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Best Western Plus Prien Lake Hotel & Suites - Lake Charles

2.5 star property

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Photo gallery for Best Western Plus Prien Lake Hotel & Suites - Lake Charles

In-room safe, blackout curtains, iron/ironing board
Exterior
Indoor pool
Lobby
Free full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1245 E Prien Lake Road, Lake Charles, LA, 70601
  • McNeese State University
    ‪2 min drive‬
  • Lauberge Casino Lake Charles
    ‪5 min drive‬
  • Golden Nugget
    ‪6 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Wyndham Lake Charles

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1003)
The price is €141
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Wyndham Lake Charles

About this property

Best Western Plus Prien Lake Hotel & Suites - Lake Charles

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers 69 air-conditioned accommodations with a safe and free newspapers. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Premium cable televisions are provided. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Prien Lake Hotel & Suites - Lake Charles. During your stay, you'll be within walking distance of Lake Charles Memorial Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Lauberge Casino Lake Charles and 6 minutes from Golden Nugget
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 350 square feet (33 square metres) and includes conference space. Best Western Plus Prien Lake Hotel & Suites - Lake Charles also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Art Deco Lake Charles hotel is smoke free.

Guests are served a free full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 350 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Prien Lake Inn Lake Charles
Best Western Plus Prien Lake Inn
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake
Best Western Plus Prien Lake Inn Suites
Plus Prien & Suites Charles
Best Western Plus Prien Lake Inn Suites
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake Hotel Suites Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles Hotel

Best Western Plus Prien Lake Hotel & Suites - Lake Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Alexis

Stayed 2 nights in Feb 2025

10/10 Excellent

shantel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms.

clean room great customer service and great breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, newer hotel, but wifi is non existent.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Jordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Lindsey

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Outlets didn’t work in room, mini fridge was actually a freezer, causing food and drinks to freeze and cans to explode. Breakfast was awful, wet sausages and watery eggs, rubbery waffles. Hotel does not have daily housekeeping. Only given 2 towels at a time. Incredibly thin walls, heard every door open and close and conversations through the wall. Front desk checked me in under a different reservation, charged a different reservation amount. I was told that only a manager can refund and there was no manager on property. Overall a very disappointing stay and I would not recommend customers stay here either.
Stayed 3 nights in Feb 2025

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No shampoo dispenser

It was good just make sure you bring your shampoo and conditioner for your hair
Stayed 1 night in Feb 2025

2/10 Terrible

Lannie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I checked in on a Friday night. The air conditioner was not working in the room. I called the front desk to ask the lady who check if someone could come and check the air. We waited 20 minutes, no one ever came. I called back to the front desk and the lady said she was checking people in and could come as soon as she had a break. We waited 2 hours for someone to come. No one came, I asked if we could switch to another room. She stated there were no other rooms available. I asked for a refund she said she couldn’t give a refund. She called her manager who refused to speak to me on the phone and said he wouldn’t be able to give a refund until the next day. The lady at the front desk said a room would be available the next day and they could move us or have someone look at the air. We stayed only because there weren’t any other available hotels in Lake Charles due to a large Volleyball Tournament, which we were also in town for. We were never moved to another room, no one ever called or came to fix the air the next day. This is the worst customer service I have ever experienced in my life! No one wants to travel and have to experience the things that we experience staying at Best Western. I finally got to speak to the manager 3 days after we checked out! He was rude, unapologetic, and offered a free upgrade on our next stay! I would NEVER stay at that hotel again! Save yourself the this trouble and hassle, choose a better hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

Joyce

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It took 30 minutes to check in, only one person at desk after second one walked off with four people in line. Only one person for front desk and breakfast area on Sunday morning, so everything running out and no one available to refill.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, but the free breakfast was limited. Could have been better with more food choices including fresh fruit.
Stayed 1 night in Feb 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Our stay was excellent: clean and spacious room, great choices for breakfast and close to our destination. Staff was very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta, Corpus Christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to everything we needed.
Stayed 2 nights in Jan 2025

8/10 Good

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Jan 2025

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel. Great service. Great beds. Although we did ask for an accessible room with a shower seat and did not get one. We were told the room had one but did not. Also, the fridge was not cold. Other than that the hotel was nice. The girl that checked us in was very nice too.
Stayed 1 night in Dec 2024

10/10 Excellent

Orlando

Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lechanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024