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Quality Inn Cromwell - Middletown

2.5 star property

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Photo gallery for Quality Inn Cromwell - Middletown

A hotel lobby with a reception desk, a wall-mounted TV, a sofa, a coffee table, and a patterned rug.
Front of property
Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Combined shower/bathtub, deep-soaking bathtub, free toiletries
A modern kitchen with granite countertops, a coffee station, and a dining area with wooden tables and chairs.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, Cromwell Commons Shopping Center
    ‪13 min walk‬
  • Place, Cromwell Dog Park
    ‪2 min drive‬
  • Place, Wesleyan University
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, desk, chair, and a window with curtains.

Room, 1 Queen Bed, Non Smoking

  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 Queen Bed, Nonsmoking

Desk, laptop workspace, blackout curtains, iron/ironing board

1 Queen Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Double Beds, Nonsmoking

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Double Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Quality Inn Cromwell - Middletown

This hotel features a health club, a snack bar/deli and a 24-hour business centre. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area.
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Cromwell - Middletown. During your stay, you'll be within walking distance of Cromwell Commons Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and ice skating
  • 7 minutes by car from Dinosaur State Park and 7 minutes from Wesleyan University
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. A health club, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Cromwell - Middletown. Free self parking is available.
Guests are served a free English breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in and check-out are available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 6 2026 to July 31 2026 (dates subject to change):
  • Breakfast
The property will be renovating from 6 June 2026 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Business centre
  • Exterior
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 237 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 206 out of 1001 reviews
Rating 4 - Poor. 147 out of 1001 reviews
Rating 2 - Terrible. 173 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
The room was clean and the amenities like breakfast helped in the morning.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Staff is so friendly! Rooms are comfy and clean. Will definitely return
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Joye

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Elizabeth J.

Liked: Cleanliness, staff & service, amenities
It is a convenient, economical place to stay - very decent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joye

Liked: Cleanliness, staff & service, amenities
Clean no rodents or pest an it clean room hot showered a good service for towels an a light breakfast very convenient comfortable beds close to gas station stores a food grocery thanks for the stay we enjoyed it.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place comfortable
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very fast and the room was exactly as advertised.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Elizabeth J.

Liked: Cleanliness, staff & service, amenities
Clean and spacious and the bed is comfortable. I have had a very good experience here three times in the past two months. Breakfast is minimal, and sorry, but the coffee is pretty bad, but the charge is also minimal - this place provides great value for the price.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness
Everything was good! Nice staff, easy check in, clean room, nice tv, comfortable bed, spacious
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elizabeth J.

Things are fine - this is a very decent place for the price. Spacious, seems clean. Breakfast is adequate - tiny bit thin. Furniture, amenities, and carpeting are older and a tad worn, but not bad at all. Staff seems fine, polite, nice. Five stars is for perfection. Four stars is very good, a very good value, and I keep returning.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff! Nice hotel to stay in.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable and quiet! Friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel owners and staff were absolutely fantastic and friendly, my family and I enjoyed our stay.
Stayed 10 nights in Aug 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for our three night stay. Very clean and friendly staff
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Traci

Better than the comfort inn in wethersfield!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities
It was amazing as always
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No gym, the cleanness was terrible and the smell was very bad
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Leanna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 14 nights in Jun 2025
Verified

6/10 Okay

Chris

Disliked: Amenities
This was a last minute stay and it was OK
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, respectful and emphatic staff. It is very quiet, it facilitates rest. Everything very clean and safe parking. I would definitely come back!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

inyang

Liked: Staff & service, amenities
The room was very neat, Breakfast was also basic, not too far from sopping areas, we stayed 5 nights & we enjoyed every moment of it.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, property conditions & facilities
Outdated but the staff and property is clean and kind. Felt safe and comfortable.
Stayed 8 nights in Apr 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness, amenities
Parking easy
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Wendy

No hot water
Stayed 1 night in Feb 2026