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Staybridge Suites Houston Willowbrook by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Staybridge Suites Houston Willowbrook by IHG

Exterior
A crowded outdoor swimming area with multiple pools and a water slide.
An outdoor patio area with stone walls, large windows, and outdoor furniture.
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10750 N Gessner Rd, Houston, TX, 77064
  • Place, Sam Houston Race Park
    ‪17 min walk‬
  • Place, Willowbrook Mall
    ‪3 min drive‬
  • Place, Vintage Park
    ‪9 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility, Accessible Tub)

A hotel room with a wooden desk, a chair, a bed, a small table with a lamp, and a painting on the wall.

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

A compact kitchen with wooden cabinets, a black stove, a white refrigerator, and a small wooden table.

Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

A compact kitchen with wooden cabinets, a white refrigerator, a microwave, a sink, and a stove.

Studio Suite, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

Coffee/tea maker, full-sized fridge, microwave, stovetop

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, Kitchen

A compact kitchen with wooden cabinets, a white refrigerator, a microwave, a sink, and a stove.

Studio Suite, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

A hotel room with a wooden desk, a chair, a bed, a small table with a lamp, and a painting on the wall.

Suite, 1 Bedroom, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

Coffee/tea maker, full-sized fridge, microwave, stovetop

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Staybridge Suites Houston Willowbrook by IHG

This smoke-free hotel features a fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and laundry facilities are on-site.
Staybridge Suites Houston Willowbrook by IHG offers 114 accommodations with DVD players and a safe. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 42-cm LCD televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Houston Willowbrook by IHG. During your stay, you'll be within walking distance of Sam Houston Race Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Sam Houston Race Park and a few minutes from Willowbrook Mall
  • Pets welcome for a fee
Staybridge Suites Houston Willowbrook by IHG offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 450 square feet (41 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the business-friendly Staybridge Suites Houston Willowbrook by IHG. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-cm LCD TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 150 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Staybridge Suites
Staybridge Suites Houston
Staybridge Suites Houston Willowbrook
Staybridge Suites Willowbrook
Staybridge Suites Willowbrook Aparthotel
Staybridge Suites Willowbrook Aparthotel Houston
Staybridge Suites Willowbrook Houston
Staybridge Suites Houston-Willowbrook Hotel Houston
Staybridge Suites Houston Willowbrook Aparthotel

Staybridge Suites Houston Willowbrook by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 209 out of 385 reviews
Rating 8 - Good. 91 out of 385 reviews
Rating 6 - Okay. 40 out of 385 reviews
Rating 4 - Poor. 15 out of 385 reviews
Rating 2 - Terrible. 30 out of 385 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

baleria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great over all
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet deposit is reasonable and the staff were very polite! I will be back!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Julian

Good
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to fix up the laundry room. People definitely abuse it. Which is sad cause its complimentary. They had a nice area for the dogs. Love that. Over all nice hotel. Reasonable rates
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is infested with German cockroaches which can multiply like crazy and they can get into your luggage or items that you have in the hotel room & be carried back to your home, so we checked out the same day we checked in. The inside hallways & dining area were also disgusting and there were huge stains all over the carpet everywhere. Hotel is gross, dirty & smells bad.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience staying at the hotel,we have been staying at these hotels for a while and they are really good
Stayed 1 night in May 2025
Verified

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, property conditions & facilities
Always on point
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were friendly and courteous!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

SHABANA MARY

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff are great 👍
Stayed 5 nights in Aug 2023
Verified

2/10 Terrible

Alma A

Disliked: Cleanliness, property conditions & facilities
My inital plans were to eat in our room in the evenings. There was a roach infestation in the kitchen... there was some crawling in the bedroom doors.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

My family had a great time staying at this hotel. The staff were very friendly and the place was clean.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities and friendly staff.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member argues with me over my service animal. She said she didnt know anything about but that she need paper work. I told her those cards people buy online are fake. I just paid the pet fees. As i was exhausted already and just didnt have the energy to educate her. I think it was $10 a day. My dog is better behaved then most children. Uses zero amenities. You should be washing the sheets and vaccuming regardleas if there is a dog in the room or not The hotel was nice. It had a fenced inyard for the dogs to run in. Despite the issue i would stay again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Professional and friendly staff
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Caren

Liked: Staff & service
Disliked: Property conditions & facilities
The staff. Mark and Mason were awesome. Very accommodating and if there were any issues, they took the proper steps to resolve them in a timely manner. They were actually the best thing about this hotel and my stay.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very good breakfast
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Jacqueline

Liked: Staff & service, amenities
Staff was very friendly and helpful but room had bugs …
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

TeQuila

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great the parking was terrible.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was out of service for our entire 10 day stay kids really disappointed
Stayed 12 nights in Jun 2025
Verified

6/10 Okay

Tonya

Liked: Staff & service, property conditions & facilities
Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

STEPHEN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Switched rooms three times. 1st room ac did not work. Staff very friendly and helpful. 2nd and third rooms had bad roach problems
Stayed 2 nights in Aug 2025

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