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Eloisa Royal Suites

3.5 star property

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Photo gallery for Eloisa Royal Suites

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Sports facility
Regional cuisine
Lobby
Superior Room, 1 Queen Bed | 1 bedroom, memory-foam beds, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

View in a map
MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015
  • Mactan Town Center
    ‪13 min walk‬
  • Jpark Island Waterpark
    ‪7 min drive‬
  • SM City Cebu
    ‪9 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, memory-foam beds, in-room safe, individually decorated

Superior Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed | 1 bedroom, memory-foam beds, in-room safe, individually decorated

Standard Studio, 1 Queen Bed

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, memory-foam beds, in-room safe, individually decorated

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | 1 bedroom, memory-foam beds, in-room safe, individually decorated

Premier Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, memory-foam beds, in-room safe, individually decorated

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | 1 bedroom, memory-foam beds, in-room safe, individually decorated

Junior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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About this property

Eloisa Royal Suites

Hotel in Lapu-Lapu with free airport shuttle and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Eloisa Royal Suites offers 66 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation includes desks. Beds feature memory foam mattresses. This Lapu-Lapu hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Eloisa Royal Suites. During your stay, you're just a quick walk from Mactan Export Processing Zone. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • 9 minutes by car from SM City Cebu and 12 minutes from Magellan's Cross
  • Free airport shuttle service
Eloisa Royal Suites offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Eloisa Royal Suites also features gift shops/newsstands, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lapu-Lapu hotel is smoke free.

On-site venue – This restaurant specialises in Regional cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free extended parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Individual decor
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eloisa Royal Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Eloisa Royal Suites offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8641084

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Eloisa Royal Suites
Eloisa Royal Suites Hotel
Eloisa Royal Suites Hotel Lapu Lapu
Eloisa Royal Suites Lapu Lapu
Eloisa Royal Suites Cebu Island/Mactan Island
Eloisa Royal Suites Hotel Lapu-Lapu
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel
Eloisa Royal Suites Lapu-Lapu
Eloisa Royal Suites Hotel Lapu-Lapu

Eloisa Royal Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 363 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel

Lovely stay as usual , 1 gripe there’s no restaurant after breakfast but that’s no big thing , The staff are superb from the reception , porter age , hk dept & shuttle drivers
Stayed 1 night in May 2025

10/10 Excellent

Angellie Vianessa

Stayed 1 night in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accomodating (i hope you liked my chocolate chip cookies). I spent 26 days here and had no complaints. The pool was a bit on the small side but was quiet and relaxing. I would return.
Stayed 24 nights in Mar 2025

8/10 Good

MARILOU

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2025

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Was very good experience
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service and the air conditioning worked really well!
Stayed 1 night in Mar 2025

10/10 Excellent

maribel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very nice and friendly. The place is clean and relaxing.
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Stayed 1 night in Mar 2025

8/10 Good

Adrian

1 night stay at Eloisa

Check in late at night. Staffs were friendly and check in process is quite fast. Room is small but you paid for what you get. The pool and room is different from what you see in the pictures (Maybe this is a better room). Breakfast is limited, only a few selection but managed to get the stomach filled. Location is very near the outlet mall.
Stayed 1 night in Mar 2025

10/10 Excellent

Jasper Keith Battle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was nice
Stayed 7 nights in Mar 2025

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome, they go above and beyond. They picked us up and dropped us off from the airport. Really like the place and the staff!

10/10 Excellent

Lourdes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice, helpful and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Domingo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service ! Loved the airport drop off
Stayed 2 nights in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I rate the 4 on over all is because they wrote my pick up time from the airport wrong ,,,, other than that, the staff facility was fantastic,,,, I could also suggest that instead of a cooler, a fridge in your room would be more convenient, as I found the cooler did nothing, it was plugged in, but didn’t keep anything cold at all
Stayed 4 nights in Mar 2025

2/10 Terrible

Mike, Justin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap and dirty
Stayed 3 nights in Feb 2025

8/10 Good

Reynaldo

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Eleanor L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first, the room that we booked is so small & tight for us because we have a lot of luggages. So we decided to change our room and they gave us the room in front of the pool so we have an easy access to the pool & we enjoyed our jacuzzi. The room is spacious & nice. The staff are very accommodating & friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Todd, White Rock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, accommodations were clean and secure.
Stayed 3 nights in Feb 2025

8/10 Good

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible
Stayed 3 nights in Feb 2025

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great personnell. We loved their breakfast and the free upgrade to a room away from the jusy main street
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Mediocrity at its finest

I needed a quick stay near the airport. I arrived later in the evening. No major frills, disappointing breakfast it lacked variety. Very nice staff. I wasn’t thrilled with my room. I was like talked in the corner and super small. I had to have the shower door open in order to sit on the toilet. It was so teeny tiny. They were fake windows so I had no window and fresh air. I didn’t like that. The pool was a complete joke. You couldn’t even really do laps or exercise. It was kind of just a leisure pool very disappointing. That would be a one and done for me.
Stayed 1 night in Feb 2025