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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property

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Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
Interior
Meeting facility
Interior
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
  • Place, Milan Mela
    ‪7 min walk‬
  • Place, Science City
    ‪17 min walk‬
  • Place, New Town Eco Park
    ‪14 min drive‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪18 min drive‬

Room options

View all photos for Exclusive Room, 1 Queen Bed, City View, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Exclusive Room, 1 Queen Bed, City View, Tower

9.6 out of 10
Exceptional
(19 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, 1 Bedroom, City View

Luxury Suite, 1 Bedroom, City View | Living room | 52-inch LED TV with satellite channels, TV

Luxury Suite, 1 Bedroom, City View

  • 98 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Apartment, 1 Bedroom, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, memory-foam beds, minibar, in-room safe

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 130 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 2 Single Beds, City View, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Exclusive Room, 2 Single Beds, City View, Tower

  • 49 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for House, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

House, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Pool
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  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 294 reviews
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includes taxes & fees
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About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Luxury hotel connected to the convention centre in Kolkata with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Self parking is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/cafe. Housekeeping is available on request.
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers 456 accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. A pillow menu is available. 52-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Kaya Kalp has 7 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. During your stay, you'll be connected to the convention centre and just a quick walk from Milan Mela. Features include free self-parking, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments or manicures and pedicures at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from New Market and 10 minutes from Eden Gardens
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges.

Event space at this hotel measures 60000 square feet (5574 square metres) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the luxury ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kolkata hotel.

Grand Market Pavilion – This restaurant serves breakfast, lunch and dinner.
Royal Vega – This restaurant specialises in vegetarian cuisine and only serves dinner. Open selected days.
Ottimo Cucina Italiana – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open selected days.
Avartana – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
The Sky Point – On-site bar. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Grand Market Pavilion
  • Ottimo Cucina Italiana
  • Royal Vega
  • The Sky Point

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 60,000 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

Reviews

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 200 out of 282 reviews
Rating 8 - Good. 36 out of 282 reviews
Rating 6 - Okay. 17 out of 282 reviews
Rating 4 - Poor. 10 out of 282 reviews
Rating 2 - Terrible. 19 out of 282 reviews

Reviews

10/10 Excellent

MD. SHAHIDUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Stayed 1 night in Aug 2025

10/10 Excellent

Sudipta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely fabulous!! loved the hotel
Stayed 2 nights in May 2025

10/10 Excellent

Debarati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed one night with my family. Everything was perfect. Just a quick note about check in process. Indian citizens, please carry your passport or Driver’s License. Non Indian citizens, show your passport with e visa or OCI card. I forgot to carry my minor daughter’s OCI card(passport was provided though). I had to bring it back traveling 3hrs back and forth in weeknights busy Kolkata traffic. Other than that.. pretty good experience. Nice breakfast spread.. good spa service. Professional, courteous stuff. Highly Recommended.
Stayed 1 night in Aug 2025

2/10 Terrible

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sonam

Stayed 1 night in Aug 2025

10/10 Excellent

Aditya, Kolkata

Liked: Amenities
Great
Stayed 1 night in May 2025

10/10 Excellent

SAYANTAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charles W

Liked: Cleanliness
By far the best and happiest staff of any hotel I ever stayed at. They genuinely love their jobs and it showed
Stayed 5 nights in Jul 2025

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Richard, Hilton Head Island

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is beautiful and a real oasis away from the streets of the city. The rooms were very comfortable and the restaurant food simply delicious.
Stayed 1 night in Jun 2025

10/10 Excellent

Subhra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning property. Large spacious rooms. But it’s the service and the staff that make all the difference. The service is exemplary - including that of the restaurant and kitchen staff.
Stayed 9 nights in Jun 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amitabh

Stayed 1 night in Jun 2025

8/10 Good

sonya, Hemel hempstead

Liked: Cleanliness, amenities, property conditions & facilities
Property itself is great location for north and south Kolkata. Lots of dining options and uber is easily available. The breakfast was amazing with so many hot and cold options and lots of authentic food. The only negative was the in room services, I had booked an apartment and the time it takes from kitchen to room was on average 90 minutes from ordering. There should be ideally a quicker way to bring things to the apartments and maybe keeping more utensils like plates glasses and cutlery in the apartment rooms. Staff were friendly and always willing to help. The pool was lovely and great views. The skybar was great however they should be able to charge to room more efficiently as I waited till post 5pm the next day for any charges and the bill. Would be great if it could be on an app.
Stayed 4 nights in Mar 2025

10/10 Excellent

Parthiban

Stayed 2 nights in May 2025

10/10 Excellent

Aditya Narayan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sk Farook

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 9 nights in May 2025

10/10 Excellent

Deepak

Stayed 1 night in Apr 2025

10/10 Excellent

Isatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother and daughter

Our recent stay was exceptional, marked by meticulous attention to detail. The accommodations were comfortable, well-maintained, and surpassed our expectations. The staff's professionalism and welcoming demeanor fostered a positive atmosphere. The convenient location and amenities were also highly appreciated. We anticipate a return visit in the future. We particularly wish to acknowledge the outstanding service provided by Ritika, Darshani, and Uttam.
Stayed 3 nights in Apr 2025

10/10 Excellent

Visw Dipak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most comfortable stay

Was a amazing stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tanzina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Rooms are nice and big. Breakfast was really good. Staffs were very nicw and helpful! Very clean hotel. My kids loved their stay in this Hotel. We would difinetly go back and stay in this Hotel.
Stayed 1 night in Apr 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Proper hotel, comfortable beds, spacious apartments and hallways. We reserved two 2 bedroom apartments for two weeks. Overall comfortable. Food was good. Cons: 1) frustrating in room dining experiences. If you order 3 coffees and breakfast, you will get: 2.5 coffees, 6 mugs, 1 plate, 1 napkin, 6 jams, 2 pieces of toast. All this after 1 hour. Very little care is given by the in room dining staff to think consciously about what is being ordered and what is needed. Next 2) your room keys will need to be reset every other day. We stayed two weeks and had to reset over 5 times Lastly 3) elevator music played the same one song on repeat. Very annoying after 1-2 days.
Stayed 13 nights in Apr 2025