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Ambassador City Centre Hotel

3.5 star property

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Photo gallery for Ambassador City Centre Hotel

Front of property
Garden Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Comfort Quadruple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
View from property
Breakfast, lunch and dinner served

Popular amenities

  • 24/7 front desk
  • Bar
  • Free WiFi
  • Business services

Explore the area

Map
Oude Groenmarkt 20-24, Haarlem, 2011 HL
  • Frans Hals Museum
    ‪8 min walk‬
  • Zandvoort Beach
    ‪13 min drive‬
  • Circuit Park Zandvoort
    ‪16 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Quadruple Room

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 2 Single Bunk Beds

View all photos for Classic Church view Room

Classic Church view Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Church view Room

7.0 out of 10
Good
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Plus Room

Comfort Plus Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Plus Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Double Room

8.4 out of 10
Very good
(56 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Room

Garden Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Garden Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Ambassador City Centre Hotel

Hotel with bars, steps from St. Bavo Church
A restaurant, 2 bars/lounges and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site. Housekeeping is available on request.
Ambassador City Centre Hotel offers 105 accommodations with a safe and a hairdryer. 14-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Ambassador City Centre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Grote Markt. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, a meeting room and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Steps from St. Bavo Church and 3 minutes on foot from Teylers Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ambassador City Centre Hotel. A complete renovation of Ambassador City Centre Hotel was completed in January 2022.

This 3.5-star Haarlem hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Governor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Governor – On-site cocktail bar. Open daily.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19.50 for adults and EUR 8 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Governor
  • The Governor

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Piano
  • Shopping centre

Family friendly

  • Children's games
  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Electric bike charging
  • Reception hall
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 44.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 0 per accommodation, per stay
  • A tax is imposed by the city: EUR 6.00 per person, per night for adults; EUR 3.00 per night for guests up to 11 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 for adults and from EUR 8 for children
  • Nearby parking fee: EUR 33 per day (1640 ft away)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 44.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Ambassador City Centre
Ambassador City Centre Haarlem
Ambassador City Centre Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Hotel
Hotel Ambassador City Centre
Ambassador City Hotel Haarlem
Ambassador City Centre Hotel Hotel
Ambassador City Centre Hotel Haarlem
Ambassador City Centre Hotel Hotel Haarlem

Ambassador City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 189 out of 416 reviews
Rating 8 - Good. 150 out of 416 reviews
Rating 6 - Okay. 43 out of 416 reviews
Rating 4 - Poor. 22 out of 416 reviews
Rating 2 - Terrible. 12 out of 416 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The halls to our room are in the process of renovation. The facility is clean and ok. Breakfast was good but not great. Very convenient right in the historic quarter.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything was within walking distance. We used public transportation 24/7. Would definitely go back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ericka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oldie but goodie and perfect location!

Best location, simple room but you could not ask for a better location!
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two days in the Netherlands

My friend and I chose to stay in Haarlem. It was easy to get to Amsterdam for sightseeing. The hotel in Haarlem was undergoing some new paint but you would hardly know the workers were there. The front desk staff was great (Rolph) and the location could not have been better. Overall it was a great experience that I would repeat.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a wonderful location. The drawback of the location is the 58€ parking for less than 24 hours at the closest city owned parking garage. Outrageous.
Stayed 1 night in Apr 2025

10/10 Excellent

Julie, Mill Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very competent clerk named Rolf was very kind and was able to get us into a room early. He made great recommendations for us to visit a nearby windmill (Adriaan) and that made for a great day! Room was comfortable, shower worked well, and breakfast was delicious. Very satisfied with it all. The location is between several outdoor restaurants on the side of the Grote St Bavo. Don't use the Google maps, it will take you away from the front door! Just get to the big church and walk around it. It was lovely to hear the church bells from the hotel, but they did not ring all night and did not disturb sleep.

10/10 Excellent

Keone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great price.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Haarlem

I enjoyed my visit tremendously. The woman who helped me check in was very kind and recommended places to go. The other front desk person Rolf was very kind and accommodating. The restaurant is centrally located to everything I wanted to see and do. The restaurant in the hotel called the Governor was absolutely fantastic. My server was Jorine and she was so kind. She gave me the best dining experience so a big thank you to her.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Amenities
When you combine a dream location (mere steps away from the Grote Kerk) with charm and service to spare, you have a true winner. One of my favorite places in all of Europe to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Conor

Stayed 3 nights in Jan 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JOHN, LINDENHURST

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here for the location. Great access to everything in Haarlem city center. Bathrooms could use some updating to help make them feel cleaner.
Stayed 2 nights in Nov 2024

10/10 Excellent

Conor

Stayed 3 nights in Oct 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay!
Stayed 3 nights in Oct 2024

8/10 Good

Bart J.

Haarlem is an awesome city. Location of hotel was perfect.
Stayed 5 nights in Sep 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Gabriel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bizarre, unpleasant and outdated hotel, Good location but : - it is near cathedral which ring the bells every half an hour - same building : hotel private appartements - it has a commun interior court which is noisy until 3:AM and start again at 5:00 AM - difficult sleep - too much noisy Room : - has carpet which is not clean - see photos - has a decent size - rooms are bad isolated - has safe box and a kettle for instant coffee or tea - no fridge - inconfortable bathroom for towels - room has not AC only fans - heat is ok TV - Monday to Friday has only few dutch channels. WiFi is ok. Reception it is unwelcome with foreign tourists it is like they don’t want us ??? Conclusion : - unpleasant - noisy - overpriced - dated We stayed 3 nights and we regretted. I hope it helps. Gabriel
Stayed 3 nights in Oct 2024

10/10 Excellent

Conor

Stayed 3 nights in Oct 2024

10/10 Excellent

Palina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, very polite and helpful staff, comfortable stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Elaine

Liked: Cleanliness
The location is perfect. Right next to the church. Lots of shopping and dining options. The room has signs of wear but is clean and roomy.
Stayed 2 nights in Sep 2024