2/10 Terrible
Mary Ann
11 Mar 2025
cancellation terms
my fellow traveler was hospitalized the day we were supposed to leave. By the time I left there(the hospital), I went to cancel our reservations and I read that the time was 4: 59 to cancel..it may have been 30 minutes too late. I did appeal and started a conversation with someone named Sharuke who stated he would help me with a refund...I don't know how to reach him and would surely like to know the state of my reservation.
Sincerely,
Mary Ann Ruesing
btw, we have another trip coming up and had intended to use hotels.com again
Mary Ann
Stayed 2 nights in Feb 2025