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Best Western Plaza Hotel Hamburg

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Photo gallery for Best Western Plaza Hotel Hamburg

Daily buffet breakfast (EUR 15.00 per person)
Property entrance
Meeting facility
Food and drink
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Alsterdorfer Str. 575a, Hamburg, HH, 22337
  • Place, Cemetery Ohlsdorf
    ‪1 min walk‬
  • Place, City Nord
    ‪4 min drive‬
  • Place, Stadtpark
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Best Western Plaza Hotel Hamburg

Hotel in Hamburg with a bar
A bar/lounge, a conference centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Best Western Plaza Hotel Hamburg offers 165 accommodations with minibars and a safe. 22-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Best Western Plaza Hotel Hamburg, you're just a quick walk from Cemetery Ohlsdorf. Features include free WiFi in public areas, plus a bar and a conference centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • 10 minutes by car from Hagenbeck Zoo and 13 minutes from Reeperbahn
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1722 square feet (160 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Best Western Plaza Hotel Hamburg. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,722 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Amedia Hamburg
Amedia Hotel Hamburg
Hotel Amedia
Best Western Amedia Hamburg Hotel
Best Western Amedia Hotel
Best Western Amedia Hamburg
Best Western Amedia
Best Plaza Hamburg Hamburg
Best Western Plaza Hotel Hamburg Hotel
Best Western Plaza Hotel Hamburg Hamburg
Best Western Plaza Hotel Hamburg Hotel Hamburg

Reviews

Best Western Plaza Hotel Hamburg Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 308 out of 751 reviews
Rating 8 - Good. 366 out of 751 reviews
Rating 6 - Okay. 58 out of 751 reviews
Rating 4 - Poor. 9 out of 751 reviews
Rating 2 - Terrible. 10 out of 751 reviews

Reviews

2/10 Terrible

Glyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2021

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Decent.

It's in a good location - the train station is literally a 2 minute walk from the hotel, but the room I had was VERY small, and the towels were small, and didn't include a washcloth. Also, the bathroom isn't separate, only the toilet. The breakfast was just OK. Would I use the hotel again? yes, but I would not want to unrelated people in the same room. It's two small beds pushed together with very little privacy for showering or going to the bathroom.
Stayed 6 nights in Nov 2021

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2021

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg - Ohlsdorf

The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for flyers

Fantastic location for anyone flying out of HAM the next morning; one stop from terminal. If you arrive by subway, turn IMMEDIATELY right after exiting the train station through the east side entrance... no need to go to the main street because the hotel entrance is in the back of the building - you'd only be walking a large U-turn. :) Note: "Ohlsdorf" is not to be confused with "Ohlstedt".
Stayed 1 night in Oct 2019

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient overnight stay

Handy for a late flight arrival as the U-Bahn station is next to it and only one stop from the airport
Stayed 1 night in Oct 2019

8/10 Good

Denis

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Stay in Hamburg

We made arrangement for early morning wake up call and we didn’t receive it until about 30 mins later than we requested. Wake up calls need a better system than just a phone that wasn’t convenient for person at the desk to use.....Those red rugs in the hallway, have to go....collects too much dust....
Stayed 1 night in Aug 2019

10/10 Excellent

FG, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , clean room and close to the Airport.
Stayed 1 night in Jul 2019

8/10 Good

Andrew

Stayed 1 night in Jul 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight near airport

Very adequate
Stayed 1 night in Jun 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight near airport.

Good overnight stay after arriving on a late flight. Close to S-Bahn with short direct connection to the airport.
Stayed 1 night in May 2019

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and good hotel

Very convenient hotel on the train station close to the airport and within 30 min to the harbor. Staff was very friendly and helpful! Room was clean and comfy. Overall we had a very good stay! We would come back
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and orderly. Compact room, towels out for one but good instructions as to where the other towels were to be found. Staff very nice!
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, directly at the train station, Airport and City easy to reach.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Waleed

Liked: Cleanliness
Disliked: Room comfort

Best western early jan stay

The only local atm was out of service, had to go back to the airport just for an atm!!! At night and morning lots of noises from outside and other rooms, woke me up earlier than i wanted. But overall cleaniness and service was ok.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Michal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018