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Holiday Inn Express & Suites Plano - The Colony by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano - The Colony by IHG

Check-in/check-out kiosk
Point of interest
In-room safe, desk, laptop workspace, free WiFi
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
5290 Memorial Drive, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪3 min walk‬
  • Grandscape
    ‪7 min walk‬
  • Stonebriar Centre Mall
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

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  • Parking included
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The price is €96
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includes taxes & fees
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About this property

Holiday Inn Express & Suites Plano - The Colony by IHG

Hotel with free breakfast, in the vicinity of Stonebriar Centre Mall
An indoor pool, a fitness centre and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Plano - The Colony by IHG offers 84 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This The Colony hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Plano - The Colony by IHG. During your stay, you're just a quick walk from Hawaiian Falls The Colony. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a meeting room, convenience store and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 4.8 mi (7.7 km) from Stonebriar Centre Mall and 12.2 mi (19.6 km) from University of Texas at Dallas
Holiday Inn Express & Suites Plano - The Colony by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Plano - The Colony by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this The Colony hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Plano The Colony
Holiday Inn Express Suites Plano The Colony by IHG
Holiday Inn Express Suites Plano The Colony an IHG Hotel
Holiday Inn Express & Suites Plano - The Colony by IHG Hotel

Holiday Inn Express & Suites Plano - The Colony by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 692 reviews
Rating 8 - Good. 112 out of 692 reviews
Rating 6 - Okay. 37 out of 692 reviews
Rating 4 - Poor. 22 out of 692 reviews
Rating 2 - Terrible. 25 out of 692 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely front desk Kat!
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I always enjoy staying here. Clean, friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Angela

Stayed 1 night in Feb 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
A classic holiday inn experience not bad at all
Stayed 2 nights in Feb 2025

2/10 Terrible

Tommy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what they show and bad customer service.

Verify pictures and amenities as they are not accurate. Breakfast is not stocked, out of food completely by 8:30 and customer service regarding room features and amenities is laughable. Spend over 50 nights a year traveling and this is one of the worst and dishonest experiences i have had.
Stayed 2 nights in Feb 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was great to have breakfast and coffee every morning. Our room (304) was clean and spacious. I especially appreciated the full-length mirror and small shelf outside the bathroom—it was perfect for doing hair and makeup without taking up space in the bathroom. A thoughtful touch for guests
Stayed 4 nights in Feb 2025

10/10 Excellent

Lonnie

Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Liked: Amenities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Feb 2025

10/10 Excellent

Latoria

Stayed 1 night in Feb 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay👌
Stayed 1 night in Feb 2025

10/10 Excellent

cheyenne

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2025

10/10 Excellent

Casig, Red oak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Customer service was excellent.
Stayed 1 night in Feb 2025

8/10 Good

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet property.
Stayed 1 night in Feb 2025

10/10 Excellent

Mariel

Travelled with partner
Liked: Property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

RAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ura K, Sandisfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kabiru

Stayed 1 night in Jan 2025