El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Relax by the oceanfront pool surrounded by lush greenery and a tranquil fountain.
Property video
Relax in the elegant lobby, featuring a central seating area, stone fountain, and grand staircase.
Enjoy a meal at our beachfront restaurant with ocean views.
Exterior

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Spa
  • Bar
  • All-inclusive
  • Pool

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • San Miguel Church
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

Garden View Expedia Rate

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Sky Top Room

7.6 out of 10
Good
(17 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Sky Ocean View

7.0 out of 10
Good
(8 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of El Cozumeleño Beach Resort - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with a beachfront location, stop by El Cocal Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools or soak in the 2 hot tubs
  • Indulge with manicures and pedicures, massages or body wraps at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • Guests have great things to say about the helpful staff and the beach
  • 7 minutes by car from Punta Langosta Pier and 7 minutes from San Miguel Church
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At El Cozumeleño Beach Resort - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

The property hosts a free manager's reception daily.
El Cocal Restaurant – This restaurant is located on the beach.
La Veranda – Overlooking the pool, this fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar – On-site bar. Open daily.
La Pérgola – On-site coffee shop. Open daily.
Lobby bar – On-site lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 332 out of 1157 reviews
Rating 8 - Good. 290 out of 1157 reviews
Rating 6 - Okay. 229 out of 1157 reviews
Rating 4 - Poor. 150 out of 1157 reviews
Rating 2 - Terrible. 156 out of 1157 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it was away from the hustle and bustle of the downtown port area. Easy commute with either a taxi or a scooter. Great beach and snorkeling.
Stayed 6 nights in Apr 2025

4/10 Poor

Ronald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Ainsley Brynn

Liked: Cleanliness, staff & service
All staff were wonderful! They took very good care and made sure drinks were never empty! Food was good. You can order from the menu by the pool. The nachos were the best! We went when it was quiet time, so it wasn’t very busy. It was wonderful.
Stayed 7 nights in Apr 2025

6/10 Okay

Maria V

Travelled with partner
Not many choices for eating. You'd think that being at the ocean they would offer more seafood but all they had was some white fish that was NOT tasty at all. We had to go to town to get seafood. I was told by a fiend that they had daily activities wirh a different theme every night. NOTHING. Will definitely stay somewhere else next time I go.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint would be the beds are hard, need upgrade
Stayed 6 nights in Apr 2025

2/10 Terrible

Elisaveta

Stayed 5 nights in Apr 2025

4/10 Poor

Vyacheslav

Disliked: Amenities, property conditions & facilities
The hotel needs renewal. Everything is too old. Bathroom is worse than in cheapest American motels. The food is ok but not much of choice. Honestly I don't understand why people coming back to this hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

8/10 Good

Eriko Gonzalez, Gaithersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food and drinks were good. The view from my room was fantastic, even though it was slightly old.
Stayed 3 nights in Apr 2025

6/10 Okay

Rodolfo

Liked: Staff & service, property conditions & facilities
Several things not working,i think needs more activities
Stayed 3 nights in Apr 2025

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lack of food options, horrible beds, swim up bar was not available the whole time.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OK, not a good review, first, the report looks nothing like the pictures, the resort is in need of serious renovation. The property is very worn, needs major repairs. When we checked in the front desk staff was NOT friendly at all. They put the wrist band on my wife’s wrist so tight that she asked to have another one put on and they wanted to charge us $10.00 USD. They refused to change it so she was uncomfortable the whole week. Our room had paint all over the fixtures, the bed was so worn out that it was bent like a banana. The shower door was rusted and wasn’t even functional. The show didn’t work and it took 2 days to have it repaired. Once they did we hardly had any water pressure. We asked to move to a different room and we were told NO. On the third day the water was out in the entire reports for 4 hours. We were told by local people that that was the second time in one month that the report lost water. The pools were filthy, they were so murky that you couldn’t even see the bottom of the pool. The were napkins and trash floating in the pool. One pool was empty and the swim up bar pool was closed. The report offered only one beer selection and the liquor was cheap non brand liquor. The food was so bad that we ate out for all our meals except breakfast. You had a choice of a limited buffet or the one dining room. The fountain on the front of the hotel was empty (no water) the fountain in the lobby was empty and not working. Small things like the chess set in the lobby h
Stayed 6 nights in Apr 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated but lots of character. Service was amazing! Snorkeling was great. Rooms were big and clean. Lots of fun things to do at hotel and the island itself. Definitely recommend!
Stayed 6 nights in Apr 2025

