

6/10 Okay

Freddie

Travelled with family
Liked: Staff & service
Could only see palm trees.Staff was great.
Stayed 5 nights in Nov 2025

10/10 Excellent

dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero Complaints
Stayed 7 nights in Nov 2025

2/10 Terrible

John Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
All of the above, I have taken numerous pictures and submitted them to expedia, we complained multiple times and got no assistance. This was ars sixth and final time we will ever stay at this resort. The resort is deteriorating, the front deck staff were rude and lied to us multiple times, the food was horrible. We had the worst vacation. The mold in our room and air conditioning was horrible, injured myself in the ocean due to the sea grass. We are so disappointed at our stay and will not return.
Stayed 10 nights in Nov 2025

4/10 Poor

Jacqueline, London

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is very old and the rooms have not been updated, but that is ok. The first morning I woke up to a dead cockroach at my head and the bath room had ants the entire time. We took the cockroach to the front desk and asked them to exterminate our room, but after that we still had the ants and the rooms had about an inch open gape at the bottom of the door. Our shower looked like someone had spit food all over in the top area and it was that way the entire time. The staff was very friendly except for the old bartenders at the pool bar; their drinks were terrible and they were grumpy. When the younger guys got to fill in, their drinks were very good and they were fabulous! We have stayed here 3-4 times and will not be back.
Stayed 7 nights in Nov 2025

4/10 Poor

George Lee

Disliked: Amenities, property conditions & facilities
No air-conditioning, no hot water. Swim up bar was never opened. I feel completely scammed, runt my vacation. That's a lot of money for terrible hotel.
Stayed 4 nights in Nov 2025

6/10 Okay

Ryan

Stayed 3 nights in Nov 2025

6/10 Okay

jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was ok, staff very nice, only thing was the food neds more variety.
Stayed 7 nights in Nov 2025

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