"I was late checking in and they cancelled my booking and refused to refund " More
19 Oct 2022 by Equipo Directivo - Management Team
Dear Babak, Thank you very much for your kind feedback.We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Directivo - Management Team
15 Oct 2016 by Enrique Castellanos Jaque Director genaral
Dear Guest. Thank you to Share the valoration from your stay at our hotel. I am afraid every reservation has a cancellation policy in both ways,for the Guest and for the hotel. Kind regards
All-inclusive room rates at Barceló Marbella are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Entertainment
Not included
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Room service (during limited hours) is available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Barceló Marbella offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-out is available.