8/10 Good

Grant Randal

Travelled with partner
Liked: Cleanliness, staff & service
We have stayed at Cozumeleno every year since 2012. All of the employees are friendly, accommodating, smiling, and good at their jobs! We love the food, maid service , front desk helpers, Bellman service, gardens, towel service' etc. Our only complaints are the building is old and needs to improve the plumbing and air conditioning.
Stayed 10 nights in Apr 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service
The property is older but still clean which is all i care about. The staff was wonderful. The dining is limited as there is only the 1 buffet & Al a carte restaurant but we were aware of this going in go cannot complain. The food was still pretty decent for a buffet & the restaurant was tasty as well. The snorkelling was amazing. The photographer & team was amazing. No nightlife at this resort however which again i knew going in & cannot complain about. We were day time adventurers anyway. I would say very family friendly as this was not a party resort & was very quiet. All around would recommend if you want a peaceful R&R.
Stayed 4 nights in Apr 2025

8/10 Good

Teresa Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Small resort, easy to get around. Good beach. Relaxing atmosphere. Room for improvements in food.
Stayed 7 nights in Apr 2025

8/10 Good

LARRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very accommodating, and friendly.
Stayed 7 nights in Apr 2025

4/10 Poor

Koraida

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed at El cozumeleño for a week. I reserved a room with ocean view. The view was beautiful, however the room was in poor conditions with the bathroom needing the most attention. The breakfast was good but with staff members not wearing gloves to handle food and getting soda in a dirty cup, it left us afraid of getting sick. The staff was welcoming and always so attentive.
Stayed 5 nights in Mar 2025

8/10 Good

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Our overall experiwncw was great. I would have given a 5 star review except for two things, the indoor restaurant was not casual as they had a dress code and no shorts were allowed. The other thing was the resort is about a 20 usd taxi ride to the dolphin swim tour.
Stayed 4 nights in Mar 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Keep in mind, this hotel was not expensive.. so bare that in mind but...Hotel is old, and needs some major updating. Rooms were big but OLD! Wood falling down, bathroom area old piping and old everything, Beds were old and linens were probably from the 80's. . Toilet barely flushed... Shower didn't drain. Staff were good. Buffet area was outside and had BIRDS flying around people and food. One restaurant on site and they really tried. Menu changed nightly to change things up. We got up at 5:30 every morning ( just what you want to do on Vaca) to go put our towels on Tiki chairs because we needed shade, and there were only a few. We had a nice stay because weather was great, but won't go back here again.
Stayed 5 nights in Mar 2025

6/10 Okay

Mirielle

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The pools and food are outstanding but the bathrooms in the rooms are disgusting. As well the sheets and towels are rather stained. The drinks, food and beach are amazing, along with the service. But the property is very limited by the dirty and outdated rooms, especially the bathroom.
Stayed 4 nights in Apr 2025

4/10 Poor

Georgy

Travelled with family
Disliked: Property conditions & facilities
Very old hotel. Nothing repaired. Rusty and not clean. Hot water was going on the fourth day of our stay. It was almost not possible to move the door to the balcony. Very poor food choice...
Stayed 7 nights in Apr 2025

6/10 Okay

Lena

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was hot the first few nights. The beds are terrible and uncomfortable. The shower is dirty. There are no umbrellas around the pool areas. Two pools were not in working order. The swim up bar was not in service. The booking said there would be a refrigerator and microwave and there was none in the room. Some of the waiting staff in the morning in the lobby were crabby. The buffet food was not good. Need to have the “menu” food out on the buffet! Maybe next time it will be better if there is a next time
Stayed 7 nights in Apr 2025