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Best Western Plaza Hotel Hamburg

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Reception
Meeting facility
Standard room for single use | Hypo-allergenic bedding, minibar, in-room safe, desk
Property entrance
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Alsterdorfer Strasse 575, 575A A, Hamburg, HAM, 22337
  • Place, Cemetery Ohlsdorf
    ‪3 min walk‬
  • Place, Retro Spiele Club Hamburg
    ‪20 min walk‬
  • Place, Miniatur Wunderland
    ‪28 min drive‬
  • Airport, Hamburg (HAM)
    ‪11 min drive‬

Room options

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About this property

Best Western Plaza Hotel Hamburg

A bar/lounge, a conference centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Best Western Plaza Hotel Hamburg offers 165 accommodations with minibars and a safe. 22-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Best Western Plaza Hotel Hamburg, you'll be close to Hagenbeck Zoo. Features include free WiFi in public areas, plus a bar and a conference centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • 10 minutes by car from Hagenbeck Zoo and 11 minutes from Hamburg Messe and Congress
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1722 square feet (160 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Best Western Plaza Hotel Hamburg. Parking is available for a fee.

This 3.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Parking on site (EUR 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,722 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Self-parking fee: EUR 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Amedia Hamburg
Amedia Hotel Hamburg
Hotel Amedia

Best Western Plaza Hotel Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 751 reviews
Rating 8 - Good. 366 out of 751 reviews
Rating 6 - Okay. 58 out of 751 reviews
Rating 4 - Poor. 9 out of 751 reviews
Rating 2 - Terrible. 10 out of 751 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location Top

Sehr gut
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel mit kaltem Zimmer

Ein schönes Hotel in der Nähe des Flughafens und daher für mich auch sehr praktisch. Leider war das Zimmer ungeheizt, aber mit warmen Socken und noch relativ voll bekleidet habe ich die Nacht hoffentlich ohne bleibende Frostschäden überstanden. Das Zimmer schön eingerichtet - das Bad mit separater Toilette auch sehr gut. Eine wunderbare Dusche…. ich komme gerne mal wieder, aber erst wenn es wärmer ist.
Stayed 1 night in Jan 2022
Verified

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Helt ok hotel, läget nära S-bahn o flygplatsen riktigt bra
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dejligt handicap værelse og dejlig morgenmad
Stayed 1 night in Dec 2021
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities

Decent.

It's in a good location - the train station is literally a 2 minute walk from the hotel, but the room I had was VERY small, and the towels were small, and didn't include a washcloth. Also, the bathroom isn't separate, only the toilet. The breakfast was just OK. Would I use the hotel again? yes, but I would not want to unrelated people in the same room. It's two small beds pushed together with very little privacy for showering or going to the bathroom.
Stayed 6 nights in Nov 2021
Verified

10/10 Excellent

Unni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reiseglad pensjonist

Veldig bra hotell ganske nær flypassen.Hotellet er et godt stykke fra sentrum men det er enkelt å komme til med offentlig kommunikasjon.Fine naturstier å vandre nær hotell.Vanligvis er det en hyggelig restaurant på hotellet som dessverre var koronastengt
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Karl-Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel in Hamburg

Würde jederzeit wieder hinfahren. Sehr gut mit öffentlichen Verkehrsmitteln zu erreichen.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Ulf

Liked: Cleanliness, staff & service, room comfort
Allt var bara bra med hotel o servicen
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles bestens

Das BW Plaza liegt sehr günstig zum Flughafen in einer sehr ruhigen Umgebung. Ein S-Bahn Bahnhof liegt "gleich um die Ecke" und den PKW kann man ohne Probleme beim Hotel parken. Die Hotel-Crew bekommt ein dickes Lob für ihre Freundlichkeit und Hilfsbereitschaft!
Stayed 1 night in Sep 2021
Verified

8/10 Good

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles super bis auf das Bett. Das waren nur 2 aneinandergestellte Einzelbetten die mit einem Haken zusammen gehalten werden sollten, dies war nicht der Fall. Man ist nachts einfach zwischendurch gerutscht und lag auf dem Boden. Und die Zimmertür ließ sich nicht immer beim einstecken der Karte öffnen, es waren mehrere Versuche nötig.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solide und gut. Lage zum Flughafen perfekt (eine S-Bahn Haltestelle).
Stayed 1 night in Sep 2021
Verified

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott opphold og kan anbefales andre!
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Ulrika

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bra personal, nära till U bahn, sparsam frukost,
Stayed 1 night in Aug 2021
Verified

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhig, funktional, ... passt!

Ich lebte früher in der Nachbarschaft, nun war ich zu Besuch. Zimmer ok, Personal freundlich, Matratzen waren etwas durchgelegen und klein/kurz/schmal, ebenso die Bettdecke. Was nervte, war die Abluft im EC, wenn das Licht anging, dauerte es gefühlt 20 min, bis der Abluftventilator wieder Ruhe gab, das ist nachts nervig.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Für eine Übernachtung mit Nähe zum Flughafen

Das Personal an der Rezeption war leider nicht sehr freundlich. Es fühlte sich eher als Abfertigung denn als freundlicher Empfang an. Das Zimmer war sehr geräumig. Leider lag es zur Hauptstraße hin, so dass ein Schlafen mit offenem Fenster nicht wirklich möglich ist. Das Hotel liegt nur eine S-Bahn-Station vom Flughafen Entfernt, das ist klasse.
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Die Füße vom Bett waren lose, das Bett war total instabil. Im Kühlschrank war ein verschimmelter Pack mit Lebensmittel.
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, room comfort

Bra flygplatshotell

Stannade bara kort men hotellet var rent å frächt. Personalen var trevlig och allt fanns pö plats. Lite omodernt i korridorena och hissen funkade inte helt. I det hela ett trevligt hotell.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg - Ohlsdorf

The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel

Freundliches Personal. Sehr sauber. Gute Lage
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ruhige Lage, gute Anbindung an den ÖPNV, gutes Frühstück
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super komfortabelt hotel

Fint hotel med god service. Der manglede ingenting, nogen steder. Kan varmt anbefales
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage für einen frühen Abflug, direkt am S & U-Bahnhof
Stayed 1 night in Jan 2020
Verified

8/10 Good

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes und modernes Hotel in gutem Zustand. Zimmer sind geräumig und gut ausgestattet. Stylisches Bad, alles sauber. Allerdings ist der Stellplatz für 19 EUR/ Nacht viel zu teuer. Ein paar Meter weiter ist ein Park & Ride Parkplatz für 2 EUR/ Nacht.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage direkt am Bahnhof Ohlsdorf und in Flughafennähe. Es hat mir an nichts gefehlt.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Alles ok für einen Kurztripp nur zu empfehlen. Wir kommen wieder
Stayed 1 night in Dec 2019