City Hotel Derry

4.0 star property

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Photo gallery for City Hotel Derry

A multi-story hotel with a modern design, featuring a prominent sign at the top.
A restaurant with red upholstered seating, a patterned ceiling, and large windows offering a view of a cityscape.
A rooftop terrace with wooden seating, round tables, and umbrellas overlooking a river.
Indoor pool, pool loungers
A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Place, Guildhall
    ‪3 min walk‬
  • Place, Millennium Forum
    ‪6 min walk‬
  • Place, Derry City Walls
    ‪9 min walk‬
  • Airport, Londonderry (LDY-City of Derry)
    ‪25 min drive‬

Room options

Family Room

8.4 out of 10
Very good
(9 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Executive Junior Suite Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Room (Double & Single)

8.8 out of 10
Excellent
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, Accessible Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room

8.6 out of 10
Excellent
(38 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room, 2 Single Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

Similar properties

About this property

City Hotel Derry

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site.
City Hotel Derry offers 158 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at City Hotel Derry. During your stay, you're just a quick walk from Guildhall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Steps from Guildhall and 11 minutes on foot from Derry City Walls
City Hotel Derry offers its guests a kids' pool, an indoor pool, a steam room, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square metres) and includes a conference centre. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at City Hotel Derry. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Londonderry hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
Thompsons – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Coppins Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 14 per day); discounts available
  • Secured parking on site (GBP 14 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,842 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lift (231 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (188 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 per person
  • Secured self-parking fee: GBP 14.00 per day
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Outside food is not permitted on the premises.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 486 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
A great stay overall, staff very friendly and helpful, ease when checking in and out with lots of helpful suggestions on things to see and do whilst visiting.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Arther

Liked: Cleanliness, staff & service, property conditions & facilities
Yes good central hotel would tell anyone to book it as it has a pool in it so nice.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Indrajit

Room was good size and very clean. Staff very helpful. Breakfast was excellent for the price.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Moyra

Excellent location staff lovely rooms need a little TLC
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Gethin

Liked: Cleanliness, staff & service
Decent sized room and easy check in. Reception area was not where I expected it, but breakfast buffet was sufficient if self service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. The pool was warm and enjoyable. Slept well because the room had blackouts and comfortable temperature. Shower had great water pressure even on the 5th floor. We would stay there again.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
Staff were friendly and room was spacious and we had a great view.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was huge, and pretty clean, however it needs a lot of TLC. The hotel rooms are very dated.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities
Fantastic location right in the centre of Derry. Our family room was huge and plenty of space for the 3 of us. Although there was renovation happening we honestly didn't notice anything. The leisure facilities were excellent. Others have noted the parking charges, so thanks to that we parked on the road just outside Ebrington Square for free and just walked across the Peace Bridge.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Spacious, clean and warm rooms. Friendly and helpful staff.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Onagh

Liked: Cleanliness, staff & service
Spotless room on 7th floor with lovely views of the Peace Bridge.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, amenities, property conditions & facilities
Room was huge for the 3 of us. Staff very friends and helpful. Definitely would stay again at the city hotel
Stayed 1 night in Jan 2026
Verified

4/10 Poor

gabrielle

Disliked: Cleanliness, amenities, property conditions & facilities
This place is pretty run down. However, it’s in a great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Got one of the newly decorated rooms and it was lovely! The staff were very friendly and we had a great stay. Really pleased with the price and the location couldn't have been handier.
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Paula

Room w
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Laura

Liked: Staff & service
There’s work going on which to be fair they let you know about. Didn’t really make a difference to our stay. Check in was seamless, waiter and waitress in the restaurant on Saturday evening were lovely and so attentive. Room was clean and comfortable
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Charles

Liked: Amenities
Disliked: Property conditions & facilities
Got their was hotel work going on only 1 lift working then told car park was extra £14 not great. Double bed tiny. Pool and steam room good.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Breakfast was avera
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent great choice of food
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Shaun

I did not stay at hotel and would like full refund please
Stayed 1 night in Mar 2026
Verified

8/10 Good

Teresa Mc

Liked: Amenities
Very pleasant stay .Food was excellent would definitely recommend
Stayed 1 night in Jul 2024